Sr Software Engineer, Producer Lifecycle Management

Travelers Companies, Inc.; Hartford (CT); On-site; USD 143,000 - 236,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement plan

Paid Time Off (PTO)

Wellness Program

Volunteer Encouragement

Job summary

Travelers is seeking a Senior Software Engineer to lead the design and engineering of our producer management platform. You will drive AI integration, data quality, and onboarding workflows while modernizing legacy systems toward cloud-native services on AWS.

You will mentor engineers, collaborate with product owners and business stakeholders, and influence technical direction across teams. A strong foundation in distributed systems and API design is essential.

Qualifications

• Bachelor’s degree in computer science or related STEM field, or equivalent experience.
• 6+ years of software engineering experience.

Responsibilities

• Lead design and engineering for the producer management platform, including data, licensing, appointments, and onboarding.
• Build AI capabilities into the platform and drive adoption across teams.
• Modernize legacy systems toward cloud-native services and APIs with event-driven architecture.
• Define engineering standards, improve test automation, and ensure secure development practices.
• Mentor engineers and lead technical direction across teams.

Skills

Distributed systems engineering

Cloud-native architecture on AWS

API design & integration

Event-driven architecture

Data design

Leadership without direct authority

Education

Bachelor’s degree in computer science or related STEM

Tools

IMS/DB2/COBOL

Job description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$142,900.00 - $235,800.00

Target Openings

1

What Is the Opportunity?

Travelers is seeking a Senior Software Engineer to join our team as we grow and transform our technology landscape. In this role, you will lead the design and engineering of our producer management platform, integrate AI-driven capabilities into the platform, and help shape how the broader team adopts and applies AI in its day-to-day work.

What Will You Do?

You’ll own the engineering and evolution of Travelers' producer management platform — and help bring AI into both the product and the team.

Platform Design & Engineering

• Lead design and engineering for the producer management platform, covering producer data, licensing, appointments, and onboarding.
• Partner with cross-functional teams to translate business needs into clear designs and priorities.
• Own producer data quality and integrations, including identity matching and reconciliation across consuming systems.

AI Capabilities

• Build AI and agentic AI capabilities into the platform, including assistants and workflow automation.
• Deploy AI features to production on AWS with retrieval, orchestration, evaluation, and guardrails — ensuring accurate, reliable results.
• Extend AI assistants toward real-time data and automation of agency operations workflows.

AI in How We Build

• Apply AI and agentic AI tools across design, coding, testing, and operations.
• Champion team adoption of AI tools — share what works, and what doesn't.

Modernization

• Drive modernization of legacy systems toward cloud-native services, APIs, and event-driven architecture.
• Work alongside the mainframe producer system (IMS/DB2/COBOL) to design interfaces and data flows that connect it to modern services.
• Sequence changes to keep downstream consumers of producer data running throughout.

Standards & Quality

• Define engineering standards through design reviews, testing, and secure development practices.
• Strengthen test automation and release processes.

Leadership & Collaboration

• Serve as the day-to-day technical lead: drive design decisions, review technical work, and lead deep dives into data, integration, and production issues.
• Influence direction across teams without direct authority — lead through expertise and trust.
• Partner with the Product Owner, Scrum Master, and business stakeholders on priorities and delivery.
• Translate technical status and risk into clear, accessible language for non-technical audiences.
• Mentor engineers and invest in growing the team.

What Will Our Ideal Candidate Have?

The strongest candidates will bring hands-on experience building AI applications and modernizing systems of record that many other systems depend on.

Core Engineering

• Distributed systems engineering in .NET, Java, or Node
• Cloud-native architecture on AWS
• API, integration, event-driven, and data design

AI Development

• Daily use of AI tools as part of engineering practice
• Experience building AI applications, including retrieval, orchestration, evaluation, and guardrails

Modernization & Systems

• Proven experience modernizing a system of record with many downstream consumers
• Familiarity working alongside mainframe systems, including IMS, DB2, and COBOL

Leadership & Collaboration

• Demonstrated ability to lead technical direction across teams without direct authority
• Effective collaborator with product owners, business partners, vendors, and engineering teams

Domain Knowledge

• Experience in insurance distribution or producer licensing — including how producers are licensed, appointed, and onboarded

What is a Must Have?

• Bachelor’s degree in computer science, related STEM field, or its equivalent in education and/or work experience.
• 6 additional years of software engineering experience.

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

• Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
• In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.