Sr. Staff SWE, Provisioning Platform

Zscaler; San Jose (CA); On-site; USD 154,000 - 220,000; Full time

Benefits offered by this job

Various health plans

Time off for vacation and sick time

Parental leave options

Retirement options

Education reimbursement

Job summary

Zscaler in San Jose, CA seeks a Sr. Staff Software Development Engineer focused on building next-generation provisioning platform services. The role emphasizes backend development using Java and Spring Boot, aimed at creating scalable and reliable systems. Candidates should have 8+ years of experience in software engineering, with strong problem-solving skills and a background in distributed systems. This hybrid position encourages innovation and prioritizes technical excellence. Benefits include various health plans, time off, and education reimbursement.

Qualifications

• 8+ years of software engineering experience building large-scale backend, platform, distributed systems, or cloud-native applications.
• Strong backend development experience with Java and Spring Boot, including building production-grade microservices and APIs.
• Experience with distributed systems concepts such as resiliency, idempotency, retries, fault tolerance, transactional workflows, eventual consistency, and durable state management.

Responsibilities

• Lead the design and development of scalable backend services for provisioning, licensing, entitlements, approvals, orchestration workflows, and subscription lifecycle management.
• Build API-first platform services using Java/Spring Boot, REST, gRPC, OpenAPI, OAuth2, JWT, and secure service-to-service communication.
• Drive platform reliability, observability, auditability, developer productivity, and technical direction through reusable frameworks.

Skills

Backend development

Java

Spring Boot

Distributed systems

API development

Cloud-native technologies

Problem-solving

Workflow orchestration

Event-driven architecture

Tools

Kubernetes

Docker

Kafka

PostgreSQL

Redis

Job description

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI‑forward enterprise, we leverage the world’s largest security data lake to power our cloud‑native Zero Trust Exchange platform, protecting customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Role Summary

Sr. Staff Software Development Engineer – Provisioning Platform (Zero Trust Exchange). Hybrid position based in San Jose, CA (HQ), reporting to the Sr. Director, Software Development Engineering. Responsible for architecting and building next‑generation provisioning platform services, including SKU provisioning, entitlement management, workflow orchestration, subscription lifecycle management, and self‑service experiences.

What You’ll Do (Role Expectations)

• Lead the design and development of scalable backend services for provisioning, licensing, entitlements, approvals, orchestration workflows, and subscription lifecycle management.
• Build API‑first platform services using Java/Spring Boot, REST, gRPC, OpenAPI, OAuth2, JWT, and secure service‑to‑service communication.
• Architect resilient workflow‑driven systems using asynchronous processing, retries, rollback handling, durable state management, Kafka/RabbitMQ, and orchestration technologies such as Temporal or similar platforms.
• Design platform capabilities that enable Agentic AI experiences for guided provisioning, workflow automation, recommendations, troubleshooting, and operational insights.
• Drive platform reliability, observability, auditability, developer productivity, and technical direction through reusable frameworks, SDKs, tooling, automation, and mentoring.

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high‑level strategy and hands‑on execution.
• You are a problem‑solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.
• You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren’t afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly.
• You think at scale. You connect your day‑to‑day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high‑growth, global organization.

What We’re Looking For (Minimum Qualifications)

• 8+ years of software engineering experience building large‑scale backend, platform, distributed systems, or cloud‑native applications.
• Strong backend development experience with Java and Spring Boot, including building production‑grade microservices and APIs.
• Experience with distributed systems concepts such as resiliency, idempotency, retries, fault tolerance, transactional workflows, eventual consistency, and durable state management.
• Experience with API‑first platform development using REST, gRPC, OpenAPI, OAuth2, JWT, RBAC, audit logging, and secure service‑to‑service communication.
• Experience with cloud‑native and event‑driven technologies such as Kubernetes, Docker, Kafka/RabbitMQ, PostgreSQL, Redis, CI/CD pipelines, observability, and production operations.

What Will Make You Stand Out (Preferred Qualifications)

• Experience building provisioning, licensing, entitlement, commerce, billing, subscription lifecycle, or internal developer platforms at scale.
• Experience with workflow orchestration platforms such as Temporal, Cadence, Airflow, Prefect, or Dagster, as well as domain‑driven design and event‑driven architectures.
• Experience with Agentic AI, LLM‑based workflows, tool calling, RAG, AI‑assisted admin/developer experiences, or strong practical use of AI‑assisted development tools; Python/FastAPI, Go, React, Next.js, or Material UI experience is a plus.

Base Pay Range

$154,000—$220,000 USD (base salary range for this full‑time position excludes commission/bonus/equity if applicable, plus benefits).

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In‑office perks, and more.

Equal Employment Opportunity

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long‑term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy‑related support.