Sr. Resident Engineer

Socket.dev; Kentucky; On-site; USD 111,000 - 211,000; Full time

Job summary

Hewlett Packard Enterprise is seeking a Sr. Resident Engineer for the Remote/Teleworker role within the Advanced Services team.

You will be the primary technical contact for a single customer, focusing on break/fix, deep diagnostics, and advising on Junos configurations and network design. The role requires expert routing and switching knowledge, experience with MPLS/IS-IS/BGP/VPN, Junos and EVO, and automation in Python/Bash.

Qualifications

• Bachelor's or Master's degree in Electrical or related Engineering, Computer Science, or equivalent.
• 10 years of experience.
• Fluent in English; strong communication skills.

Responsibilities

• Serve as HPE product SME in networking, providing assistance in design, troubleshooting, hardware and software testing, documentation, best practices, and automation.
• Manages and expands relationships with internal and outsourced development partners on engineering design and development.
• Reviews and evaluates designs and project activities for compliance with technology and development guidelines and standards; provides tangible feedback to improve product quality.
• Provides domain‑specific expertise and overall engineering leadership and perspective to cross‑organization projects, programs, and activities
• Drives innovation and integration of new technologies into projects and activities in the engineering design organization.
• Provides guidance and mentoring to less‑experienced staff members.

Skills

Tier 1 ISP routing

Routing & switching

Network architecture

Python scripting

English communication

Education

Bachelor's or Master's in Electrical Engineering or Computer Science

Tools

Junos OS

Automation scripting

Job description

Sr. Resident Engineer

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.This culture thrives onfinding new and better ways to accelerate what’s next.We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE.

Job Description

The Resident Engineer reports into the Client Management division of HPE Networks as part of the Advanced Services (AS) team, typically dedicated to a single customer. Resident Engineers are expected to be fluent not only in Juniper Networks technology and general networking, but also in the specific customer deployments and use cases they support.

Resident Engineers serve as the primary technical support contact for customers who purchase Advanced Services and work directly with the customer on a daily basis. They are entrusted with access to customer production equipment in order to perform their duties. In this position, the primary role is focused on “break/fix” activities, where the engineer’s mastery of in‑depth diagnostics enables rapid restoration of network assets and helps prevent future issues. Additional tasks involve providing consultation on best practices in Junos configurations and network design.

There is an expectation of up to10% travel to visit other customer sites.

Key Responsibilities

• Serve as the HPE product subject matter expert in networking technologies, providing assistance to the customer in areas such as network design, troubleshooting, hardware and software testing, documentation, best practices, and automation.

• Manages and expands relationships with internal and outsourced development partners on engineering design and development.

• Reviews and evaluates designs and project activities for compliance with technology and development guidelines and standards; provides tangible feedback to improve product quality.

• Provides domain‑specific expertise and overall engineering leadership and perspective to cross‑organization projects, programs, and activities

• Drives innovation and integration of new technologies into projects and activities in the engineering design organization.

• Provides guidance and mentoring to less‑experienced staff members.

Education and Experience Required

• Bachelor's or Masters degree in Electrical, or other Engineering, Computer Science, or equivalent.

• 10 years experience.

Knowledge and Skills

• Expert level knowledge in Tier 1 ISP routing with MPLS/IS-IS/BGP/VPN including troubleshooting.

• Expert level knowledge in routing, switching, and network architecture.

• Experience with multicast, segment routing, LDP, RSVP, MVPN.

• Experience with HPE Juniper products such as MX, QFX, PTX, and EX series.

• Experience implementing and troubleshooting Junos and Junos EVO software features, as well as associated hardware.

• Ability to develop automation in Python, Bash and SLAX or similar scripting languages.

• Excellent analytical and problem‑solving skills.

• Excellent written and verbal communication skills; mastery in English and local language. Ability to effectively communicate product architectures, design proposals and negotiate options at senior management levels.

• Knowledge of SQL is a Plus, JNCIE-SP is a Plus, VXLAN/EVPN a Plus.

• Ability to interact with customers effectively and patiently during outage situations.

What We Can Offer You

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let’s Stay Connected

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job

Engineering

Job Level

TCP_04

Expected Salary

United States of America: Annual Salary USD 111,000 - 211,000 in Colorado

The listed salary range reflects base salary. Variable incentives may also be offered.

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

The estimated job application period closure is October 26 2026; this timeline is provided for transparency and internal planning purposes.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.