Sr Relationship Banker

300 U.S. Bank National Association; Oceanside (CA); Vor Ort; USD 43.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health benefits (medical, dental, year

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Zusammenfassung

U.S. Bank in Oceanside, CA seeks a Relationship Banker to build strong client relationships, advise on deposits and loans, and open accounts while guiding customers to digital banking solutions. The role emphasizes face-to-face engagement and accurate service delivery.

Applicants should provide excellent customer service, maintain knowledge of retail products, and collaborate with branch teams to deliver compliant financial solutions and a superior client experience.

Qualifikationen

• High school diploma or equivalent required.
• Typically five or more years of retail banking experience or equivalent training.
• Strong customer service and interpersonal skills.

Aufgaben

• Builds and maintains client relationships through proactive outreach and follow up.
• Open new consumer and business accounts and process service requests.
• Educate clients on banking products and digital services.
• Provide exceptional customer experiences and collaborate with branch team.

Kenntnisse

Relationship building

Client engagement

Financial products knowledge

Sales campaigns

Digital banking familiarity

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Relationship Bankers

Job Description Relationship Bankers build relationships with customers by meeting face to face and engaging them when and where they need to provide the best possible counsel. Strong client relationships are based on trust, assessing and attending to customers’ banking needs, obtaining and processing customer and account information, educating clients on available deposit and loan products and services, and recommending financial solutions based on each customer’s unique goals and needs. They are also responsible for originating and closing consumer loans, opening accounts, and opening and/or closing the branch.

• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences.


• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.


• Maintains a working knowledge of consumer and business banking products and services including digital products and services.


• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.


• Develops collaborative partnerships with branch team members and partners to best serve clients.


• Opens new consumer and business accounts, completes service requests and submits credit applications.


• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.


• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.

Basic Qualifications

• High school diploma or equivalent.


• Typically has five or more years of job-related, retail banking experience or a combination of experience and commensurate training.

Preferred Skills/Experience

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.


• Ability to effectively engage and communicate with clients.


• Advanced knowledge of applicable bank and branch policies, procedures and support systems.


• Thorough knowledge of all retail products and services.


• Proven customer service and interpersonal skills.


• Experience in participating in sales campaigns/promotions.


• Experience with using and demonstrating digital products and self-service technologies.


• Ability to explore and identify a customer’s true needs while leveraging a digital first mindset.


• Demonstrated advanced level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively.


• Experience in the financial services industry preferred.

Location Expectations

This role requires working from a U.S. Bank location for all scheduled work days. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

• Healthcare (medical, dental, vision)


• Basic term and optional term life insurance


• Short-term and long-term disability


• Pregnancy disability and parental leave


• 401(k) and employer-funded retirement plan


• Paid vacation (from two to five weeks depending on salary grade and tenure)


• Up to 11 paid holiday opportunities


• Adoption assistance


• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements).

Pay Range: $30.90 - $37.76

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Posting may be closed earlier due to high volume of applicants.