Sr. Quality Improvement Specialist

IPRO; City of Albany (NY); On-site; USD 85,000 - 90,000; Full time

Job summary

IPRO is seeking a Senior Quality Improvement Specialist to facilitate HCQIP strategies across hospitals, nursing homes, ambulatory clinics, and physician offices. The role involves educating staff on quality improvement, identifying improvement opportunities, and mentoring QIS staff while presenting results to IPRO leadership.

The position is office-based at our Jericho, NY or Albany, NY offices, with duties including onsite visits, coordinating regional provider groups, and developing

Qualifications

• Superior communication skills (verbal and written) with the ability to communicate quality improvement data and methods to health care provider staff with varying technical and clinical backgrounds.
• Strong interpersonal skills with a proven record of developing productive relationships with health care provider staff.
• Excellent organizational skills, including the ability to manage a large database of schedules and reports.
• Ability to work independently with minimal supervision and as part of a team.
• Proven record of success in promoting improvement in health care quality.
• An understanding of disparities in the care of underserved populations.
• Proficient in the use of MS Word, Excel and PowerPoint.
• Ability to travel to various sites throughout New York State.

Responsibilities

• Develop and continually refine methods for working with healthcare provider staff to implement effective and timely interventions that improve performance on quality indicators.
• Conduct onsite visits at assigned health care settings. Detail quality improvement projects to provider staff and follow up on a regular basis.
• Closely monitor the progress of provider staff in their intervention efforts, develop and maintain a tracking system for the intervention phase of all cooperative projects.
• Assess the quality improvement training and information needs of physicians, nurses, health care administrators and ancillary staff.
• Coordinate efforts to conduct interim assessments of audit and feedback.
• Offer technical assistance and consulting to providers in response to the assessment of their quality improvement plans.
• Works closely with the HCQIP data analysts in the design of reports required to monitor provider and department performance.

Skills

Communication skills

Interpersonal skills

Organizational skills

Independent and team work

Disparities in care awareness

Travel to NY sites

Education

Bachelor’s degree in education, nursing, public administration, public policy, or public health

RN or PA without bachelor’s degree may be considered

Master’s degree preferred

CPHQ Certification preferred

Tools

MS Word

MS Excel

PowerPoint

Job description

About

In the Senior Quality Improvement Specialist (Sr. QIS) role, you will be responsible for facilitating HCQIP strategies to promote improvement in care in specific health care settings (hospital, nursing homes, ambulatory clinics, physician offices, etc.). The Sr. QIS plays a lead role in educating staff who deliver heath care about quality improvement principles and methods; assists facility management and staff in identifying opportunities for improvement and devising strategies/plans to address them; evaluates facility progress and suggests ways to overcome barriers; facilitates organization of regional groups of providers to address common problems and share best practices. In addition, the Sr. QIS plays a lead role in projects involving other IPRO staff, acts as a mentor to QIS staff, and makes presentations before large groups and IPRO senior management on the results of performance improvement projects.

Duties include but are not limited to:

• Develop and continually refine methods for working with healthcare provider staff to implement effective and timely interventions that improve performance on quality indicators.
• Conduct onsite visits at assigned health care settings. Detail quality improvement projects to provider staff and follow up on a regular basis.
• Closely monitor the progress of provider staff in their intervention efforts, develop and maintain a tracking system for the intervention phase of all cooperative projects.
• Assess the quality improvement training and information needs of physicians, nurses, health care administrators and ancillary staff.
• Coordinate efforts to conduct interim assessments of audit and feedback.
• Offer technical assistance and consulting to providers in response to the assessment of their quality improvement plans.
• Works closely with the HCQIP data analysts in the design of reports required to monitor provider and department performance.

About

In the Senior Quality Improvement Specialist (Sr. QIS) role, you will be responsible for facilitating HCQIP strategies to promote improvement in care in specific health care settings (hospital, nursing homes, ambulatory clinics, physician offices, etc.). The Sr. QIS plays a lead role in educating staff who deliver heath care about quality improvement principles and methods; assists facility management and staff in identifying opportunities for improvement and devising strategies/plans to address them; evaluates facility progress and suggests ways to overcome barriers; facilitates organization of regional groups of providers to address common problems and share best practices. In addition, the Sr. QIS plays a lead role in projects involving other IPRO staff, acts as a mentor to QIS staff, and makes presentations before large groups and IPRO senior management on the results of performance improvement projects.

Duties include but are not limited to:

• Develop and continually refine methods for working with healthcare provider staff to implement effective and timely interventions that improve performance on quality indicators.
• Conduct onsite visits at assigned health care settings. Detail quality improvement projects to provider staff and follow up on a regular basis.
• Closely monitor the progress of provider staff in their intervention efforts, develop and maintain a tracking system for the intervention phase of all cooperative projects.
• Assess the quality improvement training and information needs of physicians, nurses, health care administrators and ancillary staff.
• Coordinate efforts to conduct interim assessments of audit and feedback.
• Offer technical assistance and consulting to providers in response to the assessment of their quality improvement plans.
• Works closely with the HCQIP data analysts in the design of reports required to monitor provider and department performance.

This position is office based at our Jericho, NY or Albany, NY office.

Qualifications

• Superior communication skills (verbal and written) with the ability to communicate quality improvement data and methods to health care provider staff with varying technical and clinical backgrounds.
• Strong interpersonal skills with a proven record of developing productive relationships with health care provider staff.
• Excellent organizational skills, including the ability to manage a large database of schedules and reports.
• Ability to work independently with minimal supervision and as part of a team.
• Proven record of success in promoting improvement in health care quality.
• An understanding of disparities in the care of underserved populations.
• Proficient in the use of MS Word, Excel and PowerPoint.
• Ability to travel to various sites throughout New York State.

Education & Experience

• Bachelor’s degree in education, nursing, public administration, public policy, public health or related program that provides the skills needed to conduct performance improvement activities required A licensed RN (Registered Nurse) or PA (Physician’s Assistant) without a bachelor’s degree who possesses an exceptional record of relevant accomplishments will be considered in lieu of the degree. A master’s degree preferred.
• Five (5) years of experience in health care quality improvement, including at least two (2) years of experience as a Quality Improvement Specialist, required.
• Certified Professional in Health Care Quality (CPHQ) preferred.

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The annualized salary range for this position is $85,000.00-$90,000.00. Actual salary range and/or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget.

The salary range and/or hourly rate listed does not include other forms of compensation or benefits.

IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status, or any other category protected under applicable law.