Sr System Engineer I Infra & App

CDW; Florida; On-site; USD 81,000 - 151,000; Full time

Job summary

CDW seeks a Sr. Systems Engineer to design, implement, and support endpoint infrastructure including MECCM/SCCM and Automox. You will lead PKI, PKI tooling, AD/Entra ID, and SSO automation while driving vulnerability management.

You will automate administrative tasks with PowerShell, Python, and Graph API, and optimize SCORCH runbooks for on-prem and Azure environments. Leadership and ITIL alignment are key.

Qualifications

• Bachelor's degree in a technical field and 5+ years of CM/CMDB experience or 9+ years of CM/CMDB experience.
• Strong ITIL knowledge with related certification preferred.
• Proven experience with CMDB tools (e.g., ServiceNow) and advanced configuration management processes.

Responsibilities

• Lead design, implementation, and support of endpoint infrastructure including MECCM/SCCM and Automox.
• Manage PKI certificates, certificate tools, and enterprise CA knowledge.
• Drive vulnerability management, IAM, and SSO with Entra ID and Active Directory integration.
• Automate tasks using PowerShell, Python, and Microsoft Graph API; optimize SCORCH runbooks.
• Administer Windows Server and Linux environments; patching and troubleshooting.
• Provide leadership, mentorship, and training to support staff; apply ITIL-based practices.

Skills

PowerShell

Python

Microsoft Graph API

Active Directory

Entra ID

SCCM

Automox

ITIL

Vulnerability Management

Education

Bachelor's degree

Tools

Venafi

CybarArk

Keyfactor

Sectigo

DigiCert

SCORCH

ServiceNow

Red Hat Satellite

Red Hat Ansible

Job description

The Sr. Systems Engineer is a pivotal technical role responsible for the design, implementation, management, and support of our organization's endpoint infrastructure. This individual will lead the Automation and Vulnerability Management initiatives related to Microsoft Endpoint Configuration Manager (MECCM/SCCM) / Automox, Active Directory, Entra ID, SSO. Scripting and automation and familiarity with ServiceNow.

What you will do

Key Responsibilities:

• Security & Compliance:
• Manage and implement Public Key Infrastructure (PKI) certificates for endpoint authentication, encryption, and secure communication.
• Hands-on management of certificate tools (Venafi, CybarArk, Keyfactor, Sectigo, DigiCert, etc.)
• Enterprise CA knowledge and certificate management.
• Vulnerability Management:
  • Focus on SaaS solutions similar to Ivanti, Tanium, Automox, etc. for vulnerability management as we move to modernize our environment.
  • Knowledge of Red Hat Satellite.
• Identity and Access Management:
  • Serve as a subject matter expert for Active Directory and Entra ID.
  • Single Sign-On solutions using Entra ID with a focus on automation.
  • Manage Azure App Registrations, Service Principals, Managed Identities, and Client Secrets.
  • Knowledge Conditional Access policies.
• Automation & Orchestration:
  • Automate administrative tasks and integrate systems using scripting with PowerShell, Python, and Microsoft Graph API, etc.
  • Optimize System Center Orchestrator (SCORCH) runbooks for advanced automation workflows related to endpoint and server management.
  • Automation and deployment of Virtual servers on-prem and in Azure for both Windows and Linux.
  • Knowledge of Red Hat Ansible and runbooks.
• Infrastructure Management:
  • Extensive knowledge of Windows Server (all recent versions) and Linux Server operating systems, including administration, patching, and troubleshooting.
• IT Service Management:
• Apply ITIL standards and best practices to incident, problem, change, and release management processes within the endpoint engineering domain.
• Provide technical guidance, mentorship, and training our support staff.

Description

Job Summary

The Sr. Systems Engineer is a pivotal technical role responsible for the design, implementation, management, and support of our organization's endpoint infrastructure. This individual will lead the Automation and Vulnerability Management initiatives related to Microsoft Endpoint Configuration Manager (MECCM/SCCM) / Automox, Active Directory, Entra ID, SSO. Scripting and automation and familiarity with ServiceNow.

What you will do

Key Responsibilities:

• Security & Compliance:
• Manage and implement Public Key Infrastructure (PKI) certificates for endpoint authentication, encryption, and secure communication.
• Hands-on management of certificate tools (Venafi, CybarArk, Keyfactor, Sectigo, DigiCert, etc.)
• Enterprise CA knowledge and certificate management.
• Vulnerability Management:
  • Focus on SaaS solutions similar to Ivanti, Tanium, Automox, etc. for vulnerability management as we move to modernize our environment.
  • Knowledge of Red Hat Satellite.
• Identity and Access Management:
  • Serve as a subject matter expert for Active Directory and Entra ID.
  • Single Sign-On solutions using Entra ID with a focus on automation.
  • Manage Azure App Registrations, Service Principals, Managed Identities, and Client Secrets.
  • Knowledge Conditional Access policies.
• Automation & Orchestration:
  • Automate administrative tasks and integrate systems using scripting with PowerShell, Python, and Microsoft Graph API, etc.
  • Optimize System Center Orchestrator (SCORCH) runbooks for advanced automation workflows related to endpoint and server management.
  • Automation and deployment of Virtual servers on-prem and in Azure for both Windows and Linux.
  • Knowledge of Red Hat Ansible and runbooks.
• Infrastructure Management:
  • Extensive knowledge of Windows Server (all recent versions) and Linux Server operating systems, including administration, patching, and troubleshooting.
• IT Service Management:
• Apply ITIL standards and best practices to incident, problem, change, and release management processes within the endpoint engineering domain.
• Provide technical guidance, mentorship, and training our support staff.
• Leadership & Mentorship:
• Provide technical guidance, mentorship, and training our support staff.

What we expect of you

• Bachelor's degree and 5 years of experience in configuration management and CMDB administration, OR
• 9 years of experience in configuration management and CMDB administration.
• Strong understanding of ITIL principles and best practices, with certification in ITIL or a related field preferred.
• Proven experience with CMDB tools (e.g., ServiceNow) and advanced configuration management processes.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong attention to detail and accuracy, with the ability to manage complex data sets.
• Exceptional leadership and team collaboration skills.
• Strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Demonstrated ability to manage multiple priorities and projects simultaneously.
• Proactive and self-motivated with a focus on strategic improvements.
• Master's degree, a plus.

Pay range: $81,000 - $151,400 depending on experience and skill set

Annual bonus target of 5% subject to terms and conditions of plan

Benefits overview: https://cdw.benefit-info.com/

Salary ranges may be subject to geographic differentials

CDW is committed to being an AI-fluent organization

We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances-not replaces-human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do-it's how we do it. At CDW we act as one-building trust, speaking candidly, and working together to achieve more. We play to win-focusing on what matters most and delivering for our customers. And we think forward-staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees-working together to solve complex challenges and deliver real impact for our customers and communities.

As a fullstack, fulllifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Helping all candidates find great careers is our goal. The information you provide here is secure and confidential.