Sr. Site Leader

The TRIGO Group; Cleveland (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

The TRIGO Group is seeking a Sr. Site Leader for our Cleveland, OH operations. You will oversee a site or a team of Site Leaders, ensure delivery of quality services, and lead personnel to achieve mission objectives.

Responsibilities include client relationship management, setting up and supervising missions, staffing inspectors, auditing processes, and ensuring compliance with safety and quality standards. A High School Diploma and 1+ year supervisory/quality experience are required.

Qualifications

• 1+ year in a supervisory role
• 1+ year in a quality-related position
• High School Diploma or Equivalent
• Proficiency in English

Responsibilities

• Establishing and maintaining relationships with customers and site personnel
• Set up and supervise missions
• Staffing of missions
• Training and validate inspectors
• Coordinate changes in missions
• Conduct audits to verify quality and compliance

Skills

Proficiency in English

Leadership & supervision

Team collaboration

Problem solving

Education

High School Diploma or Equivalent

Tools

MS Office (Excel, Outlook)

Job description

TRIGO Global Quality Solutions is seeking a to fill a Sr. Site Leader Position in Cleveland, OH.

Overall Purpose of a Sr. Site Leader

• Responsible for management of a site or management of a team of Site Leaders


• Ensure Quality services and support for all missions assigned to their site(s)


• Provide leadership and guidance to personnel fulfilling missions


• Support and maintain a positive and productive atmosphere at sites


• Ensure all company and customer guidelines are being upheld

Reports to

Site Manager / Site Supervisor

Responsibilities

Client relationship & Business development

• Establishing and maintaining relationships with customers and site personnel


• Daily communications with various stakeholders at the site level

Operations

• Set up and supervise missions


• Staffing of missions


• Training and validate inspectors


• Coordinate changes in missions


• Isolate, tag and verify nonconforming material


• Conduct ongoing audits of effectiveness of work being performed


• Perform visual, mechanical, and functional verifications to ensure compliance to quality standards and specifications


• Make independent judgments for subjective scenarios.


• Work as an inspector when required


• Demonstrates commitment to reduce the risk of workplace accidents


• Must comply with local and company Health & Safety legislation, laws, and policies

Organization & management

• Ensures all site personnel receive corporate communications


• Partner with Human Resources for performance and attendance issue resolution


• Act as a liaison between Site Manager and inspectors


• Ensure all inspector time is entered, monitored and approved


• Create and maintain a 5S working environment

Technical

• Update daily system entries in company and customer portals


• Create and maintain customer and company reports


• Utilize company web portals to record required audits and documentation


• Troubleshoot and problem solve with the supplier and customer for issues pertaining to process flow, new criteria, spikes/spills


• Create electronic work instructions and have the ability to navigate company and customer websites and portals

Other

• Any other duties as assigned

Knowledge, skills, abilities

Hard Skills

• Proficiency in English


• Computer skills Microsoft Office (basic Microsoft Excel proficiency) and Outlook


• Proficient in the use of various gauges and measuring devices


• Ability to lift / move 50 lbs.

Values and Attitude

Global team spirit

• Team player


• Caring for people


• Open-minded

Excellence

• Reactive


• Resilient to pressure


• Rigorous

Customer focus

• Client oriented


• Reliable & trustworthy


• Flexible

Initiative

• Autonomous


• Innovative


• Daring

Work experience

• 1+ years of work experience in a supervisory role


• 1+ year in Quality related position

Education background

• High School Diploma or Equivalent

About TRIGO Global Quality Solutions

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.

TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.