Sr Program Manager, Long Term Planning and Forecasting

Amazon.com Inc.; Bellevue (WA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

401(k) Plan

Paid Time Off

Maternity and Parental Leave Options

Job summary

Amazon.com Services LLC is seeking a Senior Program Manager to own the strategic vision and execution for how business customers interact with LTPF forecasts and plans. You will define the multi-year roadmap and ensure stakeholders across Amazon can access, understand, and act on forecasting outputs.

You will manage cross-functional programs across Operations, Stores, and Finance, collaborating with scientists, economists, engineers, and business customers to architect the customer interaction

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Responsibilities

• Architect the customer engagement experience for viewing, auditing, and leveraging LTPF outputs.
• Lead innovation and what-if analysis frameworks for forecast decisions.
• Serve as the strategic bridge between LTPF outputs and business stakeholders.
• Own the end-to-end customer journey from forecast to interventions.
• Identify gaps and drive strategic initiatives to transform the experience.
• Use data-driven insights to improve interactions among Operations, Finance, and Stores.
• Partner with Product, Tech, Science, and Operations to prioritize and deliver initiatives.
• Present to Directors and VPs, and lead quarterly/annual leadership reviews.

Skills

Cross-functional leadership

Multi-year vision

Executive storytelling

Roadmap prioritization

Strategic analysis

Planning calendars

Stakeholder alignment

Education

Master's degree or MBA

Job description

Job ID: 10594603 | Amazon.com Services LLC

We are seeking an experienced Senior Program Manager to own the strategic vision and execution for how Amazon's business customers interact with LTPF forecasts and plans. As a senior leader within the LTPF, you will be responsible for defining the multi-year roadmap for customer engagement, ensuring that business stakeholders across Amazon can seamlessly access, understand, and act upon our forecasting outputs. In this role, you will manage the lifecycle of complex, cross-functional programs that transform how Operations, Stores, and Finance teams leverage LTPF insights for strategic decision‑making. You will work with scientists, economists, engineers, and business customers to architect the customer interaction experience, including viewing capabilities, auditing tools, what‑if analysis frameworks, and forecast intervention workflows.

Skills and Experience

• Driving cross‑functional alignment on demand insights that impact Amazon's topline growth
• Defining multi‑year program vision and strategy while balancing short‑term execution
• Regularly presenting to VP and SVP level leaders
• Prioritizing operational excellence work alongside feature delivery on a roadmap
• Showing strong business acumen with strategic, analytical, and critical thinking
• Managing planning calendars and strategic review mechanisms
• Driving organizational alignment across multiple teams and stakeholders

Key job responsibilities

• You will architect the customer engagement experience, ensuring business stakeholders can seamlessly view, audit, and leverage LTPF outputs for strategic planning.
• You will lead innovation and use of customer‑facing tools, what‑if analysis frameworks, and forecast intervention workflows that enable the full business to incorporate strategic decisions into LTPF's forecasts and plans.
• You will serve as the strategic bridge between LTPF's technical outputs and diverse business stakeholders.
• You will own the end‑to‑end customer journey, from initial forecast consumption to what‑if scenario exploration to submitting forecast interventions.
• You will gather insights, identify systemic gaps, and drive strategic initiatives to transform the experience.
• You will use data‑driven insights to continuously improve how Operations, Finance, and Stores teams interact with LTPF.
• You will partner with cross‑functional stakeholders to determine project priorities, manage the lifecycle of complex initiatives from concept to delivery, and negotiate resources.
• You will forge partnerships with Product, Tech, Science, and Operations teams to build enhanced capabilities.
• You will regularly present to Directors and VPs, publish strategic planning documents, and own quarterly and annual reviews with senior leadership.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full‑time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

If you’re passionate about this role and want to make an impact on a global scale,

About the team

The Long‑Term Planning and Forecasting (LTPF) organization is dedicated to answering some of Amazon's most important strategic questions: Where will Amazon's growth come from in the next year? What about over the next five years? Which product lines are poised to grow significantly? Are we investing appropriately in our infrastructure? How do our customers react to changes in prices, product selection, or delivery times? Are our infrastructure investments optimal for the level of demand we expect?

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSU). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.