Sr. Station Manager

Amazon; Virginia Beach (VA); Presencial; USD 135.000 - 183.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) matching

Paid time off

Parental leave

Descripción de la vacante

Amazon.com Services LLC in Virginia Beach, VA is seeking a Sr. Operations Manager to drive budget, people development and Fulfillment Center objectives.

You will lead a team of Operations and Area Managers, coach and mentor staff, build leadership bench strength, and ensure safety, quality and a superior customer experience. Requirements include a Bachelor's degree or equivalent, 7+ years of direct management in logistics/distribution, strong analytics and Lean experience, plus the ability to

Formación

• Bachelor's degree or equivalent is required.
• 7+ years of direct management experience in logistics, fulfillment, or distribution.
• Strong analytical ability and data-driven problem solving.
• Experience with performance metrics and Lean methodologies.
• Experience managing salaried, hourly and agency staff.
• Excellent communication in English and local language.

Responsabilidades

• Drives creation of quality initiatives and Lean projects to meet business goals.
• Oversees safety, quality, performance, and customer experience for inbound or outbound operations.
• Sets expectations for Ops and Area Managers, measures performance and provides feedback.
• Leverages staff ideas to develop improvement plans for the area.
• Ensures best practices are shared across departments and shifts.

Conocimientos

Leadership

Operations Management

Lean methodologies

Analytics

Educación

Bachelor's degree or equivalent

Descripción del empleo

Description

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Description

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.

Responsibilities

• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, and providing needed support and resources for other staff initiatives.

Additional Job Elements

• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Continual standing and/or walking an average of 5 miles daily
• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Basic Qualifications

• Bachelor's degree or equivalent
• Work flexible hours as business demands, including overnight, weekends and holidays
• 7+ years of direct management experience, including a salaried, hourly and agency workforce, in a logistics, fulfillment, last-mile manufacturing, engineering, production or distribution environment
• Demonstrated track record of delivering performance and financial based results in high pressure environments
• Experience in performance metrics, process improvement, and Lean methodologies
• Experience with full lifecycle staffing, including interviewing, hiring, performance management, promotions and terminations
• Strong analytical capability; track record of digging into data and finding solutions for a variety of operational problems
• Excellent communication skills (including local language and English, written and verbal)
• Experience managing third party resources on a regional/national scale
• Experience managing contingent workforce in a business with peak seasons

Preferred Qualifications

• Degree in Engineering, Operations or related field and MBA preferred
• Experience with a contingent workforce during peak seasons
• Ability to handle changing priorities and use good judgment in stressful situations
• Interest in long-term career development through assignments in multiple FCs across the nation

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Virginia Beach - 135,000.00 - 182,700.00 USD annually

Company

Amazon.com Services LLC