Sr. Supply Chain Manager, AMXL

Amazon; Tennessee; On-site; USD 104,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Paid Time Off

401(k) Plan

Job summary

Amazon Heavy & Bulky Logistics (AMXL) seeks an experienced supply chain manager to lead demand planning and forecast infrastructure improvements. This IC role drives cross-functional collaboration with data science, tech, planning, and operations to advance forecasting accuracy and efficiency.

You will own modeling improvements, governance, and multi-year roadmaps, delivering scalable solutions for last mile operations and customer experience.

Qualifications

• Bachelor's degree is required.
• 5+ years of program or project management experience.
• 5+ years of supply chain experience.
• Experience using data and metrics to drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• Intermediate SQL knowledge (queries, subqueries, aggregations).

Responsibilities

• Lead complex, ambiguous demand planning initiatives and regionalization efforts.
• Identify modeling improvements and define a multi-year roadmap for forecasting infrastructure.
• Own cross-functional collaboration to improve forecasting WAPE.
• Develop AI workflows to improve forecasting accuracy and turnaround time.
• Influence cross-functional teams across data science, tech, planning, operations and execution.
• Drive forecasting and demand planning standardization with governance and consistent methodologies.
• Retrieve, analyze, and manage large datasets using Excel, SQL and other data systems.
• Provide governance and status updates to senior leaders with milestones, risks, and dependencies.
• Document modeling logic, assumptions, processes, and outputs for clarity and reproducibility.

Skills

Program management

Supply chain experience

Data analytics

SQL

Education

Bachelor's degree

Master's degree or MBA

Tools

SQL

Job description

Job ID: 10515093 | Amazon.com Services LLC

Amazon Heavy & Bulky Logistics (AMXL) is seeking an experienced supply chain manager to drive demand planning initiatives and process integration across the last mile delivery network.

This role will own identify and own forecasting modelling improvements, defines multi-year road map of evolving forecasting infrastructure, owns network forecast accuracy to improve operational efficiency, scalability, and customer experience. As an individual contributor, this person will influence across multiple teams while maintaining deep expertise in last mile supply chain, acting as a strategic connector between tech and science teams, planning and execution teams, and program delivery.

Key job responsibilities

• Leads complex and highly ambiguous initiatives that impact demand planning such as Hard Regionalization, DoW Jur optimization, SOG Capping, 3P capacity impacts, HVE capping strategy etc


• Leads the identification of new modeling improvements, defines muti-year roadmap of evolving demand forecasting infrastructure to improve YoY.


• Owns and leads the cross-functional collaboration strategy to improve forecasting WAPE


• Develops AI workflows and solutions to improve the forecasting accuracy and turnaround time and delivers operational excellence to internal customers


• Influences cross-functional teams as an IC — partnering with data science, BIE, tech, planning, operations and execution stakeholders to align initiatives with strategic goals and key metrics


• Drives forecasting and demand planning standardization by establishing governance frameworks, standardizing processes and aligning methodologies and tools with best practices across the organization


• Retrieves, analyzes, and manages large datasets using Excel, SQL, and other data systems to support initiative scoping, planning, and scenario analysis.


• Provides governance and status communication to senior leaders across business functions, including milestones, risks, and cross-team dependencies.


• Documents modeling logic, assumptions, processes, and outputs to ensure clarity, reproducibility, and continuity across the team.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

Benefits

• Medical, Dental, and Vision Coverage


• Maternity and Parental Leave Options


• Paid Time Off (PTO)


• 401(k) Plan

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, we look forward to hearing from you.

About the team

The AMXL Last Mile Supply Chain team owns end-to-end planning and process technology for Amazon's heavy and bulky delivery network. We operate at the intersection of strategy, analytics, and execution — driving initiatives that optimize last mile capacity, improve delivery experience, and scale operations. Our team partners across AMXL operations, transportation, technology, and services to deliver programs that shape the future of last mile logistics for oversized items. We value builders who can operate independently, influence without authority, and bring a deep understanding of supply chain fundamentals to solve complex, ambiguous problems.

Basic Qualifications

• Bachelor's degree


• 5+ years of program or project management experience


• 5+ years of supply chain experience


• Experience using data and metrics to determine and drive improvements


• Experience owning program strategy, end to end delivery, and communicating results to senior leadership


• Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.

Preferred Qualifications

• 2+ years of driving process improvements experience


• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field


• Experience working cross functionally with tech and non-tech teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Location and salary

• USA, TN, Nashville - 103,900.00 - 148,400.00 USD annually


• USA, WA, Bellevue - 115,400.00 - 160,000.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.