Sr Staff Applications Operations Engineer - Engineering Tools Automation & AI Ops

GE Aerospace; USA; Vor Ort; USD 131.000 - 174.000; Vollzeit

Zusammenfassung

GE Aerospace is seeking a senior Engineering Operations leader to support and optimize critical applications and data processing platforms. You will drive KPIs, SLAs, and incident/change management across US and UK pods while collaborating with cybersecurity and compliance teams to meet regulatory requirements.

The role emphasizes hands-on Linux/Windows server administration, automation using Python, Bash, PowerShell, Jenkins, Ansible, and advancing CI/CD capabilities.

Qualifikationen

• Bachelor's degree from an accredited university or college with a minimum of 5 years of professional experience OR an Associate's degree with a minimum of 8 years of professional experience OR a High School Diploma with a minimum of 10 years of professional experience
• Minimum 5 years of professional experience in Application Operations or systems administration supporting enterprise or engineering applications
• Minimum 3 years of hands-on Linux server administration experience
• Note: Military experience is equivalent to professional experience

Aufgaben

• Serve as the senior technical operations authority across engineering application pods (software, hardware and electronic design, and project and portfolio management tools) for US and UK users.
• Define, track, and improve operational KPIs and SLAs, and communicate status, risks, and trends to users and leadership.
• Drive consistent incident, problem, and change management across pods; lead resolution of high-severity escalations and root cause analysis.
• Perform hands-on Linux and Windows server administration across development, test, and production environments.
• Partner with cybersecurity and compliance teams to meet security, export control, and regulatory requirements (e.g., CMMC / NIST SP 800-171).

Kenntnisse

Leadership

Coaching & mentoring

Agile delivery

Communication

Data-driven problem solving

Ausbildung

Bachelor's degree + 5 yrs exp OR Associate + 8 yrs exp OR HS diploma + 10 yrs exp

Professional experience in Application Operations or systems administration

Linux server administration (hands-on)

Tools

AWS (EC2, S3, IAM, VPC)

GitHub

DOORS Next / DOORS Classic / Rational Synergy and Change

Git-based tools

Jenkins / Artifactory / Ansible

ServiceNow (ITSM)

Jobbeschreibung

Job Description Summary

Responsible for supporting and maintaining critical applications and related data processing platforms and services. Ensure the team has the facilities, tools, resources and skills they need to deliver on commitments while tracking ongoing execution and delivery of Application Operations delivery SLAs. Operational owner maintaining incident management, change controls, support coverage, and provisioning compliantly

Roles and Responsibilities:

Engineering Operations

• Serve as the senior technical operations authority across engineering application pods (software, hardware and electronic design, and project and portfolio management tools) for US and UK users.
• Define, track, and improve operational KPIs and SLAs, and communicate status, risks, and trends to users and leadership.
• Drive consistent incident, problem, and change management across pods; lead resolution of high-severity escalations and root cause analysis.
• Perform hands-on Linux and Windows server administration across development, test, and production environments.
• Partner with cybersecurity and compliance teams to meet security, export control, and regulatory requirements (e.g., CMMC / NIST SP 800-171).

Automation

• Automate repetitive operational work (provisioning, monitoring, patching, license management, reporting) using Python, Bash, PowerShell, Jenkins, Ansible, and similar tools.
• Advance CI/CD capabilities for engineering teams (e.g., Jenkins, Artifactory, GitHub), measuring impact against operational KPIs.
• Lead the team in using AI for operations. Develop Agentic Operations framework to disseminate across broader Engineering Operations DT team.

Obsolescence Management and Modernization

• Own the lifecycle and obsolescence roadmap for the portfolio, tracking end-of-support risk and driving upgrade, migration, and retirement plans to execution.
• Lead hands-on migrations off legacy platforms, including IBM Rational Synergy and Change to modern tools, and assess AWS hosting options, while protecting continuity for regulated programs.
• Present risk-assessed options to leadership that weigh the cost, risk, and benefit of change.

Technical Coaching and Influence

• Coach and mentor Applications Operations engineers, building depth in Linux, automation, cloud, and operations practices.
• Set technical standards and runbooks, and influence the decisions of engineers at SPB levels and below and of partner teams.
• Participate in Agile planning and support escalation coverage as required.

Minimum Qualifications:

• Bachelor's degree from an accredited university or college with a minimum of 5 years of professional experience OR an Associate's degree with a minimum of 8 years of professional experience OR a High School Diploma with a minimum of 10 years of professional experience
• Minimum 5 years of professional experience in Application Operations or systems administration supporting enterprise or engineering applications
• Minimum 3 years of hands-on Linux server administration experience
• Note: Military experience is equivalent to professional experience

Eligibility Requirement:

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

Desired Characteristics:

Technical Expertise:

• Deep hands-on Linux/Unix server administration (e.g., RHEL), including patching, tuning, troubleshooting, and scripting.
• Hands-on AWS experience (e.g., EC2, S3, IAM, VPC) hosting or migrating enterprise applications.
• Experience leveraging AI-enabled operational tools and automation to streamline infrastructure support, reduce manual effort, and improve service reliability.
• Experience with IBM Engineering Lifecycle Management (DOORS Next, EWM, ETM), DOORS Classic, or Rational Synergy and Change.
• Experience leading platform migrations, including legacy source control to Git-based tools (e.g., GitHub).
• Automation and CI/CD experience (Python, Bash, PowerShell, Jenkins, Artifactory, Ansible) and ITSM tools such as ServiceNow.
• Experience in regulated aerospace or defense environments (e.g., DO-178C / DO-254, export control, CMMC).

Business Acumen:

• Prioritizes operational work by program impact and builds business cases that weigh cost, licensing, and lifecycle trade-offs.

Leadership:

• Recognized technical expert who coaches and mentors others.
• Influences without authority, building support across teams and levels and driving alignment on technical direction.
• Change agent experienced in Agile delivery (e.g., Scrum, Kanban, SAFe).

Personal Attributes:

• Exceptional written and verbal communicator who turns complex technical issues into clear, business-actionable messages for engineers and senior leaders.
• Customer-focused, comfortable with ambiguity, and a data-driven problem solver.
• Works effectively with global teams, independently and as part of a team; curious and improvement-oriented.

Additional Information:

The base pay range for this position is $131,000 - $174