Sr Program Manager, Long Term Planning and Forecasting

Amazon; Bellevue (WA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon.com Services LLC seeks a Senior Program Manager to own US long term inventory and capacity plans within LTPF. You will define processes, engage with business and operations stakeholders, and prepare inventory plans for downstream teams.

Lead cross‑functional planning and present to senior leadership, driving organizational alignment and strategic initiatives. You will collaborate with scientists, economists, BIEs, and engineers to shape customer interaction experiences, including viewing

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

• Architect the customer engagement experience, ensuring stakeholders can view, audit, and leverage outputs for strategic planning.
• Serve as the strategic bridge between LTPF's technical outputs and diverse business stakeholders; own end-to-end journey from forecast consumption to interventions.
• Partner with cross-functional teams to determine priorities, manage complex initiatives from concept to delivery, and present to Directors and VPs.

Skills

Program management

Data-driven decisions

Stakeholder management

Executive communication

Process improvement

Education

MBA or Master’s degree

Job description

Description

We are seeking an experienced Senior Program Manager to own US long term inventory and capacity plans. As a senior leader within the LTPF, you will be responsible for defining the process, engaging with the business and operations stakeholders across and prepare the inventory plans that will be consumed by downstream teams. In this role, you will manage the lifecycle of an exciting and high visible program. You will work with scientists, economists, BIEs and engineers to architect the customer interaction experience, including viewing capabilities, auditing tools, what‑if analysis frameworks, and forecast intervention workflows.

Description

We are seeking an experienced Senior Program Manager to own US long term inventory and capacity plans. As a senior leader within the LTPF, you will be responsible for defining the process, engaging with the business and operations stakeholders across and prepare the inventory plans that will be consumed by downstream teams. In this role, you will manage the lifecycle of an exciting and high visible program. You will work with scientists, economists, BIEs and engineers to architect the customer interaction experience, including viewing capabilities, auditing tools, what‑if analysis frameworks, and forecast intervention workflows.

This role might be for you if you have interest and experience in:

• Leading large, cross‑functional planning and strategy workstreams that impact Amazon's core operations
• Work in a tech‑driven org
• Regularly presenting to VP and SVP level leaders
• Prioritizing operational excellence work alongside feature delivery on a roadmap
• Showing strong business acumen with strategic, analytical, and critical thinking
• Managing planning calendars and strategic review mechanisms
• Driving organizational alignment across multiple teams and stakeholders

Key job responsibilities

• As a Senior Program Manager in LTPF, you will architect the customer engagement experience, ensuring business stakeholders can seamlessly view, audit, and leverage LTPF outputs for strategic planning. You will lead innovation and use of customer‑facing tools, what‑if analysis frameworks, and forecast intervention workflows that enable the full business to incorporate strategic decisions into LTPF's forecasts and plans.
• You will serve as the strategic bridge between LTPF's technical outputs and diverse business stakeholders. You will own the end‑to‑end customer journey, from initial forecast consumption to what‑if scenario exploration to submitting forecast interventions. You will gather insights, identify systemic gaps, and drive strategic initiatives to transform the experience. You will use data‑driven insights to continuously improve how Operations, Finance, and Stores teams interact with LTPF.
• You will partner with cross‑functional stakeholders to determine project priorities, manage the lifecycle of complex initiatives from concept to delivery, and negotiate resources. You will forge partnerships with Product, Tech, Science, and Operations teams to build enhanced capabilities. You will regularly present to Directors and VPs, publish strategic planning documents, and own quarterly and annual reviews with senior leadership.

About The Team

The Long‑Term Planning and Forecasting (LTPF) organization is dedicated to answering some of Amazon's most important strategic questions: Where will Amazon's growth come from in the next year? What about over the next five years? Which product lines are poised to grow significantly? Are we investing appropriately in our infrastructure? How do our customers react to changes in prices, product selection, or delivery times? Are our infrastructure investments optimal for the level of demand we expect?

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Bellevue - 115,600.00 - 160,000.00 USD annually

Company

Amazon.com Services LLC