Sr. System Administrator

GRVTY; Springfield (VA); On-site; USD 110,000 - 118,000; Full time

Benefits offered by this job

Health insurance

401k plan with match

Paid time off

Training and development opportunities

Job summary

GRVTY is seeking a TS/SCI-cleared Systems Administrator (College Desktop Support) to support NGA College end-users in Springfield, VA. You will maintain desktop systems, resolve issues for on-site and remote users, and coordinate upgrades to ensure reliable operation of computer environments.

Responsibilities include serving as NGA liaison for IT events, implementing advanced software/hardware configurations, performing complex troubleshooting, and guiding junior staff.

Qualifications

• US Citizenship and TS/SCI with ability to obtain CI Polygraph required.
• 10+ years of experience.
• Certifications such as Security+ or CASP, ITIL v4 Foundations.

Responsibilities

• Serve as NGA College liaison for events involving IT equipment and NGA support.
• Develop technical solutions for software, hardware, configurations, and architecture.
• Provide troubleshooting for highly complex system issues.
• Perform advanced software installations and OS upgrades.
• Monitor and tune systems for optimum performance.
• Guide less experienced staff on data integrity and standard solutions.
• Lead complex data/media recoverability following backups and archive operations.
• Configure and maintain networked computers; audit hardware and software.
• Provide end-user training and document work clearly.
• May coach and review work of others; may serve as team lead.
• Possible after-hours/weekend support for mission requirements.

Skills

Troubleshooting

Written and verbal communication

End-user training

Team collaboration

After-hours support

Education

BA/BS with 8 years experience or equivalent

Tools

Citrix

SCCM

SMS

Windows 10/11

VMware

Job description

Our work depends on TS/SCI cleared Systems Administrator joining our team to Support our intelligence customer in Springfield, VA. As a System Administrator (College Desktop Support), you will be responsible for providing excellent technical support to NGA College end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands‑on support for desktop environments.

What You'll be Owning

• Serve as an NGA College Liaison for all NGA events involving UDS IT equipment and/or requiring UDS support.
• Independently develops technical solutions for the management for software, hardware, configurations, and architecture. Provides interpretation to Systems matters that are moderately complex in nature.
• Provide troubleshooting support for systems hardware and software issues that are highly complex.
• Performs advance software installations and upgrades to operating systems and layered software packages.
• Apply advanced knowledge in monitoring and tuning the system to achieve optimum performance levels.
• Provides guidance to less experienced personnel on workstation/server data integrity matters and the implantation of standard software and hardware solutions.
• Leads complex data/media recoverability following a schedule of system backups and database archive operations.
• Evaluates and assesses existing systems and plans long term strategies.
• Configure and maintain networked computer systems, including hardware, system software, and applications
• Conducts advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies and configurations guidelines.
• Recognized subject matter expert in job area typically through advanced education and work experience. Established operational plans. Manages large projects with limited oversight from manager.
• Inventory management of UDS deployed software and end user devices
• Strong written and verbal communication is imperative when dealing with technically minded employees and non-technical colleagues
• Train end-users in the proper use of hardware and software. May training large groups of end users.
• May coach and review the work of less experienced professionals.
• May serve as a team or task leader (Not a people manager)
• May require after-hours support or weekend support for mission, program and special project support

What You Must Have

• US Citizenship and TS/SCI with ability to obtain CI Polygraph required
• 10+ years of experience
• Certifications

Security+ or CASP
ITIL v4 Foundations

Knowledge in one or more of the following areas:

Thin Client using Virtual Desktop Infrastructure (VDI) Technology
Experience and/or knowledgeable with: Windows 11; Windows 10; Citrix; SMS; and SCCM
End User Hardware
Thin Client, Thick Monitors, KVM's, Printers, Plotters Print Server Configurations, VOIP phone,
Desktop Image Management
Home Directory and Profile Support Services
E-mail Support Services
Software Support Services
Experience and/or knowledgeable with: Windows 7; Windows 10; Win11 Citrix; SMS; and SCCM

• Excellent troubleshooting capabilities
• Strong work ethic and attention to detail
• Strong writing skills (consistently document work completed)
• Strong time management skills and ability to work flexible schedules to meet job requirements
• Ability to move and lift computers, printers, monitors, and other hardware
• Team player and willing to share knowledge and learn from others to ensure team's success
• Enthusiasm and ability to adapt to new and changing technologies

What Would be Nice to Have

• BA/BS with 8 years of experience or equivalent work experience

Pay Range

At GRVTY, we understand that compensation is influenced by many factors - such as geographic location, federal contract labor categories, wage rates, prior experience, skillsets, education, and certifications.
We're proud to offer a work environment that empowers our team to achieve a strong work-life balance. GRVTY provides competitive pay, comprehensive benefits, and meaningful opportunities for professional growth.
Our benefits package is designed to support the well‑being of our employees and their families, and includes coverage in areas such as healthcare, financial wellness, retirement planning, family assistance, continued education, and paid time off.

• The pay range for this position is: $110,000 - $117,500

$110,000 - $117,500 USD

Why Choose GRVTY

The toughest national security challenges demand vision and ingenuity, not just resources. We deliver mission and technical expertise to outpace our adversaries. We're purpose‑built to tackle the most entrenched, systemic national security issues around the world.

We partner with our customers to help them overcome challenges in every corner of technology and defense- including the ones still being explored. Our growing capabilities create complementary advantages, giving on‑ground operations the edge they need to succeed. We muster everything we have to answer every challenge presented, every day of our lives.

At GRVTY, we believe that when our employees thrive, our company thrives. That's why we offer a comprehensive and competitive benefits package designed to support your well‑being, growth, and work‑life balance.

• Robust health plan including medical, dental, and vision
• Health Savings Account with company contribution
• Annual Paid Time Off and Paid Holidays
• 401k with generous company match
• Training and Development Opportunities
• Variety of Company Sponsored Events

EEO Statement

GRVTY, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability.

Anyone requiring reasonable accommodations should email [e-mail] or call 703-544-7930 with requested details. A member of the HR team will respond to your request within 2 business days.