Sr. ServiceNow Developer

TechWize; New York (NY); On-site; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a Sr. ServiceNow Developer to join their dynamic team. In this role, you will leverage your extensive experience in IT Service Management to develop innovative solutions on the ServiceNow platform. You'll work closely with industry experts, tackling complex challenges and contributing to a roadmap that aligns with long-term IT goals. This is a fantastic opportunity for tech enthusiasts who thrive in collaborative environments and are eager to push the boundaries of IT. Join a vibrant team that values continuous learning and professional growth, and embark on an exciting journey to shape the future of IT.

Qualifications

• 8+ years in IT Service Management with a focus on ServiceNow.
• Experience in developing and managing ServiceNow applications.
• Strong understanding of ServiceNow modules and CSDM.

Responsibilities

• Develop and document custom solutions and integrations for ServiceNow.
• Manage CMDB health and contribute to ServiceNow roadmap.
• Collaborate with team members to ensure project success.

Skills

ServiceNow Development

Software Development

Problem Solving

Communication Skills

Agile Methodologies

Security Awareness

Education

Bachelor’s degree in Computer Science

Tools

ServiceNow

CMDB

Service Portal

ITIL

Job description

Job Title: Sr. ServiceNow Developer

Location: 501, Fifth Avenue, Suite 805 New York, NY 10017

Minimum Qualifications

● Bachelor’s degree in computer science or equivalent experience, typically 8+ years of IT Service Management / ServiceNow experience

● At least five years of software development and three years of ServiceNow application development

● Good understanding of the ServiceNow Common Service Data Model (CSDM)

● Solid experience working with CMDB and Software and Hardware Asset Management modules in ServiceNow.

● ServiceNow Certified Application Developer certification

● Self-motivated and creative

● At least 2 years of experience implementing a specific ServiceNow module such as CMDB, HR, Service Portal, Hardware Asset Management, Software Asset Management etc.

● Experience with ServiceNow version control and update sets

● Experience with ServiceNow upgrades and skipped update remediation.

● Previous experience mentoring others and conducting peer reviews

● Strong problem solving abilities and communication skills

● Experience with SDLC methodologies like Agile, Kanban, Scrum, Scaled Agile.

● Security minded and strong working knowledge of vulnerabilities

Bonus Points:

● Certified Implementation Specialist certification in one of the OOTB ServiceNow modules (ITSM, ITBM, ITOM, etc.)

● ITIL V3 / V4 Foundation or above

Responsibilities

What You’ll Do:

● Develop, test, and document working custom development, integrations, and data migrations for ServiceNow features, applications and projects.

● Translate business requirements into well-architected solutions that best leverage the ServiceNow platform.

● Manage CMDB health, integrations, Discovery, and Service Mapping.

● Design and develop a workflow framework that can be applied to many workflows and continuously seek new opportunities to improve our current manual processes.

● Participate in code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used.

● Execute test plans to ensure a quality solution is delivered.

● Communicate with team members and stakeholders to ensure effective collaboration throughout all phases of development, testing and deployment.

● Provide detailed estimates and work breakdown structure for assigned tasks.

● Handle Incidents per published SLAs, ensuring system stability by maintaining required maintenance tasks, and address any system issues impacting SLAs or platform health.

● Contribute to a ServiceNow roadmap that plans out investments in system maintenance, upgrade schedule, system improvements and additions to the ServiceNow ecosystem that aligns with the longer-term goals and objectives of IT and its customers.

● Maintain a flexible and proactive work environment.

Shift Time

10:00 am to 07:00 pm

Join the TechWize Team and shape the future of IT! Are you a passionate tech enthusiast looking to push the boundaries of IT? Do you thrive in a collaborative environment, solving complex problems with cutting-edge solutions? If you answered yes, then TechWize is the place for you! We're seeking talented individuals to join our dynamic team and shape the future of IT.

At TechWize, you'll have the opportunity to work alongside industry experts on challenging projects, using the latest technologies to deliver innovative solutions for our clients. We offer a fast-paced environment that fosters continuous learning and professional growth.

Apply now and embark on an exciting journey with TechWize! We look forward to hearing from you.