Sr Systems Reliability Engineer

T-MOBILE USA, Inc.; Atlanta (GA); On-site; USD 99,000 - 178,000; Full time

Benefits offered by this job

Life insurance

Vision insurance

Flexible benefit account

Paid time off

Paid holidays

Tuition assistance

401(k)

Job summary

T-Mobile USA, Inc. is seeking a Senior Systems Reliability Engineer to guide the reliability strategy for a growing compliance automation platform.

You will partner with engineers and AI solutions to modernize access governance, build observability, resilience, and automation across cloud-native services. You will own the platform's reliability, scalability, and audit readiness, mentoring engineers and driving engineering excellence.

Qualifications

• Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
• 4-7+ years relevant experience (Required)
• Experience in Agile and DevOps environments (Required)
• Experience in one or more of: C, C#, Java, Perl, Python, Go, or scripting (Required)
• Experience in CI/CD tools (Jenkins, CloudBees, etc.) and automation tools (Required)
• Experience with DevOps tools (Ansible, Chef, Puppet, etc.); Docker, Kubernetes preferable (Preferred)
• Experience in APM tools like AppDynamics and Splunk (Required)
• Experience with cloud environments (Required)
• Cloud migration experience preferable (Preferred)

Responsibilities

• Utilize DevOps automation tools to enhance CI/CD pipelines in non-production environments
• Manage environments through automated server provisioning to support virtual machines
• Deliver software improvements that increase availability, scalability, latency, and efficiency of IT services
• Create and maintain dashboards for continuous monitoring and health checks
• Contribute to software delivery improvements including cloud enablement and microservices containerization
• Mentor and guide systems reliability engineers and vendor resources
• Handle additional duties/projects as assigned by management
• Architect scalable automation frameworks to expand across new control types and domains
• Design automated validation patterns across agent and workflow pipelines for audit-ready output

Skills

Python experience

Ansible

Automation architecture

Platform engineering

AppDynamics

Education

Bachelor's degree + 5 years

Advanced degree + 3 years

Tools

Jenkins

Cloud platforms

Docker

Kubernetes

Job description

$98,500 - $177,700 Corporate Bonus Target: 15%

life insurance, vision insurance, flexible benefit account, paid time off, paid holidays, tuition assistance, 401(k)

United States, Georgia, Atlanta

Aug 08, 2026

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Are you ready for the next chapter in your Uncarrier journey?

The Sr. System Reliability Engineer (SRE) guides and mentors other SREs and improves and protects the software and systems behind all of T-Mobile's IT services, including management of scalability, availability, latency, performance, security, and capacity, and delivering software faster, better, and cheaper. From designing & maintaining CICD Pipelines to building the next generation of T-Mobile applications on cloud native platforms, the SRE's enable great customer experience and product innovation by continuous improvement of operational support.

We pride ourselves on encouraging a culture of innovation, advocating for agile methodologies, and promoting transparency in all that we do. Join us in embodying the spirit of the 'Un-carrier' and make a tangible impact!

The Compliance Campaign Management (CCM) team within T-Mobile’s Identity Security and Access Management (ISAM) organization is leading a major transformation in logical access compliance. What was once a predominantly manual User Access Review process is rapidly evolving into a sophisticated, automation-driven platform powered by cloud technologies, APIs, workflow orchestration, and artificial intelligence.

Our team designs and builds solutions using Power Platform, Azure DevOps Pipelines, Microsoft Graph APIs, and AI-powered automation to streamline compliance operations while expanding risk visibility across the enterprise. Every innovation we deliver helps reduce manual effort, strengthen control effectiveness, and improve audit readiness.

As a Senior Systems Reliability Engineer (SRE), you will play a critical leadership role in shaping and operating the platform that powers this transformation. CCM is building an environment where human expertise and AI agents work side by side to execute compliance operations with greater speed, consistency, and precision. You will own the reliability, scalability, observability, and continuous improvement of this compliance automation ecosystem, ensuring it remains highly available, performant, secure, and audit ready as it grows across the enterprise.

