Sr SA Manager, ISV, Tech-US-SA-ISV (AWS)

Amazon Inc.; San Francisco (CA); On-site; USD 231,000 - 313,000; Full time

Job summary

Amazon Web Services, Inc. is seeking an experienced Solutions Architect Leader to grow and lead a team of Solutions Architects supporting our ISV customers in San Francisco.

You will partner with sales to drive business outcomes, develop relationships with technical executives, and guide customers in cloud architecture best practices. You will hire and coach architects, foster knowledge sharing, and influence product teams to invent new cloud solutions, while modeling AWS leadership principles

Qualifications

• 5+ years of management of technical, enterprise customer facing resources or equivalent experience
• 5+ years of infrastructure architecture, database architecture and networking experience
• Bachelor's degree
• Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.

Responsibilities

• Hire, on-board, train, and develop new Solutions Architects
• Coach Solutions Architects to transfer deep technical knowledge with ISV customers
• Lead in building, migrating and modernizing applications on AWS
• Educate customers on AWS value proposition and engage in deep architectural discussions
• Capture and share best-practice knowledge within the AWS Solutions Architect community
• Act as a technical liaison between customers, service teams and support
• Ensure your team delivers software solutions on AWS leading to business outcomes
• Partner with supporting specialist and service teams to develop solutions
• Develop relationships with customers' key technical executives and decision makers
• Contribute to ideation discussions with customers about AWS capabilities
• Coach your team to share learnings through writing and speaking engagements
• Produce high-quality documents proposing new processes or inventions
• Become an expert in AWS leadership principles and coach others to be role models

Skills

Management experience

Infrastructure architecture

Networking experience

Cloud experience

Education

Bachelor's degree

Job description

Job ID: 10535935 | Amazon Web Services, Inc.

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

The Amazon Web Services (AWS) sales organization is looking for an experienced Solutions Architect Leader to grow and lead a team of Solutions Architects who support our largest Independent Software Vendors (ISVs) customers. In this role you and your team will partner with sellers as part of an account team, to drive business outcomes for your customers. You will lead, motivate, and coach your team in developing relationships with technical executives, guide customers in using architecture best practices, partner with product teams to invent new solutions on behalf of your customers, develop internal processes. You will also coach your team in scaling their learnings through internal and external publications and speaking engagements.

Key Job Responsibilities

• Hire, on-board, train, and develop new Solutions Architects
• Coach Solutions Architects in the skills needed to work with ISV customers to transfer deep technical knowledge
• As a key member of the solutions architecture team, ensure success in building, migrating and modernizing applications, software and services on AWS
• Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
• Capture and share best-practice knowledge amongst the AWS Solutions Architect community
• Act as a technical liaison between customers, Service Teams and Support
• Ensure you and you team delivers software solutions on AWS that lead to business outcomes, including migrations to AWS and global expansion of existing customer services.
• Partner and coach your team to partner with supporting specialist and service teams in developing solutions.
• Hire, on-board, train, and develop new Solutions Architects including Principal Solutions Architects.
• Develop relationships with your customers’ key technical executives and decision makers.
• Contribute to ideation discussions with your customers, making them aware of the AWS service capabilities.
• Coach your team to share their learning internally and externally both written and through speaking engagements.
• Leverage your strong writing skills to produce high quality documents that propose new processes or inventions.
• Become an expert in AWS leadership principles and coach your team to become role models.

A day in the life

Speed is of essence at AWS. You'll will lead your team prioritizing and quickly acting on customer initiatives, leveraging all applicable programs, resources, and teams. You will stay on top of new AWS services. Finally, you'll set time aside for strategic thinking and writing.

About the team

Work/Life Balance

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life both in and outside of work.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.

Inclusive and Diverse Culture

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Basic Qualifications

• 5+ years of management of technical, enterprise customer facing resources or equivalent experience
• 5+ years of infrastructure architecture, database architecture and networking experience
• Bachelor's degree
• Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.

Preferred Qualifications

• Experience architecting, migrating, transforming or modernizing customer requirements to the cloud

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgement, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Francisco - 231,200.00 - 312,800.00 USD annually

USA, NY, New York - 221,100.00 - 299,200.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.