Sr. Spclst, Business Insights & Analytics - TW/HK

MSD; Rahway (NJ); Híbrido; GBP 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work

Descripción de la vacante

MSD is seeking a Senior Specialist in Business Insights & Analytics to partner with Marketing, Sales, and enabling teams across global functions. Translate complex data into actionable insights for brand strategy, forecasting, and omnichannel effectiveness.

You will design and leverage advanced analytics, collaborate with Data Science teams, and mentor junior analysts while supporting a data-driven culture with GDPR-compliant practices.

Formación

• Master’s degree in Business, Economics, Statistics, Data Science, or related field.
• 5+ years in analytics or data analysis (regulated industry preferred).
• Commercial, marketing, or sales support experience; pharma/healthcare a plus.
• Advanced skills with Excel, SQL, Tableau, Power BI; Python/R knowledge beneficial.
• Working knowledge of AI and Generative AI technologies with responsible use.

Responsabilidades

• Analyze current and historical performance data to identify trends, opportunities, and risks across brands, campaigns, customers and channels.
• Provide fact-based recommendations to support marketing strategy, sales execution, forecasting, and omnichannel effectiveness.
• Translate complex analytics into clear narratives for senior and nontechnical stakeholders.
• Deliver ad-hoc analyses to support strategic and operational decision making.
• Contribute to dashboards and reports tracking KPIs related to brand performance and customer engagement.
• Collaborate with IT and global teams to ensure data quality, governance, and robust KPI design.

Conocimientos

Advanced Analytics

Analytics Insights

Business Analysis

Business Decisions

Process Improvements

Customer Engagement

Governance Management

Marketing Management

Measurement Reporting

Performance Metrics

Program Management

Scenario Planning

Stakeholder Relationships

Strategic Planning

Tableau

Workday Reporting

SQL

Power BI

Educación

Master’s degree

Herramientas

Excel

SQL

Tableau

Power BI

Python/R

Workday Advanced Reporting

Descripción del empleo

Job Description

THE OPPORTUNITY

The Senior Specialist, Business Insights & Analytics (BIA) is a strategic analytics partner supporting commercial, marketing, and omnichannel decision-making across priority therapeutic areas.

This role transforms complex internal and external data into clear, actionable insights that shape brand strategy, customer engagement, sales effectiveness, and business performance.

Acting as a data translator, the Senior Specialist BIA bridges business needs with analytics, data science, market research, and technology teams.

The role contributes actively to a data-driven culture, ensures alignment with global analytics frameworks, and may mentor junior analysts while collaborating within the international BIA community.

WHAT YOU WILL DO

Business & Commercial Insights

• Analyze current and historical performance data to identify trends, opportunities, and risks across brands, campaigns, customers, and channels.
• Provide fact-based recommendations to support marketing strategy, sales execution, forecasting, and omnichannel effectiveness.
• Translate complex analytics into clear narratives tailored to senior and nontechnical stakeholders.
• Deliver ad-hoc analyses to support strategic and operational decision making.

Performance Measurement & Reporting

• Contribute to the design of dashboards and standard reports tracking KPIs related to brand performance, sales force effectiveness, and customer engagement.
• Ensure consistency, equity, and robustness of KPIs across therapeutic areas and functions.
• Monitor campaign, brand, and omnichannel performance, highlighting insights and opportunities.
• Continuously improve reporting processes in collaboration with IT, global teams, and external partners.

Advanced Analytics & Synthesis

• Leverage advanced analytics outputs (e.g. forecasting, segmentation, spend optimization) to enrich insights and recommendations.
• Partner closely with Data Science teams to contribute to or interpret predictive models when relevant.
• Support business planning and forecasting accuracy through analytical input and scenario analysis.
• Identify and integrate new data sources such as primary or secondary Market Research.
• Partner with IT, Data Stewards, and external providers to ensure data quality, integrity, and governance.
• Support compliant data usage in line with local and global policies (e.g. GDPR, market research standards).

AI-Enabled Productivity & Insights

• Embraces AI as a core capability and proactively identifies opportunities to apply AI solutions to business challenges and operational processes.
• Champions the responsible adoption of AI, balancing innovation with governance, compliance, and ethical considerations.
• Uses AI tools to augment analysis, decision‑making, content development, and workflow execution, improving team productivity and business impact.
• Contributes to and supports the design and implementation of AI-enabled solutions that deliver measurable value and accelerate business outcomes.

Cross-Functional Collaboration & Enablement

• Act as a trusted analytics partner to Marketing, Sales and DHH Capabilities Enablement teams.
• Collaborate within the global BIA community to share best practices and ensure strategic alignment.
• Contribute to data literacy initiatives and mentor junior analysts where applicable.

WHAT YOU MUST HAVE

• Master’s degree in Business, Economics, Statistics, Data Science, or related field
• 5+ years in analytics or data analysis (regulated industry preferred)
• Commercial, marketing, or sales support experience required; pharma/healthcare a plus
• Advanced skills with Excel, SQL, Tableau, Power BI; Python/R knowledge is beneficial
• Working knowledge of AI and Generative AI technologies, including responsible and compliant use within a business environment.
• Experience leveraging AI tools to improve productivity, analysis, content development, and decision‑making.
• Ability to interpret complex data, deliver actionable insights, and communicate effectively
• Strategic problem solver with strong business acumen and storytelling skills
• Collaborative team player experienced across business and technical teams
• Adaptable and willing to learn new tools and approaches
• Professional English for global collaboration is required; fluency in local language is preferred

Required Skills: Advanced Analytics, Analytics Insights, Business Analysis, Business Decisions, Business Process Improvements, Customer Engagement, Governance Management, Marketing Management, Measurement Reporting, Performance Metrics, Program Management, Scenario Planning, Stakeholder Relationship Management, Strategic Planning, Tableau (Software), Workday Advanced Reporting

Preferred Skills:

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA.

Employee Status: Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements: Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date: 10/30/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.