Sr. Solution Engineer, Mid-Market

T-MOBILE USA, Inc.; Herndon (VA); On-site; USD 141,000 - 254,000; Full time

Job summary

T-Mobile USA, Inc. is seeking a Sr.

Solutions Engineer for Mid-Market Solutions Engineering to partner with Business Sales and drive revenue by applying technical expertise to opportunities within mid-market accounts 300-999 employees. You will work with Account Executives to uncover business challenges, design end-to-end solutions using the company portfolio (connectivity, IoT, security, collaboration), and deliver compelling technical presentations to diverse stakeholders.

Qualifications

• Technical Consulting - translate business challenges into scalable technical solutions across connectivity, cloud collaboration, and enterprise technologies.
• Solution Architecture - design integrated solutions involving networking, mobility, collaboration, IoT, or edge technologies.
• Technical Presentations - develop and deliver technical presentations, demonstrations, and architecture discussions.
• Communication - verbal and written skills with business and technical audiences.
• Strategic Thinking - align technology solutions with customer outcomes and long-term strategy.
• Technical Expertise - SME in at least two areas: Mobile Networking, Fixed Wireless Access, Collaboration platforms, IoT, Security, SD-WAN/Edge.
• Collaboration - work with sales, product, engineering, and partners in a fast-paced environment.

Responsibilities

• Partner with Account Executives to support Mid-Market customers with 300-999 employees through technical consultation, solution design, and customer engagement throughout the sales cycle.
• Lead technical discovery with business and IT stakeholders to understand operational challenges, technology environments, and strategic goals.
• Design and position end-to-end solutions leveraging T-Mobile's portfolio, including Business Internet, mobile connectivity, IoT, collaboration platforms such as Microsoft 365 and Dialpad, and security solutions.
• Deliver technical presentations, solution demonstrations, and architecture discussions that align technology capabilities to customer business outcomes.
• Support the sales cycle by validating technical requirements, responding to technical questions, and ensuring solution alignment during opportunity progression.
• Collaborate with internal teams, including product, engineering, implementation, and partners, to develop customer-specific solutions.
• Maintain expertise across T-Mobile's solution portfolio, wireless technologies, and industry trends impacting Mid-Market businesses.
• Contribute to team knowledge sharing and enablement initiatives that improve technical selling effectiveness across the organization.
• Support additional initiatives and projects as assigned by leadership.

Skills

Technical Consulting

Solution Architecture

Technical Presentations

Communication

Strategic Thinking

Technical Expertise

Collaboration

Education

Bachelor's Degree

Job description

Job Overview

The Sr. Solutions Engineer - Mid-Market Solutions Engineering is a solution sales-focused role that partners with Business Sales to drive revenue by applying technical expertise to customer opportunities. This role works closely with Account Executives to support the sales process, uncover customer business challenges, and position integrated technology solutions that align with customer business objectives. This position focuses on Mid-Market organizations with 300-999 employees, supporting companies that require scalable technology solutions to enable distributed workforces, operational efficiency, and secure connectivity across multiple locations. Sr. Solutions Engineers engage directly with business decision makers and technical stakeholders to translate customer needs into outcome-driven solutions using T-Mobile's portfolio, including connectivity, collaboration, IoT, security, and managed services. Success in this role is measured by the ability to accelerate sales opportunities, influence technical decision makers, and position T-Mobile as a strategic technology partner for mid-market customers.

Job Responsibilities

• * Partner with Account Executives to support Mid-Market customers with 300-999 employees through technical consultation, solution design, and customer engagement throughout the sales cycle




• * Lead technical discovery with business and IT stakeholders to understand operational challenges, technology environments, and strategic goals




• * Design and position end-to-end solutions leveraging T-Mobile's portfolio, including Business Internet, mobile connectivity, IoT, collaboration platforms such as Microsoft 365 and Dialpad, and security solutions




• * Deliver technical presentations, solution demonstrations, and architecture discussions that align technology capabilities to customer business outcomes




• * Support the sales cycle by validating technical requirements, responding to technical questions, and ensuring solution alignment during opportunity progression




• * Collaborate with internal teams, including product, engineering, implementation, and partners, to develop customer-specific solutions




• * Maintain expertise across T-Mobile's solution portfolio, wireless technologies, and industry trends impacting Mid-Market businesses




• * Contribute to team knowledge sharing and enablement initiatives that improve technical selling effectiveness across the organization




• * Support additional initiatives and projects as assigned by leadership

Education and Work Experience

• Bachelor's Degree and 7 years of related work experience
  OR a combination of education and experience deemed equivalent
  (Required)


• 7-10 years Experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment. (Preferred)


• Experience supporting Strategic or Federal Accounts (Preferred)

Knowledge, Skills and Abilities

• * Technical Consulting - Ability to translate business challenges into scalable technical solutions across connectivity, cloud collaboration, and enterprise technologies Required




• * Solution Architecture - Experience designing integrated solutions involving networking, mobility, collaboration, IoT, or edge technologies Required




• * Technical Presentations - Ability to develop and deliver impactful technical presentations, demonstrations, and architecture discussions Required




• * Communication - Excellent verbal and written communication skills with the ability to engage both business and technical audiences Required




• * Strategic Thinking - Ability to align technology solutions with customer business outcomes and long-term strategy Required




• * Technical Expertise - Subject matter expertise in at least two of the following areas: Mobile Networking, Fixed Wireless Access, Collaboration Platforms such as Microsoft 365 or UCaaS, IoT / Telematics, Security, and SD-WAN / Edge Networking Required




• * Collaboration - Ability to work effectively with sales, product, engineering, and partner teams in a fast-paced environment Required

• At least 18 years of age


• Legally authorized to work in the United States

Travel

Travel Required (Yes/No): Yes

DOT Regulated

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Total Target Cash Pay Range: $140,600 - $253,700, inclusive of target incentivesBase Pay Range: $98,420 - $177,590The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here.

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [e-mail] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.