Sr. Program Manager- New Product Introduction

Itron, Inc.; Austin (TX); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Hybrid work schedule

401k matching

Employee stock purchase program

Paid vacation

Health & wellbeing programs

Annual bonus 15%

Job summary

Itron, Inc. is seeking a Sr. Program Manager for New Product Introduction to drive hardware program delivery from concept through production.

You will coordinate pilot builds, industrialization, and manufacturing transfers while collaborating with manufacturing engineering, procurement, logistics, and EMS partners. The role requires strong program leadership, technical knowledge of PCBAs and box-builds, and experience with Kaizen, Scrum, Lean, and PM tools.

Qualifications

• Bachelor's degree in engineering or equivalent practical experience.
• Proven program management experience in hardware or manufacturing environments.
• Strong technical knowledge of PCBAs, semiconductor components, and box-build assemblies.
• Experience with Kaizen, Scrum, Lean, and continuous improvement practices.
• Proficiency with PM tools (MS Project, Smartsheet, Jira, Oracle).

Responsibilities

• Lead NPI programs from initiation through delivery, ensuring readiness and quality.
• Collaborate across Product Business Units, R&D, Manufacturing, and EMS/partners.
• Maintain program status, schedules, and risks; deliver portfolio reports to leadership.
• Apply Kaizen, Lean, and Agile to optimize processes and efficiency.
• Provide guidance with hands-on engineering in mechanical, electrical, or industrial domains.
• Identify risks and implement proactive mitigation strategies.
• Deliver timely updates to stakeholders through reports and meetings.
• Ensure activities align with customer expectations and company values.
• Coordinate with Global Commodity Managers for contingency planning and dual sourcing.
• Analyze data to monitor supply chain performance and drive resiliency.

Skills

Program management

Cross-functional leadership

Lean & Agile

Communication skills

Data-driven analysis

Education

Bachelor's degree in Mechanical, Electrical, or Industrial Engineering

Tools

MS Project

Smartsheet

Jira

Oracle

Job description

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

As a Sr. Program Manager– New Product Introduction, you will lead operational excellence for new product introduction initiatives, ensuring successful delivery of hardware programs from concept through production, including pilot builds, industrialization, and manufacturing process transfer. This role is critical to driving collaboration across manufacturing engineering, procurement, logistics, supply chain, EMS/contract manufacturing partners, product management, and R&D. You will operate in a dynamic, fast-paced environment at the forefront of innovative grid management solutions. This is a high impact role. The selected candidate must be comfortable presenting program status, risks, and recommendations directly to senior executive stakeholders in a clear, concise, and fact-based manner.

Duties and Responsibilities

• Program Leadership: Manage NPI programs from initiation through delivery, ensuring operational readiness and quality outcomes, including pilot builds, process validation, and industrialization milestones.
• Cross-Functional Collaboration: Collaborate with various teams within the company, including Product Business Units, Research & Development, Product Marketing, Global Operations: procurement, logistics, manufacturing, and quality control, Finance, and external EMS/contract manufacturing partners to implement resiliency measures and foster a culture of preparedness.
• Program Governance & Reporting: Maintain program status, schedules, and risks within the PMO governance framework; deliver regular portfolio-level reporting to leadership.
• Continuous Improvement: Apply Kaizen, Lean, and Agile methodologies to optimize processes and enhance efficiency.
• Technical Oversight: Provide guidance leveraging hands‑on engineering experience in mechanical, electrical, or industrial domains.
• Risk Management: Identify program risks and implement proactive mitigation strategies to ensure uninterrupted progress.
• Communication: Deliver timely and relevant updates to stakeholders through reports and meetings, fostering transparency and accountability.
• Customer‑Centric Focus: Ensure all program activities align with organizational values and customer expectations.
• Supplier Coordination: Partner with Global Commodity Managers and key suppliers to support contingency planning, dual sourcing strategies, and alternative supply routes.
• Data Analysis: Utilize data analytics and technology to monitor and evaluate the performance of the supply chain. Implement data‑driven solutions to improve resiliency and responsiveness.

Required Skills & Experience

• Bachelor's degree in Mechanical, Electrical, or Industrial Engineering OR equivalent practical engineering experience.
• Proven program management experience in hardware or manufacturing environments.
• Strong technical knowledge of PCBAs, semiconductor components, and box‑build assemblies.
• Experience with Kaizen, Scrum, Lean, and continuous improvement practices.
• Proficiency with program management and PLM/ERP tools (e.g., MS Project, Smartsheet, Jira, Oracle).
• Excellent communication and collaboration skills to work effectively across diverse teams.
• Ability to work in a dynamic, fast paced and high visibility environment.

Preferred Skills & Experience

• PMP certification or equivalent project management credential.
• Master's degree a plus.
• Experience working with EMS/contract manufacturing partners.

Travel

Travel: 0-10%

Physical Demands

This is a typical office job, with no special physical requirements or unusual work environment.

Candidate must be close to one of the following Itron sites:

• Austin, TX
• Raleigh, NC
• Oconee, SC

Benefits Info:

This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!

This position is eligible for our 15% annual bonus program.

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees.

Itron is proud to be an Equal Opportunity Employer.

Itron is proud to be an Equal Opportunity, Affciative Action Employer.

If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email [e-mail].

Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com Our broad solution portfolio allows our customers to better manage energy and water for a sustainable future. Our innovative, next-generation utility and smart-city solutions help build resilient communities around the world. You can build your career here and do work that truly matters. Learn more about Itron here.