Sr. Supplier Quality Specialist, Data Center (Starlink) - Memphis

SpaceX; Memphis (TN); On-site; USD 90,000 - 140,000; Full time

Job summary

SpaceX seeks a Senior Supplier Quality Specialist for Data Center (Starlink) in Memphis to manage supplier quality processes and drive rapid defect containment and CAPA, enabling reliable data center hardware delivery.

You will work with cross-functional teams on SDR, MRB, FAI, PPAP, and CAPA, striving to reduce vendor defects and improve reliability of racks, PDUs, cooling, and compute infrastructure.

Qualifications

• Experience reading engineering drawings including GD&T.
• Experience with quality management systems such as AS9100 or ISO 9001.
• Experience working with suppliers and corrective/preventive action systems.
• Familiarity with data center hardware and reliability concepts.
• Proven ability to perform root cause analysis and implement CAPA.

Responsibilities

• Execute supply chain non-conformance management processes (SDR, MRB, RTV, FAI, PPAP, CAPA).
• Analyze supplier quality data and partner with cross-functional teams to drive improvements.
• Build relationships across functions to minimize vendor defect impacts on data center hardware.
• Support assessment of supplier manufacturing processes and enforce quality requirements.
• Develop and refine policies, standards, and documentation for ongoing success and improvement.
• Contribute to design FMEA insights and ongoing quality monitoring for high-density compute, cooling, and power systems.

Skills

GD&T

Quality systems

Root cause analysis

Data analysis

Supplier relations

Education

High school diploma

Bachelor’s degree in mechanical/electrical/electronics/supply chain

Tools

MS Excel

SQL

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

SR. SUPPLIER QUALITY SPECIALIST, DATA CENTER (STARLINK)- MEMPHIS

SpaceX is on a mission to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. We are building some of the world’s most technically advanced facilities and data centers, which demand a new type of supply chain. Our suppliers must deliver premium quality hardware and components with rapidly evolving designs at commercial scale volumes, while meeting extreme reliability, availability, and serviceability requirements.

We are looking for candidates who possess comprehensive knowledge of manufacturing and quality tools and have unrelenting motivation to enable suppliers for success. This position supports the Supply Chain Reliability organization by managing tactical supplier quality activities with operational rigor, providing high service levels to all stakeholders, and allowing the broader team to focus on high-priority and proactive actions. This includes eliminating the impact of vendor-caused defects on data center engineering, manufacturing, installation, and operations through rapid defect containment, resolution, and corrective/preventive action.

Primarily, you will uncover non-conformances onsite (or at supplier facilities) and work with cross-functional teams to improve vendor quality for data center hardware, including rack‑level solutions, power distribution, cooling systems, compute/storage/networking components, and related infrastructure. You will help create and refine structures for executing and improving processes used to manage supplier deviation requests (SDR), material review board (MRB), supplier part containments, first article inspections (FAI), Production Part Approval Process (PPAP) activities, and supplier corrective and preventive actions (CAPA). You will drive operational excellence in supplier non‑conformance management and work to reduce future non‑conformances. You will build an extensive network within design engineering, reliability, manufacturing, infrastructure, production, and supply chain management, while developing a deep understanding of SpaceX data center systems and processes.

RESPONSIBILITIES:

• Execute supply chain non‑conformance management processes, including SDR, MRB, return to vendor (RTV), FAI support/review, PPAP support, and supplier corrective and preventive action (CAPA).
• Analyze supplier quality data and partner with supply chain engineers, design, materials, and infrastructure teams to drive supplier improvements and root cause corrective actions.
• Build relationships with cross‑functional groups to identify, reduce, and ultimately eliminate impacts from vendor defects on data center hardware reliability, installation, and operations.
• Support assessment of supplier manufacturing processes and quality systems; help define and enforce supplier technical and quality requirements based on reliability lessons learned.
• Assist the team in developing policies, standards, processes, and documentation as necessary to ensure continued success and continuous improvement.
• Provide support for reliability‑focused activities such as contributing to design FMEA insights, validation feedback, and ongoing quality monitoring for high‑density compute, cooling, and power systems.

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate.
• 4+ years of experience in engineering, supply chain, manufacturing, or quality field.

PREFERRED SKILLS AND EXPERIENCE:

• Bachelor’s degree in mechanical engineering, electrical engineering, electronics engineering, supply chain, or related field.
• Good written, oral, and presentation skills.
• Experience reading engineering drawings, including geometric dimensioning and tolerancing (GD&T).
• Experience with AS9100, ISO 9001, or similar quality management system standards.
• Previous experience working with suppliers, corrective/preventive action systems, supplier portals, FAI, and PPAP.
• Experience with MS Excel, SQL, process flow mapping, warehouse management systems, lean production environments, and Six Sigma training.
• Familiarity with data center hardware (racks, PDUs, cooling systems, servers/switches, high‑density compute integration), thermal/mechanical/electrical domains, or reliability methods.
• Exposure to statistical data analysis, failure analysis techniques, or environmental/reliability testing concepts.

ADDITIONAL REQUIREMENTS:

• Position is based in Bastrop, TX or Memphis, TN and requires being onsite—remote work not considered.
• Must be willing to work extended hours and weekends as needed to meet critical deadlines.
• Ability to travel: Up to 30% of the work week may be required.
• Valid driver’s license.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affeerative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [e-mail].