Sr Systems Engineer

Anchor Glass Container LLC; Tampa (FL); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Hybrid work environment

Travel up to 20%

Job summary

Anchor Glass Container LLC in Tampa, FL seeks a Senior Systems Engineer to design, implement, secure, and support enterprise infrastructure across corporate and plant sites. You will lead server, virtualization, cloud, backup, and network services, drive lifecycle improvements, and ensure availability and recoverability of critical systems.

This role requires deep expertise in Windows Server, Active Directory, VMware, and backup technologies, with a 24/7 on-call rotation and collaboration across

Qualifications

• 5+ years in server administration and 5+ years in networking.
• Azure and VMware experience required.
• Veeam experience preferred; Linux and security exposure preferred.
• Strong troubleshooting and problem‑solving skills; effective communication.
• Bachelor’s degree or technical training in related fields.
• Microsoft/server/networking certifications preferred.

Responsibilities

• Provides Tier 2 and Tier 3 technical support for server, virtualization, cloud, storage, backup, and network incidents; performs root-cause analysis and corrective actions.
• Responds to client questions and resolves issues in person, by phone, or remotely.
• Guides and mentors Help Desk and infrastructure teams; acts as escalation point for complex issues.
• Administers endpoint management, security patching, software deployment, configuration compliance, and reporting.
• Participates in on-call rotation for critical infrastructure incidents.
• Designs, deploys, and maintains virtualized server environments and failover clustering.
• Monitors backups with Veeam; validates recovery procedures and off-site storage.

Skills

Server administration

Networking

Azure

VMware

Veeam

Endpoint management

Linux

Information security

Troubleshooting

Communication

Teamwork

Education

Bachelor’s degree

Tools

Kace K2000

Active Directory

Windows Server

DNS/DHCP

Job description

Job Title: Sr Systems Engineer

About Us: Anchor Glass Container LLC, headquartered in Tampa, Florida, is a leading North American manufacturer of premium glass containers with five strategically located production facilities throughout the US. Founded in 1983, Anchor serves many of the most iconic and recognizable consumer packaging brands in the beer, beverage, spirits and food industries. Anchor Glass Container LLC strives to exceed customer expectations through unrelenting attention to detail. What we do goes beyond glass making. We find incredible meaning in all the small things that create enriching experiences for customers and consumers alike. Everything we do – creating, customizing, shipping, collaborating – we do with the customer’s best interests in mind. Each solution is the result of a thousand-and-one details coming together in brilliant succession, thanks to our team of experts that do whatever it takes to make life easier and more enjoyable for our customers. With over 2,000 US-based team members, Anchor Glass has the size and scale to service all of your glass packaging needs, without the complexity and bureaucracy associated with larger suppliers. Excellence is in the details! Anchor Glass in an Equal Opportunity Employer

Job Summary

The Senior Systems Engineer designs, implements, secures, and supports enterprise infrastructure across corporate and manufacturing locations. This role serves as a technical lead for server, virtualization, cloud, backup, and network services; drives infrastructure lifecycle improvements; resolves complex incidents; and ensures the availability, performance, integrity, and recoverability of systems supporting corporate and manufacturing plants operations. Maintain data files and monitor system configuration to ensure data integrity.

Main Position Responsibilities

• Provides Tier 2 and Tier 3 technical support for complex server, virtualization, cloud, storage, backup, and network incidents; performs root-cause analysis and implements corrective actions to prevent recurrence.
• Answer questions and resolve issues for clients in person, via telephone, or from remote locations.
• Provides advanced technical guidance, documentation, training, and mentoring to Help Desk personnel, infrastructure team members, and designated plant contacts; serves as an escalation point for complex technical issues.
• Administers enterprise endpoint management, security patching, software deployment, configuration compliance, and reporting for desktops, laptops, and manufacturing-floor systems using the organization’s approved management platforms.
• Assist other IT teams with both support and project matters.
• Ensures the integrity and recoverability of corporate and manufacturing systems by administering Veeam backup services, monitoring and reporting backup results, resolving failures, coordinating off-site media or immutable storage, and regularly validating recovery procedures for corporate and plant environments.
• Analyzes system logs and identifies/reports potential issues with network and computer systems.
• Monitors and maintains UPS systems (battery backup power supply) at corporate and plants.
• Responsible for creating and maintaining computer images, (end-user desktop/laptops, various systems used on the manufacturing floor) and deploying to computers as needed using approved system (Kace K2000).
• Responsible for scoping computer hardware needed for plant projects.
• Designs, administers, monitors, and optimizes virtualized server environments, including host configuration, clustering, capacity management, performance tuning, high availability, upgrades, and lifecycle planning.
• Participates in projects as required.
• Participates in a 24/7 on-call rotation as a senior escalation resource for business-critical infrastructure incidents affecting corporate and manufacturing operations.
• Advanced proficiency in enterprise networking, Microsoft Windows Server, Active Directory, Group Policy, DNS, DHCP, VMware virtualization, failover clustering, storage, backup and recovery, and infrastructure monitoring technologies.

Employee Qualifications

• Deep knowledge of Windows operating systems
• 5 years of experience in server administration
• 5 years of networking experience
• Azure experience
• VMware experience
• VEEAM experience preferred
• Endpoint management experience preferred
• Linux experience preferred
• Information security experience/exposure preferred
• Critical thinking skills and ability to solve complex problems
• Solve solid troubleshooting and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work both in a team setting and autonomously
• Microsoft/server/networking certifications
• Bachelor’s degree and/or technical training in related areas

Hybrid Work Environment

Hybrid work environment

Travel

Travel required up to 10-20%

About Us (duplicate)

Anchor Glass Container LLC, headquartered in Tampa, Florida, is a leading North American manufacturer of premium glass containers with six strategically located production facilities throughout the US. Founded in 1997, Anchor serves many of the most iconic and recognizable consumer packaging brands in the beer, beverage, spirits and food industries. Anchor Glass Container LLC strives to exceed customer expectations through unrelenting attention to detail. What we do goes beyond glass making. We find incredible meaning in all the small things that create enriching experiences for customers and consumers alike. Everything we do – creating, customizing, shipping, collaborating – we do with the customer’s best interests in mind. Each solution is the result of a thousand-and-one details coming together in brilliant succession, thanks to our team of experts that do whatever it takes to make life easier and more enjoyable for our customers. With over 2,000 US-based team members, Anchor Glass has the size and scale to service all of your glass packaging needs, without the complexity and bureaucracy associated with larger suppliers. Excellence is in the details!