Sr Software Engineer

Zuora Community; Foster City (CA); Hybrid; USD 165,000 - 227,000; Full time

Benefits offered by this job

Competitive compensation with variable

Medical, dental, vision insurance

Generous paid time off and holidays

Parental leave

Job summary

Zuora is hiring for a senior software engineering role on the Milo onboarding team in Foster City, CA. This hybrid position focuses on backend API development and AI-driven onboarding workflows for our SaaS platform.

You will design scalable services, collaborate across teams, and implement data pipelines to improve performance and developer experience in a modern subscription business.

Qualifications

• Bachelor’s or Master’s degree in Computer Science or a related field.
• 6–10 years of hands-on product development experience in SaaS/B2B software.
• Hands-on experience with AI agents and complex workflows integration.
• Strong backend API development or full‑stack engineering skills.
• Knowledge of data structures, algorithms and OOD, plus modern frameworks and testing.

Responsibilities

• Design scalable onboarding features powering Zuora’s onboarding platform.
• Collaborate cross-functionally with senior engineers and architects.
• Deliver robust APIs, background services and data pipelines.
• Contribute to system designs to improve performance and reliability.
• Address complex onboarding challenges with intelligent agents.

Skills

Backend API development

Full-stack engineering

AI agents

Data Structures

Algorithms

Object-Oriented Design

Modern frameworks

Testing

Documentation

IDE usage

Education

Bachelor’s or Master’s degree in Computer Science or related field

Tools

Python

Java

Langchain/Strands

Postgres/MySQL

Spring

REST API

Microservices

Kafka

NodeJS

LLM Frameworks

AI/Agent Tooling

AWS

Kubernetes

Job description

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

Foster City, CA, United States

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About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

• Build for scale: Design and implement scalable, flexible features that power Zuora’s next-generation onboarding platform.
• Collaborate cross-functionally: Partner with senior engineers and architects to deliver a high-impact product roadmap.
• Deliver quality and performance: Develop robust APIs, background services, and data pipelines that are both efficient and developer-friendly.
• Innovate continuously: Contribute to system designs and technical discussions that improve performance, reliability, and developer experience.
• Solve complex onboarding challenges: Build intelligent agents to streamline and resolve complex customer onboarding workflows.

Location & Work Arrangements

This role is based in our Foster City, CA office and follows a hybrid work model. Team members are expected to work onsite three days per week to foster collaboration, innovation, and team connectivity.

This is not a fully remote position.

About You

• Bachelor’s or Master’s degree in Computer Science or a related field.
• 6 – 10 years of hands‑on product development experience, ideally within SaaS or B2B software environments.
• Hands‑on experience or deep understanding of building AI agents and integrating complex business workflows into agentic architectures.
• Strong skills in backend API development or full‑stack engineering.
• Solid understanding of Data Structures, Algorithms, and Object‑Oriented Design.
• Experience applying low‑level design principles in real‑world projects.
• Familiarity with modern frameworks, IDEs, testing, and documentation best practices.

About The Team

At Zuora, the Milo team solves the Zuora onboarding problem by building agentic solutions to address complex implementation challenges—ranging from understanding user requirements to configurations, data migration, integration, testing, and more. We build and scale the systems that drive innovation across Zuora AI and Zuora Milo — empowering global enterprises to deliver seamless, accurate, and dynamic billing experiences to their customers.

As a key member of this team, you’ll design and develop highly distributed, performant, and reliable systems that form the foundation of Zuora’s onboarding capabilities. You’ll build intelligent agentic capabilities and implementation partners that accelerate customer time‑to‑value and transform quote‑to‑cash workflows, working closely with architects, product managers, and engineers across multiple teams to tackle complex data and infrastructure challenges.

Tech Stack: Python, Java, Langchain/Strands, Postgres/MySQL, Spring, REST API, Microservices, Kafka, NodeJS, LLM Frameworks, AI/Agent Tooling, AWS, Kubernetes

Benefits

• Competitive compensation, variable bonus and performance‑based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company‑wide year‑end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support
• Benefits may vary by location; details will be shared during the interview process

ZEOLife at Zuora

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.

At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to [e-mail] (or local equivalent, where applicable).

The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.

Base Pay Details

$164,800—$226,600 USD