Sr. Supply Chain Manager, Amazon Global Logistics (Fulfillment & Operations)

Amazon; Bellevue (WA); On-site; USD 115,000 - 160,000; Full time

Job summary

Amazon Global Logistics is seeking a Senior Supply Chain Manager to own long-term capacity planning for the Global Cross-Dock (GXD) network and to lead end-to-end imports capacity strategy across origin to destination processing. You will drive forecasts, capacity models, and governance while partnering with multiple teams to support marketplace expansions and program growth.

The role is high-visibility, requiring strategic thinking, cross-functional execution, and data-driven decision making to

Qualifications

• 5+ years of supply chain experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Bachelor's degree in supply chain management, operations, engineering, analytics or related field
• 2+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience
• 3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience

Responsibilities

• Own long-term capacity planning for the GXD network across origin through ocean and destination processing.
• Lead inputs into OP1, OP2, and QxG planning cycles with volume forecasts and capacity models.
• Build demand-to-capacity models translating forecasts into node-level requirements.
• Partner with Direct Import, GPE, and FBA teams on new launch roadmaps.
• Establish and lead Monthly and Quarterly Capacity Reviews.
• Identify capacity risks, develop mitigation strategies, and present to senior leadership.
• Collaborate with Ocean Procurement, Dray, Destination Ops, Finance, and SCOT.
• Drive forecast accuracy improvement and scalable reporting.

Education

Bachelor's degree in supply chain management, operations, engineering, analytics or related field

Master's degree or MBA in related field

5+ years of supply chain experience

Experience using data and metrics to drive improvements

Experience owning program strategy, end to end delivery, and communicating results to senior leadership

2+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience

3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience

Lead cross-functional initiatives

Job description

Sr. Supply Chain Manager, Amazon Global Logistics

Job ID: 10573854 | Amazon.com Services LLC

Amazon's Global Logistics team is seeking a Senior Supply Chain Manager to own long-term capacity planning for the Global Cross-Dock (GXD) network. GXDs are origin facilities where freight from Selling Partners and Amazon's own procurement programs is received, consolidated, allocated, and shipped to 14+ destination marketplaces worldwide. In this role, you will be the single-threaded owner of capacity strategy across the end-to-end imports supply chain - from GXD origin nodes through ocean, dray, and destination processing - ensuring the right capacity is in the right place at the right time to support business growth.

You will lead Amazon's long-range planning cycles (OP1/OP2/QxG) for GXD capacity, develop volume forecasts, partner with business teams on new marketplace and program launches, and govern capacity decisions through structured monthly and quarterly review mechanisms. This is a high-visibility role at the intersection of strategic planning and cross-functional execution, with direct impact on Amazon's ability to scale global imports efficiently.

Key job responsibilities

• Own long-term capacity planning for the GXD network - including origin throughput, warehouse storage, and outbound container capacity - across Retail (DI/GPE) and FBA programs.
• Lead GXD inputs into OP1, OP2, and Quarterly Guidance (QxG) planning cycles by developing volume forecasts, capacity models, and scenario analyses that inform headcount, CapEx, and network design decisions.
• Build and maintain demand-to-capacity models that translate SCOT/S&OP topline forecasts into node-level capacity requirements across multiple constraint types.
• Partner with business teams (Direct Import, GPE, FBA Global Shipping) on new launch roadmaps, ensuring GXD readiness for marketplace expansions and program growth.
• Establish and lead capacity governance mechanisms - Monthly and Quarterly Capacity Reviews - providing end-to-end visibility from GXD origin through ocean, dray, and destination processing.
• Proactively identify capacity risks, develop mitigation strategies, and present data-driven recommendations to senior leadership.
• Collaborate cross-functionally with Ocean Procurement, Dray, Destination Ops, Finance, and SCOT to align capacity plans across the full imports supply chain.
• Drive continuous improvement by improving forecast accuracy, automating workflows, defining key capacity metrics, and building scalable reporting mechanisms.

About the team

The Imports Network Planning & Topology team sits within Amazon Global Logistics and owns the end-to-end supply chain strategy for US imports. We are responsible for network design, capacity governance, and supply chain resilience across GXD origin nodes in China, ocean transportation, port operations, and destination processing. Our team operates in a fast-paced environment where data-driven decisions, cross-functional collaboration, and long-term strategic thinking are essential. We work closely with GXD Operations, Ocean Procurement, Destination Ops, SCOT, and Finance to ensure Amazon's imports supply chain is optimized for cost, speed, and reliability.

Basic Qualifications

• 5+ years of supply chain experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Bachelor's degree in supply chain management, operations, engineering, analytics or related field
• 2+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience
• 3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, AZ, Tempe - 115,400.00 - 160,000.00 USD annually

USA, WA, Bellevue - 115,400.00 - 160,000.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.