Sr. Tech Support Engineer - Composite Materials

AIRTECH INTERNATIONAL INC; Springfield (TN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid vacation and holidays

Fully funded retirement plan

Job summary

AIRTECH INTERNATIONAL INC is seeking a Senior Technical Support Engineer in Springfield, TN. This role serves as a vital technical resource for customers and distributors, aiding in complex manufacturing challenges and product optimization.

The ideal candidate will have a Bachelor's in relevant engineering fields and 3+ years of experience in composite materials. This position offers travel opportunities and a competitive benefits package including medical, dental, and retirement plans.

Qualifications

• 3+ years of experience in composite materials or related fields.
• Strong hands-on experience with composite processing techniques.
• U.S. Person qualification as per ITAR regulations.

Responsibilities

• Serve as primary technical contact for customers and distributors.
• Troubleshoot manufacturing and process challenges.
• Conduct laboratory and field testing for material performance.

Skills

Composite materials expertise

Data analysis proficiency

Interpersonal skills

Experience with lab testing

Education

Bachelor’s degree in Materials Science, Engineering or related field

Job description

Job Location: TN - Springfield, TN 37172

Airtech International is a worldwide leader in materials and applications used in the production of advanced composites. We are seeking a Senior Technical Support Engineer to serve as a key technical resource for customers, distributors, and internal teams across the globe.

This role combines hands‑on engineering, customer support, product development, testing, and process optimization. You'll work directly with manufacturers to solve complex production challenges, evaluate new technologies, and help customers maximize the performance of Airtech products.

Key Responsibilities

• Serve as a primary technical contact for customers and distributors worldwide.
• Troubleshoot manufacturing and process challenges involving composite materials and related applications.
• Provide technical recommendations, training, and hands‑on support at customer facilities.
• Support product implementation and qualification activities.
• Develop and optimize manufacturing processes using Airtech products.
• Support applications including:
  • Vacuum bagging
  • Prepreg/autoclave processing
  • Resin infusion
  • Wet lay‑up
  • Tooling systems
  • Large Scale Additive Manufacturing (LSAM)
• Evaluate customer processes and recommend improvements to increase efficiency and product performance.
• Conduct laboratory and field testing to validate material performance.
• Evaluate new products, product improvements, and customer‑specific solutions.
• Collaborate with R&D, Production, Quality, Purchasing, and Sales teams on product development initiatives.
• Support supplier qualification and supply chain development efforts.
• Prepare technical reports, application guides, datasheets, and training materials.
• Deliver customer training, product demonstrations, and technical presentations.
• Contribute technical content for articles, videos, trade shows, and industry events.
• Stay current on emerging technologies, industry standards, and competitive developments.

Qualifications

• Bachelor’s degree in Materials Science, Chemical Engineering, Mechanical Engineering, Aerospace Engineering, or a related technical field (Master’s preferred).
• 3+ years of experience in composite materials, process engineering, or technical service/support in a manufacturing or aerospace environment.
• Strong hands‑on experience with composite processing techniques, vacuum bagging, autoclave curing, and/or additive manufacturing.
• Excellent problem‑solving, analytical, and communication skills.
• Ability to work independently and as part of a global team.
• Must qualify as a U.S. Person as defined by U.S. export control regulations (ITAR).
• Willingness and ability to travel up to 30% (Domestic & International).

Skills & Competencies

• In-depth knowledge of composite materials and processes.
• Proficiency in data analysis, technical reporting, and presentation.
• Strong interpersonal skills with the ability to build lasting customer relationships.
• Experience with lab testing equipment and methods is a plus.
• Multilingual abilities are highly valued.

Why This Role

• Work with cutting‑edge composite and additive manufacturing technologies.
• Influence product development and customer success on a global scale.
• Collaborate with engineers, manufacturers, and industry leaders around the world.
• Solve complex technical challenges in a highly visible role.
• Opportunities for international travel and professional growth.

Benefits

• Competitive compensation package including medical, dental, and vision benefits.
• Paid vacation and holidays.
• Fully funded retirement plan.

Airtech International is an Equal Opportunity Employer.