Sr. Systems Administrator

Serenity Mental Health Centers; Lehi (UT); On-site; USD 110,000 - 140,000; Full time

Job summary

Serenity Healthcare in Lehi, Utah is seeking a hands-on Sr. Systems Administrator to own and improve the technology foundation across multi-site operations.

You will balance security, automation, end-user support, and infrastructure reliability while aligning with business needs. You will manage Microsoft 365, Entra ID, Azure, Defender, and core SaaS apps, automate workflows with PowerShell and REST APIs, and partner with Security, Finance, and Operations to deliver secure, scalable solutions.

Qualifications

• Strong hands-on experience administering Microsoft cloud and endpoint environments.
• Demonstrated ability to script and automate systems.
• Working knowledge of cloud infrastructure, networking, SaaS administration, endpoint support, security controls, databases, and backup practices.
• Build trust and mentor junior team members.
• Service-minded approach with clear communication and documentation.

Responsibilities

• Own escalation Windows and Mac desktop support, licensing, VPN access, printers, and deployment.
• Monitor system health, investigate security or reliability issues, and document decisions.
• Strengthen standards for access, configuration, patching, backups, and recovery.
• Partner with Security, Operations, Finance, Revenue Cycle, and other teams to translate needs into secure solutions.
• Manage vendors and platform relationships to simplify the environment and reduce manual work.
• Participate in buildout of new clinics and provide necessary technology.

Job description

Role: Sr. Systems Administrator

Serenity Healthcare

Location: Lehi, UT

Travel: 10-20%, US (as needed, not regular)

THE OPPORTUNITY

Serenity Healthcare is hiring a hands-on Senior Systems Administrator to own and improve the technology foundation behind a growing, multi-site healthcare organization. This is a high-impact role for a systems thinker who can balance security, automation, end-user support, infrastructure reliability, and practical business needs.

WHAT YOU WILL OWN

• Administration and optimization of Microsoft 365, Entra ID, Azure, Defender, Purview, Intune, and Autopilot, including identity, access, endpoint compliance, security, and lifecycle management.

• Live a cloud native life with Ubiquiti Unifi sites, Entra joined devices, and RMM through Atera and Splashtop / Rustdesk.

• Support a technology environment spanning Azure, AWS EC2, SQL Server, becoming an expert in eClinicalWorks systems management.

• Provide configuration and updates to our core SaaS systems: ActiveCampaign, Dialpad, Monday.com, DataWatch/PDK/Avigilon, WordPress, and others.

• Automate provisioning, reporting, support, and administrative workflows using PowerShell, Power Automate, Microsoft Graph, REST APIs, Python, and SQL.

• Own escalated Windows and Mac desktop support, licensing, VPN access, printers, scanners, application deployment, and practical troubleshooting across corporate and clinic operations.

• Monitor system health, investigate security or reliability issues, maintain clear documentation, and strengthen standards for access, configuration, patching, backups, and recovery.

• Partner with Security, Operations, Finance, Revenue Cycle, and other business teams to translate needs into secure, supportable technology solutions.

• Manage vendors and platform relationships while identifying opportunities to simplify the environment, reduce manual work, and improve the employee experience.

• Participate in buildout out of new clinics and providing the necessary technology

WHAT YOU BRING

• Sharp mind that picks up new ideas quickly and applies best practices.

• Strong hands-on experience administering Microsoft cloud and endpoint environments.

• Demonstrated ability to script and automate systems.

• Working knowledge of cloud infrastructure, networking, SaaS administration, endpoint support, security controls, relational databases, and backup or recovery practices.

• Build trust and relationships across the company and mentor junior team members

• A practical, service-minded approach with the judgment to troubleshoot urgent issues, communicate clearly, document decisions, and prevent problems from recurring.

• Ability to operate as an owner in a fast-moving environment, prioritize competing needs, and carry work from diagnosis through implementation and follow-through.

HELPFUL EXPERIENCE

• ActiveCampaign or other CRM platforms

• Waystar, insurance claims, or healthcare revenue-cycle systems

• Healthcare and/or EClinicalWorks or other electronic medical records systems

• Synology backup environments; PDK or similar physical access-control platforms

• Advanced Windows and Mac support; and multi-location technology operations

• Certifications like Security+, Microsoft Azure, Amazon AWS

Serenity Mental Health Centers is an equal opportunity employer.This position is contingent upon successfully completing a criminal background check upon hire.