Sr. Site Reliability Engineer - Paze

Early Warning Services LLC; Scottsdale (AZ); Hybrid; USD 106,000 - 130,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement plan

Flexible paid time off

Paid parental leave

Job summary

Early Warning Services LLC is seeking a skilled individual to manage the next generation of application infrastructure in Scottsdale, Arizona. This role involves implementing best practices in automation, reliability, and scalability while collaborating with product and business teams.

Applicants should have a Bachelor’s degree and at least 3 years of experience in a technical environment. Compensation ranges between $106,000 and $130,000 based on location. The position includes a flexible hybrid work model and a robust benefits package.

Qualifications

• 3+ years of experience managing large complex projects in a technical environment.
• Experience in effective incident and problem management.
• Proven work experience in a medium to large scale enterprise.

Responsibilities

• Implement software to improve performance and reliability while complying with security standards.
• Build automation and tooling around application management.
• Participate in a 24/7 on-call rotation.

Skills

Scripting languages

Incident management

Linux systems administration

Git

Security and encryption protocols

Education

Bachelor’s Degree in Business, Computer Science, or related field

Tools

AWS

Docker

Kubernetes

Job description

About the Role

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. Positions located in Scottsdale, San Francisco, Chicago, or NewYork follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

To create and maintain the next generation of application infrastructure and be responsible for reliability, automation, and scalability using the latest best practices.

Essential Functions

• Implement software and tools to improve the performance, availability, scalability, and latency, while delivering end products to customers with the highest efficiency and meeting all security standards.
• Build automation and tooling around application management, such as deployments, configuration changes, and disaster recovery scenarios.
• Implement and evangelize observability and monitoring systems to proactively detect problems and identify causes.
• Evaluate capacity of the application on a continuous basis to provide statistics to the Product/Business teams and recommend an efficient path to scale for future needs.
• Identify performance bottlenecks and work with cross‑functional teams to troubleshoot and resolve issues.
• Implement standards across multiple disciplines, systems and practices to improve overall application delivery.
• Work directly with application development teams to provide feedback and technical requirements to the software development lifecycle, implementing best‑practice microservice design patterns and other modern software development approaches.
• Serve as a technical liaison for the application and provide documents and runbooks to Level1 and Level2 teams.
• Participate in a 24/7 on‑call rotation.
• Champion excellent processes; take the initiative in developing repeatable patterns and standard, reusable work across teams.
• Support the company's commitment to protect the integrity and confidentiality of systems and data.

Minimum Qualifications

• Bachelor’s Degree in Business, Computer Science, or related field, or equivalent experience.
• 3+ years of related experience managing large complex projects in a technical or software development environment, inclusive of post‑graduate education.
• Demonstrated experience in effective incident and problem management.
• Proven related work experience in a medium to large scale enterprise.
• Strong understanding of scripting languages.
• Hands‑on experience implementing and using modern observability solutions.
• Linux systems administration.
• Good knowledge of Git.
• Experience with security and encryption protocols.
• Strong communication skills and ability to facilitate collaboration across functional borders.
• High level of customer responsiveness and attention to detail.
• Background and drug screen.

Preferred Qualifications

• Programming skills in Java, Ruby, Python, JavaScript, or Go.
• Hands‑on experience supporting applications in a 24/7 customer‑facing production environment.
• Strong knowledge of CI/CD workflows.
• Strong understanding and hands‑on experience with TCP/UDP/IP protocols.
• Working knowledge of AWS, Docker, Kubernetes, Swarm.

Physical Requirements

Work is primarily sedentary and requires extensive use of a computer and sitting for periods of approximately four hours. Occasional standing, walking, kneeling, reaching, and lifting 10 pounds are required. Visual acuity and dexterity to use computer equipment are necessary.

Compensation

Base pay ranges: Phoenix, AZ/Chicago, IL – $106,000–$130,000; SanFrancisco, CA – $128,000–$156,000. Candidates are eligible for a discretionary incentive plan and benefits.

Benefits

• Healthcare coverage – competitive medical (PPO/HDHP), dental, and vision plans with HSA/FSA options.
• 401(k) retirement plan – 100% company safe harbor match on the first 6% deferral.
• Paid time off – flexible PTO for exempt employees, generous PTO for non‑exempt employees, 11 paid company holidays, and a paid volunteer day.
• 12 weeks paid parental leave and Maven Family Planning support.

EEO Statement

Early Warning Services, LLC considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and affirms policy and practice to support and promote equal employment opportunity and affirmative action in accordance with all applicable federal, state, and municipal laws. The company prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of employees.