Sr Site Reliability Engineer

Renaissancelearning Nam; United States; On-site; USD 109,500 - 150,550; Full time

Benefits offered by this job

World Class Health Benefits

401(k) with company match

Paid Vacation and Sick Time Off

Parental Leave

Tuition Reimbursement

Life & Disability Insurance

Job summary

Renaissancelearning Nam is seeking an experienced Sr Site Reliability Engineer for its Engineering Enablement group. This role is essential for enhancing application and infrastructure availability while ensuring reliability, observability, and security. Candidates should have over 5 years of SRE experience and a solid background in managing cloud environments, specifically AWS EKS.

The ideal candidate will also contribute to CI/CD pipelines and infrastructure-as-code efforts using Terraform. A collaborative mindset and the ability to work across teams are essential for success.

Qualifications

• 5+ years of experience focused on SRE.
• Experience managing & monitoring containerized cloud environments in production.
• Hands-on experience in any of the programming or scripting languages.

Responsibilities

• Improve observability, reliability, resiliency, and auditability of systems.
• Contribute to infrastructure-as-code using Terraform & CloudFormation.
• Support CI/CD pipelines for high-quality software releases.

Skills

Site Reliability Engineering

AWS EKS

Terraform

CI/CD

Agile Environment

Programming Languages (e.g., .NET, Java, Python, JavaScript)

Education

BS in Information Systems or Computer Science

Tools

Docker

Ansible

GitLab

GitHub

NewRelic

Datadog

Grafana

CloudWatch

PagerDuty

Job description

Job Description

Renaissance is looking for an experienced Sr Site Reliability Engineer to be part of the Engineering Enablement group’s Site Reliability Team focusing on Application and Infrastructure Availability, Reliability, Observability & Security.

We are at the crossroads of evolving our current team and looking for someone who has been involved in the SRE implementation journey at other companies. We want a person who influences our SRE philosophy and practices, is a problem‑solver, self‑motivated, communicates well, and values teamwork. The role involves applying technical expertise to build and scale our highly available distributed SaaS platform used by millions of K‑12 students worldwide.

Responsibilities

• Work with engineering, security & governance teams to improve observability, reliability, resiliency, auditability of our systems and minimize/prevent downtime.
• Contribute to infrastructure-as-code using Terraform & CloudFormation.
• Support CI/CD pipelines which ensure the prompt release of high‑quality software.
• Collaborate with cross‑functional teams to resolve infrastructure issues.
• Perform Disaster Recovery exercises on our products.
• Explore and integrate AI tooling into the SRE workflows.
• Be part of an on‑call rotation and support off‑hour incidents & deployments.
• Demonstrate strong skills in giving constructive feedback through coaching even without direct reports.

Requirements

• 5+ years of experience focused on SRE.
• Experience managing & monitoring containerized cloud environments in production, preferably AWS EKS.
• Experience with IaC, configuration management and orchestration tools like Terraform/Docker/Ansible.
• Hands‑on experience in any of the programming or scripting languages such as .NET, Java, Python, or JavaScript.
• On‑call experience and willingness to be on call during non‑work hours and weekends.
• Experience working in an agile environment.

Bonus Points For

• BS in Information Systems or Computer Science, or related field experience.
• Managing Kubernetes clusters, EKS at scale using Helm.
• Setting up GitLab & GitHub pipelines & workflows.
• Experience setting up monitoring, logging, alerting & observability in tools such as NewRelic, Datadog, Grafana, CloudWatch, PagerDuty.
• Experience with Teleport, HashiCorp Boundary, RedShift, OpenSearch/ZeroETL.
• Experience running Disaster Recovery exercises.
• Implementing service‑level objectives, SLIs, SLAs & error budgets.
• Experience using ClaudeCode, agentic coding, agentic SDLC, enabling/rolling‑out agentic DX.

Benefits for eligible US employees include:

• World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth.
• Health Savings and Flexible Spending Accounts.
• 401(k) and Roth 401(k) with company match.
• Paid Vacation and Sick Time Off.
• 12 Paid Holidays.
• Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program.
• Tuition Reimbursement.
• Life & Disability Insurance.
• Well‑being and Employee Assistance Programs.

All your information will be kept confidential according to EEO guidelines.

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

For California Residents, please see our Privacy Notice for California Job Candidates.

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.

Employment Authorization: Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

For more information about Renaissance, visit https://www.renaissance.com

Salary Range: $109,500 — $150,550 USD