Sr. Project Manager

Blue Cross Blue Shield of Massachusetts; Hingham (MA); On-site; USD 126,000 - 154,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k)

Paid time off

Well-being benefits

Variable pay

Job summary

Blue Cross Blue Shield of Massachusetts is seeking a Senior Project Manager to lead large-scale clinical initiatives in partnership with Health and Medical Management Leadership. The role includes mentoring other PMs and driving process improvements across multiple business units.

The successful candidate will guide cross-functional teams, translate business needs into technical requirements, and ensure integrated plans across vendors and IT.

Qualifications

• Senior-level clinical project management experience.
• Ability to influence colleagues at all organizational levels.
• High degree of professionalism and organizational astuteness.
• Consultative skills for issue resolution and risk mitigation.
• Strong understanding of project management methodologies and process improvement.
• Solid understanding of the health care industry, products, systems, and regulatory environment.
• Experience leading cross functional teams through process mapping sessions.
• Knowledge of BCBSMA products and services.

Responsibilities

• Lead large-scale clinical project implementations to improve organizational and operational effectiveness.
• Partner with VPs and Senior Directors by providing consultative support including guidance on impacts across projects and deliverables.
• Self-starter and strategic thinker with energy to meet a demanding business and clinical environment.
• Understand operational workflows and clinical implications for members as workflows are redesigned.
• Translate business needs into high level technical requirements for Enterprise Technology and Clinical Operations.
• Provide executive input to ensure vendor and technical requirements meet business needs.
• Develop and maintain Integrated Project Plans across Vendor, Enterprise Technology and HMM.
• Balance stakeholder expectations regarding time, cost and scope.
• Direct all aspects of the project life cycle (Initiation, Planning, Execution, Control, Closeout).
• Identify and manage issues/risks with proactive solutions for Senior Management.

Skills

Senior-level clinical project mgmt

Collaborating across org levels

Professionalism & organizational acume

PM methodologies & process improvement

Healthcare industry knowledge

Education

BA/BS degree

Postgraduate degree

PMP Certification

Job description

Ready to help us transform healthcare? Bring your true colors to blue.

The Role

The Senior Project Manager has primary responsibility for driving and executing large corporate projects that are clinically focused on partnership with Health and Medical Management Leadership. The Senior Project Manager filling this position will own large sized complex projects/initiatives that will generally impact multiple businesses and resources. The Senior Project Manager will assist the Associate Director with mentoring other project managers and contribute to the project management discipline or other process improvements. This includes, but is not limited to, the following tasks and responsibilities.

Key Responsibilities

• Lead large-scale clinical projects implementations designed to improve organizational and operational effectiveness as directed by the company’s senior leadership team.
• Partnering with VPs and Senior Directors by providing consultative support including providing guidance on impacts across projects and impacts to deliverables.
• Self-starter and strategic thinker with high energy and drive to meet the needs of a demanding business and clinical environment.
• Expected to become fluent in the operational workflows of Health and Medical Management, the clinical implications of the work and the implications on members as workflows are redesigned.
• Knowledge and understanding of the Enterprise Technology processes to apply guidance and insight to projects.
• Performs senior level strategic translations between Enterprise Technology and Clinical Operations/Strategy areas including translating business needs into high level technical requirements.
• Provide executive thinking to ensure vendor and technical requirements will meet the needs of the business.
• Ensures Integrated Project Plans (Vendor, Enterprise Technology and HMM) are developed, updated and identifies gaps.
• Excellent leadership, communication, negotiation, conflict management and relationship building skills.
• Proven ability to network and collaborate across multiple teams with flexible, positive attitude and ability to get results, team player.
• Well-rounded skills that include strong clinical knowledge, business acumen, strategic thinking, and tactical execution skills.
• Manage and balance stakeholder expectations regarding the project time, cost and scope.
• Direct all aspects of the project life cycle (Initiation, Planning, Execution, Control, Closeout).
• Manages issues/risks with proactively identifying solutions and recommendations for Senior Management, and client satisfaction with effectiveness and professionalism.
• Ability to understand the meaning and implications of key financial indicators and performs senior level strategic, qualitative and quantitative analysis.
• Leverage and continuously expand clinical understanding of certain medical environments, procedures, specialties, industry developments/advances.
• Ability to play a variety of roles: driving, delegating, supporting, coaching.
• Ability to align processes and systems to support strategic priorities.

Key Qualifications

• Previous senior-level clinical project management experience.
• Strong aptitude for effectively collaborating and influencing others at all organizational levels.
• High degree of professionalism and organizational astuteness.
• Consultative skills which include ability to implement issue resolution and risk mitigation strategies, and insight to advise and make recommendations.
• Strong understanding of project management methodologies and process improvement approaches.
• Solid understanding of the health care industry, products, systems, and regulatory environment.
• Expertise in overseeing business case development, workplan development and maintenance, resource planning, status reporting, issue/risk identification and management, and performance measurement (e.g., measurement and monitoring).
• Experience with leading cross functional teams through process mapping sessions that demonstrate the upstream and downstream inputs and outputs of the project lifecycle.
• Knowledge of various BCBSMA products and services

Education And Experience

• BA/BS degree required.
• Post Graduate Degree highly desired.
• 7+ years professional business experience required in project management within healthcare.
• Project Management Professional (PMP) Certification preferred.

Minimum Education Requirements

High school degree or equivalent required unless otherwise noted above

Location

Hingham

Time Type

Full time

Salary Range

$126,270.00 - $154,330.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.