Senior Project Manager – Houston Methodist
FLSA Status: Exempt
At Houston Methodist, the Senior Project Manager position is responsible for initiating, defining and managing very high‑profile projects of considerable complexity. This position sets the strategic direction for the assigned area of responsibility, ensuring completion of projects related to quality processes, systems linkages, documentation, reporting, metrics and review. The Senior Project Manager has full project life‑cycle ownership; leading, coordinating and completing projects from planning and design implementation to measurement and maintenance of desired outcomes with minimal supervision, developing meaningful reports to support business activities, and communicating professionally and persuasively verbally and in writing. This position monitors milestones and identification of potential barriers, providing innovation recommendations and solutions to assure successful execution and stabilization of processes. The Senior Project Manager regularly provides and disseminates project analysis, assignment, timelines and progress reports to leadership, as appropriate.
Qualifications
- Education: Bachelor’s degree
- Experience: Five years experience in a related discipline, managing multiple projects of a complex nature for a significant duration. May consider HM employee with four years experience with demonstrated progressive responsibility. Master’s degree combined with HM Fellow satisfies all experience requirements.
- Licenses and Certifications (Preferred): PMP – Certified Project Management Professional (PMI)
Skills and Abilities
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments and performance evaluations.
- Proficient in speaking, reading and writing English to perform essential functions, especially regarding patient or employee safety or security.
- Communicates effectively with patients, physicians, family members and co‑workers in a customer‑service focus using positive language principles.
- Strong communication and presentation skills; ability to conduct effective presentations.
- Ability to establish and maintain positive sponsor, project team member and internal relationships.
- Strong analytical and interpersonal skills.
- Advanced spreadsheet skills (creating pivot tables, performing V‑lookups, managing large data sets) with intermediate word‑processing and presentation software skills.
- Strong project and time‑management skills.
- Initiative – exhibits resourcefulness, independent action and judgment appropriate to the position; evaluates, selects and acts on various methods and strategies for problem‑solving and goal achievement.
- Adaptable – flexible in handling change, juggling multiple high‑priority demands, and adapting to new situations with innovative ideas or approaches; maintains focus on goals and adjusts easily to how they are achieved.
- Professional handling of confidential and sensitive information.
Essential Functions
People Essential Functions
- Establishes and maintains clear communication, leading and initiating problem resolution related to project scope, identifying needs and constraints, and facilitating stakeholder expectations.
- Executes project requests from customers and leadership, serving as an effective liaison between multiple client groups and stakeholders across management levels.
- Works creatively and analytically in a problem‑solving environment fostering teamwork, innovation and excellence; leads meetings and contributes meaningfully to decision‑making, identifying next steps.
Service Essential Functions
- Directs, develops and implements operational projects, managing project team, scope, goals and critical success factors, and communicating progress while delivering timely outputs.
- Collaborates with leaders to drive successful outcomes, serving in an advisory capacity for complex business decisions by identifying needs, making assessments and solving problems.
- Works with leadership teams across departments to identify priorities and achieve organizational alignment across projects.
- Participates in internal quality‑improvement teams, proactively driving initiatives to ensure high service quality, outcomes and customer satisfaction.
Quality/Safety Essential Functions
- Develops and presents communications, business cases, reports and presentations with compelling data for leadership review.
- Measures and drives project performance using data‑gathering tools and methods; disseminates timely analysis and findings to management and committees.
- Develops and leads training strategies, education and communication related to projects across Houston Methodist and departments; provides feedback and metrics on training.
- Operationalizes strategic plans with timely deliverables; tracks status and coordinates project deadlines, identifies barriers and implements solutions using appropriate software applications for senior‑management communication.
Finance Essential Functions
- Utilizes efficient, cost‑effective practices with resources; recommends expense reductions and completes accurate expense reports as directed.
- Prepares estimates and detailed project plans for all phases, supporting complex financial decision‑making related to project scope.
Growth/Innovation Essential Functions
- Analyzes and assesses present and future needs, trends, challenges and opportunities; participates in strategic planning and communicates new ideas that improve quality or service.
- Supports hospital and department goals by offering innovative solutions through departmental projects, improving current practices’ efficiency and effectiveness.
- Maintains an individual development plan on an ongoing basis and ensures career discussions with appropriate management.
Supplemental Requirements
- Work Attire: Business professional
- On‑Call: No
- Travel: May require travel within the Houston Metropolitan area – Yes May require travel outside Houston Metropolitan area – No