Sr. Strategic Operations Associate, Catering Growth

Uber; Chicago (IL); On-site; USD 118,000 - 131,000; Full time

Job summary

Uber’s Business Catering team seeks an analytical operations professional to design and scale the end-to-end sales motion, identify opportunities, and build scalable processes that support growth across existing and new clients.

The role requires 4+ years in sales strategy, revenue operations, or related areas, with strong analytical and communication skills to influence cross-functional teams.

Qualifications

• Bachelor's Degree is required.
• 4+ years of experience in sales strategy, revenue operations, strategy & operations, commercial transformation, sales, or related field.
• Strong understanding of B2B sales motions and customer needs.
• Strong quantitative problem‑solving skills with data and modeling experience.
• Ability to translate strategy into scalable execution.

Responsibilities

• Design, test, and improve the end-to-end Catering sales motion (prospecting, qualification, handoffs, onboarding, post-sale support).
• Develop top-down and bottom-up approaches to identify Catering opportunities across the U4B book of business.
• Design and evaluate sales sprints, incentives, lead-generation approaches, and other experiments to improve conversion.
• Build analyses and models to diagnose funnel performance and size opportunities.
• Partner with Sales, Sales Operations, Marketing, BDRs, Operations, and Analytics to translate strategy into scalable field execution.

Skills

Commercial Acumen

Analytical Skills

Strategic Thinking

Communication

Education

Bachelor's Degree

Job description

About the Role

This operations role sits within Uber for Business - one of Uber’s fastest growing business units in terms of topline performance. Within this org, you'll join the founding team responsible for building and scaling Catering. Catering is an exciting strategic priority across both Uber for Business and the Delivery organization as a whole, changing the ways in which consumers and business customers use UberEats.

Working alongside the U4B Head of Catering, you'll play a central role in designing how Catering is sold and supported at scale. This will consist of defining and improving the end-to-end commercial motion, identifying opportunities across both existing and new U4B clients, and designing the processes, tools, and operating models that help our Sales organization grow Catering efficiently. Sitting at the intersection of Sales, Sales Operations, Marketing, Strategy and Operations, you'll help define how Catering scales from a small pilot product into a core part of Uber's business.

What You’ll Do

• Sales Motion Design: Design, test, and continuously improve the end-to-end Catering sales motion, including prospecting, qualification, handoffs, onboarding, and post-sale support.

• Growth Strategy: Develop top-down and bottom-up approaches to identify Catering opportunities across the U4B book of business, including strategies to penetrate existing accounts and land new business.

• Commercial Experimentation: Design and evaluate sales sprints, incentives, lead‑generation approaches, and other commercial experiments that improve conversion and accelerate growth.

• Performance & Modeling: Build analyses and quantitative models that diagnose funnel performance, identify constraints, size opportunities, and inform recommendations on where to invest.

• Cross-Functional Partnership: Partner closely with Sales, Sales Operations, Marketing, BDRs, Operations, and Analytics teams to translate strategy into scalable field execution.

Basic Qualifications

• Bachelor's Degree

• Experience: At least 4 years of experience in sales strategy, revenue operations, strategy & operations, commercial transformation, sales, or a related field.

• Commercial Acumen: Strong understanding of B2B sales motions and customer needs, with the ability to translate commercial opportunities into practical operating models and processes.

• Analytical Skills: Strong quantitative problem‑solving skills with experience using data and modeling to evaluate performance, diagnose opportunities, and support business decisions.

• Strategic Thinking: Ability to challenge existing ways of working, develop new approaches from first principles, and translate strategy into scalable execution.

• Communication: Excellent written and verbal communication skills, with experience influencing cross‑functional stakeholders and translating strategy into clear guidance for the field.

Preferred Qualifications

• B2B Sales Strategy and/or Revenue Operations: Experience designing or transforming enterprise sales processes, operating models, or go‑to‑market motions.

• Field Experience: Direct experience in a sales role, or demonstrated empathy for seller workflows and the practical realities of executing a commercial motion.

• Experimentation: Experience designing, testing, and iterating on commercial programs rather than only optimizing established processes.

• Creative Problem Solving: Comfort developing outside‑the‑box solutions in a greenfield environment where the right sales model has not yet been established.

• Adaptability: Exceptional ability to prioritize competing workstreams, operate independently, and navigate ambiguity with a bias toward action.

For Chicago, IL-based roles: The base salary range for this role is USD $118,000 per year - USD $131,000 per year.

For New York City, NY-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits. (https://jobs.uber.com/en/benefits/)

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form. (https://forms.gle/aDWTk9k6xtMU25Y5A?uclick_id=d56eb634-bfb9-455e-a50d-901b3de0490c)

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform