Sr. Spclst, Marketing

HireLifeScience; North Wales (Montgomery County); Hybrid; USD 117,000 - 184,000; Full time

Job summary

HireLifeScience seeks a Field Capability Lead to partner with leaders across Sales, Marketing, and Compliance to define and deliver field-facing capabilities. You will guide multi-channel enablement initiatives and drive change management in a growth-oriented environment.

The role requires 3+ years in pharma, strong project leadership, analytics, and strategic thinking. A hybrid work model with travel is expected, and a comprehensive benefits package is offered.

Qualifications

• 3+ years in pharma sales, account management, and/or HQ roles.
• Cross-functional leadership and collaboration with internal teams and vendors/agencies.
• Strong analytics, problem-solving, and insight-to-action ability for field implementation.
• Solid business acumen and understanding of the marketing process.
• Effective change leadership; gains sponsorship and drives adoption as a change agent.
• Strong project management of multiple workstreams; prioritizes and delivers on time.
• Excellent communication and interpersonal skills, tailoring complex messages to the audience.
• Strong judgment, decision-making, negotiation, and stakeholder-influence skills.
• Demonstrated strategic planning and execution excellence while operating within compliance standards.
• Builds networks and partnerships; shows clear ownership and accountability for outcomes.
• Preferred: experience managing or supporting AI-related projects.
• Preferred: experience in Oncology, Chronic Care, HIV, Vaccines, Ophthalmology, or Immunology.

Responsibilities

• Co-own and operationalize the field capability portfolio (Field Suggestions, Field Alerts, future AI capabilities).
• Own an intake and prioritization path for field capability requests and translate needs into clear requirements and release plans.
• Lead maintenance of field digital capabilities and update market stakeholders.
• Maintain timelines, execute project plans, and gather stakeholder input.
• Update training resources and communications for field use.
• Coordinate with Marketing, Sales, Data & Digital/Health, Compliance/Legal, Medical, and Managed Care teams.
• Facilitate cross-functional governance and working groups as needed.
• Oversee CRT/medical-legal review and timely rollout of materials.
• Apply agile methods to accelerate solutions and improve capabilities.

Skills

Pharma sales

Cross-functional leadership

Analytics

Business acumen

Change leadership

Project management

Communication

Decision-making

Strategic planning

Ownership & accountability

AI-related projects

Therapeutic areas knowledge

Education

BA/BS

Job description

Job Description

The Field Capability Lead will partner closely with the Associate Director, Customer & Field Insights to deliver field-facing capabilities that enable multi-channel, customer-centric commercial engagement across the Business Unit. This role will lead projects from ideation through implementation by driving capability definition, cross-functional coordination, CRT/medical-legal delivery, and change management.

The immediate focus of the role will be on defined advancements such as Field Suggestions and Field Alerts. Additionally, the candidate is expected to serve as expert in their defined TA-alignment and drive continued innovation beyond these specific applications, including further AI-enabled solutions. The ideal candidate combines pharmaceutical commercial experience, strong project leadership, analytical rigor, and a growth mindset.

Role Responsibilities

• Co-own and operationalize the therapeutic area field capability portfolio (Field Suggestions, Field Alerts, future AI capabilities).
• Own a single intake and prioritization path for therapeutic area field capability requests and translate needs into clear problem statements, requirements, and release plans tied to measurable field outcomes (e.g., productivity, customer engagement).
• Lead the operational maintenance of field digital capabilities including providing market updates to stakeholders and setting expectations with vendors for project development/releases.
• Maintain timelines, ensure project plan execution, and gather stakeholder and field advisory input.
• Ensure training resource updates (e.g., QRCs, FAQs, training decks) and communications (e.g., bulletins).
• Serve as a central partner to Marketing, Sales, Data & Digital/Health (DHH), Compliance/Legal, Medical, and Managed Care teams to align scope, content, and timing-tailored to therapeutic area field workflows and customer needs.
• Facilitate cross-functional governance and working groups as needed.
• Own the CRT/medical-legal review and submission process to ensure compliant, auditable, and timely rollout of materials and capabilities.
• Employ agile principles and iterative delivery approaches to accelerate validated solutions and continuously improve capabilities.

Qualifications

Education Requirements

• BA/BS is required

Required qualifications & skills

• 3+ years in pharma sales, account management, and/or HQ roles
• Proven cross-functional leadership (incl. matrix influence) and collaboration with internal teams and vendors/agencies
• Strong analytics, problem-solving, and insight-to-action ability for field implementation (including creative solutions in ambiguous situations)
• Solid business acumen and understanding of the marketing process
• Effective change leadership; gains sponsorship and drives adoption as a change agent
• Strong project management of multiple workstreams; prioritizes and delivers on time
• Excellent communication and interpersonal skills, tailoring complex messages to the audience
• Strong judgment, decision-making, negotiation, and stakeholder-influence skills
• Demonstrated strategic planning and execution excellence while operating within compliance standards
• Builds networks and partnerships; shows clear ownership and accountability for outcomes.
• Preferred: experience managing or supporting AI-related projects.
• Preferred: Experience within one or more of the following therapeutic areas: Oncology, Chronic Care, HIV, Vaccines, Ophthalmology, or Immunology.

Required Skills

Agile Methodology, Collaborative Leadership, Competency Development, Creative Campaign Development, Decision Making, Influencing Skills, Interpersonal Relationships, Leadership Management, Marketing Data Analysis, Matrix Management, Performance Plans, Strategy Deployment

US and Puerto Rico Residents Only

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

The salary range for this role is $117,000.00 - $184,200.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits .

San Francisco Residents Only

We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.

Los Angeles Residents Only

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Employee Status

Regular

Relocation

Domestic

VISA Sponsorship

No

Travel Requirements

10%

Flexible Work Arrangements

Hybrid

Shift

Not Indicated

Valid Driving License

No

Hazardous Material(s)

N/A