Sr. Quality Engineer

PLUG POWER INC; City of Rochester, Northern (NY, KY); Hybrid; USD 95,000 - 143,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Bonus eligibility

Paid time off

Paid holidays

Wellness reimbursement

Tuition reimbursement

Fertility and family building benefit

Employee referral program

Employee assistance program

Job summary

Plug Power Inc. in Rochester, NY is seeking a Sr. Quality Engineer (Exempt) to drive continuous quality improvements through a tailored QMS, KPIs, and robust root cause analysis.

The role requires interaction with supply chain, manufacturing and cross-functional teams to meet cross-functional requirements. The ideal candidate will have a BS in Electrical/Mechanical Engineering (or related) with 5–7 years of quality experience in manufacturing, strong knowledge of ISO 9001:2015, and experience

Qualifications

• Bachelor's degree in Electrical and/or Mechanical Engineering or similar technical field; 5-7 years related quality experience in manufacturing.
• Knowledge of ISO 9001:2015 or ISO13485 and other quality standards.
• Strong problem-solving and analytical skills; able to lead root cause analyses (5 Why, Fishbone).
• Experience with audits, QMS development, and cross-functional training.

Responsibilities

• Develop, implement and maintain a certified QMS to ISO 9001:2015.
• Collaborate with Manufacturing and Engineering to ensure ISO-compliant procedures.
• Provide training and support to operations personnel in quality aspects.
• Lead or participate in complaint investigations and root cause analyses.
• Support ECO and NPI processes and design transfer to manufacturing.

Skills

Quality leadership

Root cause analysis

Audits & QMS

Cross-functional collaboration

Problem solving

Education

Bachelor's degree in Electrical/Mechanical Engineering

5-7 years quality experience in manufacturing

Tools

ISO 9001:2015 knowledge

NPI & ECO processes

Job description

Position Summary

Sr. Quality Engineer Status: Exempt (salaried) Department: Operations Quality The Sr. Quality Engineer, will drive continuous quality improvement through development and use of a customized QMS, KPIs, effective root cause analysis and problem resolution. The role also requires close interaction with the supply chain, manufacturing and other cross-functional departments to ensure that designs meet all cross-functional requirements. The ideal candidate must be self-motivated, able to handle multiple project assignments and willing to learn and adapt in a fast-paced engineering organization.

Core Duties and Responsibilities

• With support from internal and external expertise, develop, implement and maintain a certified QMS to ISO 9001:2015.
• Work with Manufacturing and Engineering teams to develop and revise effective procedures that comply with ISO 9001:2015 QMS requirements while maintaining lean operations.
• Provide training and support to operations personnel in all aspects of quality.
• Provide technical leadership and Mentor other members of the Ops QA Team.
• Conduct QMS audits to drive process standardization, waste elimination, and compliance to ISO 9001:2015 standard.
• Provide support for product development and new product introduction process (NPI), including technical benchmarking and capability assessments.
• Collaborate with design engineers to develop robust inspection and verification test strategies to ensure safe, reliable products are implemented.
• Review user documentation to ensure that required warnings, labels and symbols are properly documented as required by standards.
• Help to develop IQ/OQ/PQ for new equipment and fixtures and execute verification / validation qualifications.
• Review design specifications and design outputs (reports, prints, etc.) to assure that appropriate design requirements are specified and confirm quality requirements prior to successful design transfer to manufacturing and suppliers.
• Lead and/or participate in complaint investigations, failure analysis of returned products, and issues resulting in a stop ship/stop production; document findings, provide reports and analysis; apply root cause analyses using 5Why, Fishbone diagrams etc; drive implementation of solutions to prevent recurrence of root causes.
• Participate in Engineering Change Order process (ECO) and New Product Introduction process (NPI).
• Develop quality control plans and risk assessments reviews.
• Develop and maintain a detailed understanding of Plug Power products and related understanding of existing designs and functionality.
• Represent Plug Power in a professional manner at all times and in all interactions.
• Perform all other duties as assigned.

Education and Experience

Bachelor's degree in Electrical and /or Mechanical Engineering or similar technical field. Associates degree considered with additional experience. 5-7 years related quality experience in a manufacturing environment. Knowledge of quality system methodologies including 8D, Lean, 5 Why's, Pareto Analysis, Six Sigma, 8-D. Knowledge of ISO 9001:2015 or ISO13485 and other recognized international quality system standards. Working knowledge of domestic and international regulatory and compliance schemes: UL, IEC, CE, GSA, CSA, FCC, CB Scheme, CE Directives (LVD, EMC, RoHS, REACH, CA65, Energy Efficiency). Ability to read mechanical drawings and prints. Knowledge of machining, sheet metal fabrication, and assembly practices. Must work well with diverse groups of people and be able to function independently or collaboratively in a team setting. Strong problem-solving skills. Strong organizational skills. Project management skills. Attention to detail. Strong written and verbal communication skills. Advanced computer skills using Microsoft Office applications. Must have a valid driver’s license in good standing and the ability to travel. Exempt employees are expected to work as many hours as is necessary to complete their job responsibilities. This may require they work more than eight hours a day and more than five days or 40 hours per week.

Pay Rate: $95,040.00 - $142,500.00

Benefits

• Base salary is determined on a number of factors including but not limited to education, experience, skills, and geography. These factors are considered when making an offer of employment.
• The above pay range, may not take into account local geographic pay variations. If there is an applicable geographic differential, a member of the HR team can discuss that with you.
• Health, Dental & Vision Insurance eligibility starting from the first day of hire
• 401(k) with 5% company match
• Bonus eligibility
• Paid time off including vacation, personal and sick time
• Paid Holidays
• Wellness Reimbursement Program
• Potential to apply for Tuition Reimbursement
• Fertility and Family Building Benefit
• Employee Referral program
• Employee Assistance Program

Plug Power Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Our employees create products every day that are changing the way energy is produced and delivered. We thrive on innovation by fostering a learning environment that creates new, real-world products and applications. Join our team as we rapidly expand into key markets like zero-emission on-road vehicles, robotics, and stationary power – Be a part of the climate solution! To learn more, download our brochure.

Check out these videos to learn more about PLUG: Plug Power's Culture Code Who is Plug? Manufacturing Electrolyzers at scale Megawatt Fuel Cell Power Generation System Implementing Fuel Cells in Material Handling