Sr. Specialist, Clinical Documentation

CVS Health; Illinois; Hybrid; USD 53,010,000 - 111,296,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

401K with match

Remote work

Job summary

Oak Street Health is seeking a Clinical Documentation Specialist to support care teams through comprehensive chart reviews and accurate documentation. You will work with regional leaders to optimize workflows and contribute to better patient outcomes in a fast-paced environment.

The role emphasizes expert documentation, cross-team collaboration, and proactive problem-solving, with a full-time, remote work setup and competitive benefits.

Qualifications

• Experience working with multiple clinical and health-record systems.
• Ability to build relationships with Providers and care teams.
• Strong documentation and communication skills.

Responsibilities

• Perform chart reviews using HIE/EMR systems to identify potential issues.
• Coordinate with Population Health Director to support review processes.
• Identify opportunities to improve patient quality outcomes and cost of care.
• Monitor and support ongoing clinical documentation efforts.

Skills

Interpersonal skills

Written communication

Verbal communication

Team collaboration

Self-starter

Tools

Greenway

Canopy

Excel

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Company: Oak Street Health

Title: ClinicalDocumentation Specialist (Full-time)

Location: Remote / Central

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

For more information, visit http://www.oakstreethealth.com.

Role Description

The goal of this position is to support all care teams across the region in comprehensive and targeted chart reviews -- to ultimately facilitate efficient and effective medical care for our patients. In addition, this role will partner with regional leaders, particularly the Population Health Director and Senior CIS, to indirectly support daily huddle and CDR workflow optimization. CDSs are trained to be experts in structured clinical assessments, accurate and specific documentation, population health workflows, and team based care.

Core Responsibilities

• Chart Reviews
  • Access and review HIE/EMRs to identify potential suspects based on test results, etc.
  • Identify the need for Medical Records requests from Blue Button and other payer data
• Prepare and lead monthly Rejected Suspect Reviews
• Partnership with Population Health Director on general review support
• Identify and analyze opportunities for improving patient quality outcomes and cost of care
• Analyze chronic condition prevalence based on patient demographics and identify opportunities for interventions
• Monitor clinical documentation efforts
• Other duties, as assigned

What we’re looking for

• Ease and expertise working with multiple technical systems, including Greenway, Canopy, and Excel
• Ability to collaborate across multiple teams and engage in multiple perspectives to work toward a common goal
• Proven experience and ability to build relationships with Providers
• Proficiency in tracking down and leveraging external resources, such as hospital records, Blue Button, and payer data, to support retrospective and prospective accurate documentation
• Ability to succeed in a fast-paced, ever-changing environment
• Self-starter with a high degree of drive, initiative, and follow through
• Ability to develop, plan, and implement short and long term goals
• Exceptional interpersonal, written and verbal communication skills
• Commitment to company vision
• Experience in accurate and specific documentation
• U.S. work authorization
• Someone who embodies being "Oaky"

What it means to be OAKY

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being scrappy

Why Oak Street

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

• Collaborative and energetic culture
• Fast-paced and innovative environment
• Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/27/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $38.82

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.