This is more than a traditional operations role. You'll drive engineering excellence across the platform, establish reliability standards, champion automation-first practices, and lead efforts to improve resilience, monitoring, incident response, and operational maturity. Working closely with software engineers, compliance experts, security teams, and AI-enabled solutions, you'll help define the next generation of compliance operations and governance technology.

Join a team that's not just supporting compliance but engineering the future of access governance. You'll have the opportunity to solve complex enterprise-scale challenges, influence strategic technology decisions, mentor engineers, and help build intelligent automation capabilities that redefine how access risk is identified, reviewed, and remediated at T-Mobile. If you are energized by the intersection of cloud engineering, automation, AI, cybersecurity, and operational excellence, this is your chance to make a measurable impact on one of the company’s most innovative compliance modernization initiatives.

Why This Role Is Unique

• Lead the reliability strategy for a rapidly growing compliance automation platform.
• Partner with engineers, compliance professionals, and AI solutions to modernize access governance.
• Build and enhance observability, resilience, and automation across cloud-native services and integrations.
• Influence the operational foundations of an environment where AI agents and human operators collaborate to execute critical compliance functions.
• Drive enterprise-scale outcomes that improve security, reduce risk, and strengthen audit readiness across T-Mobile.

Job Responsibilities

• Utilize DevOps automation tools to enhance continuous integration and continuous delivery pipelines for non-production environments
• Manage environments through automated server provisioning and pipeline configuration to support virtual machines
• Deliver software improvements that increase availability, scalability, latency, and efficiency of IT services
• Create and maintain dashboards for continuous monitoring and health checks to improve service quality in non-production environments
• Contribute to software delivery process improvements including cloud enablement and microservices containerization
• Mentor and guide systems reliability engineers and vendor resources to support team development and performance
• Also responsible for other duties/ projects assigned by business management as needed
• Architects scalable, modular automation frameworks that allow compliance workflows to expand across new control types, compliance frameworks, and operational domains without re-engineering - maintaining consistent, audit-defensible output quality at increasing throughput.
• Designs automated validation and accuracy verification patterns across agent and workflow pipelines, ensuring repeatable, measurable output quality that supports continuous improvement, operational agility, and audit readiness at scale.

Education and Work Experience

• Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
• 4-7+ years relevant experience. (Required)
• Experience working in an Agile and DevOps environment. (Required)
• Experience in one or more of: C, C#, Java, Perl, Python, Go, or scripting experience in Shell and Perl. (Required)
• Experience in Continuous Integration/Continuous Delivery tools, such as, Jenkins, Cloudbees , etc., and other automation tools. (Required)
• Experience with DevOps tools, such as, Ansible, Chef, Puppet, etc. Experience in Docker, Kubernetes, etc. is preferable. (Preferred)
• Experience in APM tools like AppDynamics, logging tools , like Splunk. (Required)
• Experience working in a cloud environment (public/private). (Required)
• Experience in migrating to cloud or cloud native environments is preferable. (Preferred)

Required Knowledge, Skills and Abilities

• Python or comparable programming language experience
• Red Hat Ansible or comparable orchestration technologies
• Automation Architecture and Scalable Framework Design experience
• Platform Engineering and Reusable Pipeline Design

Preferred Knowledge, Skills and Abilities

• Agentic workflow design, orchestration, and operational governance
• Automated testing and output validation framework design
• Human-in-the-loop system architecture for regulated workflows
• API-first integration architecture for enterprise-scale automation platforms
• Compliance or regulatory workflow automation in identity, access, or financial controls environments

Additional Eligibility Requirements

• At least 18 years of age
• Legally authorized to work in the United States

Travel

Travel Required (Yes/No): Yes

DOT Regulated

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [e-mail] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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