Sr Specialist, Process Review (Remote)

Molina Healthcare; City of Albany (NY); Remote; USD 77,000 - 117,000; Full time

Job summary

Join a forward-thinking organization dedicated to improving healthcare operations. In this role, you will be responsible for analyzing and redesigning business processes to enhance efficiency across departments. Your expertise in managed care operations will be pivotal in ensuring compliance and optimizing workflows. This position offers a dynamic work environment where your analytical skills will drive meaningful change, making a significant impact on healthcare delivery. If you're passionate about process improvement and have a knack for problem-solving, this opportunity is perfect for you.

Qualifications

• 4 years of analytical experience in operations or process-focused environment.
• Knowledge of managed care enrollment and claims processing.

Responsibilities

• Conduct interviews to assess internal business processes.
• Collaborate with process owners to create business documentation.

Skills

Analytical Skills

Problem Solving

Communication Skills

Education

Associate's Degree

Bachelor's Degree

Job description

Job Description
Job Summary
Responsible for providing business process redesign, communication and change management for operations. Backend operationalization of policies, standardization of system set-up and a resource for all departments and health plans company-wide.
Knowledge/Skills/Abilities
• Conduct interviews with staff and management to assess internal business processes within a department or function to ensure compliance with existing organizational Policies and Procedures, Standard Operating Procedures and other internal guidelines.
• Review, research, analyze and evaluate information to assess compliancy between a process or function and the corresponding written documentation. Use analytical skills to identify variances. Use problem solving skills and business knowledge to make recommendations for process remediation or improvement.
• Summarize and document assessment outcomes and recommendations. Ensure that they are appropriately communicated (written and verbal) to process owners and management.
• Collaborate with process owners to maintain and/or create business process documentation and workflows related to Core Operations functions.
• Serve as liaison between Core Operations and internal and external auditors for all formal Core Operations audits that are not compliance related.
• Coordinate, facilitate and document audit walkthroughs.
• Research, collect or generate requested documentation. Provide timely and accurate responses, both written and verbal.
• Research and respond to clarifying questions submitted by internal and external auditors. Work in partnership with other functional areas as needed..
Job Qualifications

Required Education
Associate's Degree or two years of equivalent experience
Required Experience
• Four years proven analytical experience within an operations or process-focused environment. Additional required experience for Corporate Operations:
• Analytical experience within managed care operations.
• Knowledge of managed care enrollment processes, encounter processes, provider and contract configuration, provider information management, claims processing and other related functions.
Preferred Education
Bachelor's Degree
Preferred Experience
• Six years proven analytical experience within an operations or process-focused environment.
• Previous audit and/or oversight experience.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $77,969 - $116,835 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.