Sr Tech Infra Program Manager, Gen AI S&OP team

Amazon Web Services (AWS); Seattle (WA); On-site; USD 148,700 - 201,200; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. in Seattle seeks a seasoned program manager to orchestrate AIS planning and execution for the 0-2 year horizon of AI/ML server growth.

You will partner with cross-functional teams to build scalable planning systems, define KPIs, and influence decisions from frontline planners to SVP-level leaders. This role emphasizes end-to-end delivery, data-driven insights, and continuous improvement in a fast-evolving environment, with a strong focus on cost optimization and

Qualifications

• 5+ years of program management or technical project management experience.
• Bachelor's degree or equivalent in a related technical field.
• Experience in program or project management.
• Experience leading and collaborating with a large cross-functional team.

Responsibilities

• Own the global S&OP cycle – drive end-to-end cadence aligning demand with supply and capital plans.
• Deliver a trusted signal by reconciling financial plans, outlooks, roadmaps, and commitments.
• Run executive planning forums and secure leadership alignment across AIS and partner teams.
• Architect planning systems by guiding software teams in automating demand, supply, and scenario planning workflows.
• Build constrained-planning models to surface risks and levers.

Skills

Program management experience

Cross-functional collaboration

Leadership

Data-driven decision making

Education

Bachelor's degree or equivalent in a related technical field

Job description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of technical infrastructure program managers, software engineers, data specialists, supply chain specialists, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for planning and execution while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS Infrastructure Services (AIS) designs, delivers, and operates the global data-center fleet that powers every AWS service. Our servers, storage, networking, power, and cooling assets in more than 245 countries and territories. We tackle some of the world’s most complex supply-chain problems so our customers can innovate without limits.

In this team you will own core functions that drive planning automation and optimization for the 0-2 year planning horizon for AWS's rapidly growing AI/ML server footprint. You will partner with cross functional teams to deeply understand requirements for servers (power, materials, manufacturing capacity, etc.) and build forward looking plans on what we can deliver and when. Due to the quickly evolving nature of this business, requirements and designs change quickly and often involve long lead time inputs. You will partner with our tech teams to build systems that automate and optimize our planning strategies to enable scaling. Success requires exceptional judgment, a builder’s mindset, and the ability to influence at all levels—from front-line planners to VP- and SVP-level business owners.

Key job responsibilities

• Own the global S&OP cycle – Drive an end-to-end, weekly/monthly/quarterly cadence that aligns AWS demand signals with supply, power, and capital plans.
• Deliver a trusted signal – Produce a single source of truth that reconciles financial plans, sales & growth outlooks, NPI roadmaps, transition ramps, and prior POR commitments.
• Run executive planning forums – Frame one-way vs. two-way-door decisions, articulate trade-offs, and secure leadership alignment across AIS, EC2, S3, EBS, Finance, and Energy.
• Architect planning systems – Guide software teams in automating demand-, supply-, and scenario-planning workflows (e.g., Connect, o9, Infor, Manhattan); own interim manual mechanisms until automation is in place.
• Build decision frameworks – Develop constrained-planning models that surface risks and levers under power, permitting, or component shortages.
• Measure what matters – Define KPIs and dashboards that quantify forecast accuracy, inventory turns, build-plan adherence, and capacity-delivery cycle time.
• Champion continuous improvement – Sponsor digital-transformation sprints that simplify processes, eliminate waste, and raise planning maturity across AIS.

About The Team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and Diversity conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 5+ years of program management or technical project management experience
• Bachelor's degree or equivalent in a related technical field
• Experience in program or project management
• Experience leading and collaborating with a large cross-functional team

Preferred Qualifications

• Master's degree in a technology field
• Experience in one or more of the following areas: data center or network capacity planning, data center or network infrastructure program/project management, or related technical fields
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually

Company

Amazon Data Services, Inc.

Job ID: A10489411