Sr SA Manager, ISV, Tech-US-SA-ISV

Relha LLC; Seattle (WA); On-site; USD 201,000 - 272,000; Full time

Job summary

Amazon Web Services (AWS) is seeking an experienced Solutions Architect Leader to grow and guide a team serving large ISV customers. You will mentor architects, drive cloud adoption strategies, and partner with product teams to invent scalable solutions for customers.

You will cultivate relationships with technical executives, lead architectural discussions, and publish learnings to improve practices across the organization. Day 1 mindset encouraged.

Qualifications

• 5+ years of management of technical, enterprise customer facing resources or equivalent experience.
• 5+ years of infrastructure architecture, database architecture and networking experience.
• Experience architecting/operating solutions on cloud platforms (AWS, Azure, GCP, etc.).

Responsibilities

• Hire, on-board, train, and develop new Solutions Architects.
• Coach architects to transfer deep technical knowledge to ISV customers.
• Lead the team in building, migrating and modernizing applications on AWS.
• Educate customers on AWS value and participate in architectural discussions.
• Capture and share best-practice knowledge within the AWS community.
• Partner with service teams to deliver cloud-based solutions and migrations.

Skills

Leadership

Mentoring

Cloud architecture

Strategic communication

Team coaching

Tools

AWS

Job description

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

The Amazon Web Services (AWS) sales organization is looking for an experienced Solutions Architect Leader to grow and lead a team of Solutions Architects who support our largest Independent Software Vendors (ISVs) customers. In this role you and your team will partner with sellers as part of an account team, to drive business outcomes for your customers. You will lead, motivate, and coach your team in developing relationships with technical executives, guide customers in using architecture best practices, partner with product teams to invent new solutions on behalf of your customers, develop internal processes. You will also coach your team in scaling their learnings through internal and external publications and speaking engagements.

Your customers consist of the largest public and fastest growing software companies who provide solutions for enterprises, processing billions of transactions per day. Come join AWS in inventing the future of cloud computing in partnership with some of the most technologically advanced companies (ISVs). It is still Day 1 for us, and we are looking for curious people to be part of our diverse teams of thinkers and doers.

Key job responsibilities

• Hire, on-board, train, and develop new Solutions Architects
• Coach Solutions Architects in the skills needed to work with ISV customers to transfer deep technical knowledge
• As a key member of the solutions architecture team, ensure success in building, migrating and modernizing applications, software and services on AWS
• Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
• Capture and share best-practice knowledge amongst the AWS Solutions Architect community
• Act as a technical liaison between customers, Service Teams and Support
• Ensure you and your team delivers software solutions on AWS that lead to business outcomes, including migrations to AWS and global expansion of existing customer services.
• Partner and coach your team to partner with supporting specialist and service teams in developing solutions.
• Hire, on-board, train, and develop new Solutions Architects including Principal Solutions Architects.
• Develop relationships with your customers’ key technical executives and decision makers.
• Contribute to ideation discussions with your customers, making them aware of the AWS service capabilities.
• Coach your team to share their learning internally and externally both written and through speaking engagements.
• Leverage your strong writing skills to produce high quality documents that propose new processes or inventions.
• Become an expert in AWS leadership principles and coach your team to become role models.

A day in the life

Speed is of essence at AWS. You'll will lead your team prioritizing and quickly acting on customer initiatives, leveraging all applicable programs, resources, and teams. You will stay on top of new AWS services. Finally, you'll set time aside for strategic thinking and writing.

About the team

Work/Life Balance

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.

Inclusive and Diverse Culture

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Basic Qualifications

• 5+ years of management of technical, enterprise customer facing resources or equivalent experience
• 5+ years of infrastructure architecture, database architecture and networking experience
• Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.

Preferred Qualifications

• Experience architecting, migrating, transforming or modernizing customer requirements to the cloud

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Francisco - 231,200.00 - 312,800.00 USD annually

USA, NY, New York - 221,100.00 - 299,200.00 USD annually

USA, TX, Dallas - 201,000.00 - 272,000.00 USD annually

USA, WA, Seattle - 201,000.00 - 272,000.00 USD annually