Sr. Tech, Maintenance

Merck; Durham (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

Merck in Durham, NC is seeking a Sr. Tech, Engineering to support installation, operation, maintenance and troubleshooting of utility and clean utility equipment across the site, including boilers, chillers, HVAC, WFI, and CIP systems.

The role emphasizes SOP development, PM planning, SAP transactions, validation support, and participation in change control, root cause investigations, and cross-functional collaboration with operations, quality, automation, and other teams.

Qualifications

• Experience with routine maintenance and troubleshooting of complex process systems.
• Experience with SAP and CMMS systems.
• Ability to work under pressure and in a team environment.

Responsibilities

• Assist with installation, operation, maintenance and troubleshooting of utility and clean utility equipment.
• Develop SOPs and Preventative Maintenance plans.

Skills

Maintenance

Troubleshooting

Utility equipment

Clean utility equipment

DCS

PLC

CIP systems

SOPs

PM planning

SAP

CMMS

Validation testing

Root cause analysis

Change control

Automation

Tools

SAP

CMMS

DCS

PLC

Job description

Job Description

The Sr. Tech, Engineering is a member of the Engineering team providing technical support to the manufacturing site. The site includes clean utilities, facilities equipment, manufacturing production equipment, quality labs and a warehouse. The candidate will support the installation, operation, maintenance and/or troubleshooting of utility and Clean utility equipment such as boilers, chillers, Cooling towers, air compressors, waste deactivation systems, HVAC, clean steam, WFI. Develops Standard Operating Procedures (SOPs) and Preventative Maintenance (PM) plans as requested. Responsible for SAP transactions, validation testing support, supporting root cause investigations and change control activities. Actively supports, participates and embraces an inclusive team culture including significant interaction with operations, quality, automation, technology, and other groups as required.

General Profile

• Ability to perform routine maintenance tasks, work with and troubleshoot complex process systems, including but not limited to:
• Utility Equipment (e.g. boilers, chillers, Cooling towers air compressors, waste deactivation systems)
• Clean Utility Equipment (e.g. HVAC, Clean steam generators, Water-For-Injection generation/distribution, reverse osmosis skids, compressed gas systems)
• Automated Systems (e.g. Distributed Control System (DCS), Programmable Logic Controllers (PLC)
• Clean-In-Place (CIP) Systems
• Maintenance Equipment (e.g. tools and calibration equipment)
• Assist with execution of calibration, automation, validation and additional testing, as required
• Decisions are guided by policies, procedures and business plan; receives guidance from manager.
• Contributes to the performance and results of the department.
• Identifies and resolves technical and operational problems; collaborates with peers to resolve problems that cross into inter-related units
• Responsible for assisting in the identification, development, and implementation of new systems which enhances the operation and/or engineering processes.
• Adapts and implements departmental plans and priorities based on division scorecard to address local business, service and operational challenges

Business Expertise

• Applies technical skills to align staff activities with departmental metrics.
• Will work with SAP and the sites CMMS system.

Functional Expertise

• Employee Development/People Management
• Line Performance
• Information Transfer
• Maintenance
• Utilities

Problem Solving

• Identifies and resolves technical and operational problems; collaborates with peers to resolve problems that cross into inter-related units
• Acts under extreme circumstances and pressure to resolve emergency management issues rapidly and effectively.

Influence

• Communicates information, asks questions and checks for understanding

Accountability

• Accountable for emergency management

Decision Making

• Makes decisions - guided by policies, procedures and guidelines- that impact the teams ability to meet performance objectives and departmental metrics
• Consults on an as-needed basis with team lead (04)/next-level manager on more complex decisions and/or issues that impact other units with inter-related processes