Sr. Quality Systems Engineer (Starlink)

SpaceX; Bastrop (TX); On-site; USD 100,000 - 150,000; Full time

Job summary

SpaceX in Bastrop, Texas is seeking a Sr. Quality Systems Engineer (Starlink) to advance our quality management system and ensure compliance with ISO 9001 and AS9100.

The role involves auditing, process improvement, and collaboration with cross-functional teams to support Starlink hardware. You will lead internal and supplier audits, drive CAPA actions, and help translate customer requirements into effective policies and metrics, while working onsite at Bastrop.

Qualifications

• Bachelor degree in an engineering or STEM discipline.
• 5+ years of experience in mechanical or electrical product design, testing, or manufacturing.
• Strong knowledge of ISO 9001 standards.
• ASQ CQA or equivalent certification preferred.
• Experience with corrective and preventive actions (CAPA).

Responsibilities

• Provide management system training and guidance to SpaceX management, departments, and internal customers
• Build, implement, and improve policy, procedures and systems meeting objectives to ensure customer requirements and standards
• Assess business processes and products through internal audits to ensure compliance with ISO 9001/AS9100
• Utilize corrective and preventive action processes to address non-conformances and drive improvement
• Initiate changes to management system procedures and lead implementation
• Support internal audits, vendor audits, and external audits

Skills

Quality audits

QMS data analysis

ISO 9001 knowledge

SQL knowledge

Tableau metrics

Root cause analysis

Technical writing

Independent work

Project leadership

Education

Engineering degree

Tools

SQL

Tableau

Auditing tools

QMS software

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

SR. QUALITY SYSTEMS ENGINEER (STARLINK)

SpaceX has developed a low latency, broadband internet system to meet the needs of consumers across the globe. Enabled by a constellation of low Earth orbit satellites, Starlink is providing fast, reliable internet to populations with little or no connectivity, including those in rural communities and places where existing services are too expensive or unreliable. We are developing millions of devices for end users to link our customers to our satellites.

These products, including Starlink dishes, Wi-Fi routers, power supply, and accessories, etc. are designed and manufactured completely in-house by SpaceX. Engineers on the team will be hands-on, regularly interact with multiple technical disciplines, and ultimately ensure that Starlink is a global success. The Sr. Quality Systems Engineer will improve the quality management system and verify compliance to ISO9001 prescribed procedures. They will plan, schedule, and perform quality system audits while measuring and analyzing audit and QMS data to drive continual improvement initiatives.

Responsibilities

• Provide management system training and guidance to SpaceX management, departments, and internal customers
• Build, implement, and improve policy, procedures and systems that meet SpaceX business objectives to assure compliance to customer requirements and industry standards
• Assess SpaceX business processes, systems, and products through internal audit program to assure compliance to customer requirements, SpaceX procedures and policies, and ISO 9001 / AS9100 standards
• Utilize corrective and preventive action processes to correct compliance non-conformances and drive improvement of the management system
• Initiate change request of management system procedures, policies, and internal audit checklist while leading implementation efforts
• Support internal audits, vendor/supplier audits, and audits from external parties

Basic Qualifications

• Bachelor degree in an engineering or STEM discipline
• 5+ years of experience in mechanical or electrical product design, testing, or manufacturing

Preferred Skills And Experience

• 8+ years of experience in mechanical or electrical product design, testing, or manufacturing
• Thorough knowledge of the ISO family of standards especially ISO9001
• ASQ-CQA-RAB certified lead auditor or training with hands on implementation and assessment experience
• Intimate knowledge of manufacturing processes and associated products and/or the ability to quickly work towards achieving this
• Experience with quality tools including root cause and corrective action, QMS and process auditing, and statistical analysis of quality metrics
• Working knowledge of SQL – ability to construct and/or maintain Tableau metrics
• Strong technical writing skills, ability to communicate effectively with management, technical teams and all organizations in the business, and strong problem-solving skills
• Ability to work independently and take initiative with a strong work ethic; is innovative, detail oriented, positive, and be people oriented

Additional Requirements

• Ability to work extended hours and weekends as needed
• This position is based in Bastrop, TX and requires being onsite – remote work not considered

Itar Requirements

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. 1157, or (iv) Asylee under 8 U.S.C. 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX's affirmative action plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [e-mail].