Sr. Professional Services Consultant - Data Security

Proofpoint; Carson City (NV); On-site; USD 92,100 - 144,705; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Flexible work environment

Recognition for contributions

Job summary

Proofpoint is seeking a Professional Services Consultant to manage implementations and consult for Data Security products. The role involves optimizing client operations and ensuring customer success through effective communication and delivery of services.

The ideal candidate has extensive experience in IT consulting, strong organizational skills, and familiarity with security technologies. The position offers a competitive salary and benefits package, along with a flexible work environment.

Qualifications

• 8+ years of industry experience in a customer-facing role.
• 8+ years of experience in IT consulting or related fields.
• Familiarity with Data Security concepts.

Responsibilities

• Scope engagements by assessing client operations and business processes.
• Provide strategic program-design solutions for data protection.
• Work with teams to address customer concerns and escalations.

Skills

Customer-facing role experience

IT consulting

Data Security

Clear communication skills

Organizational skills

Tools

Active Directory

PowerShell

Windows Server

Job description

About Us

Proofpoint is a global leader in human‑ and agent‑centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us on our pursuit to defend data and protect people.

How We Work

• Bold in how we dream and innovate
• Responsive to feedback, challenges and opportunities
• Accountable for results and best‑in‑class outcomes
• Visionary in future‑focused problem‑solving
• Exceptional in execution and impact

The Role

The Professional Services Consultant will oversee implementations and consultative engagements for the Proofpoint Data Security products, including Endpoint DLP, Insider Threat Management (ITM) SaaS, Email DLP, Cloud Application Security Broker (CASB), SaaS Isolation & Adaptive Access Control (AAC), Data Security Posture Management (DSPM), Insider Threat Detection (ITD), ITM On‑Premises, and Proofpoint Isolation. The consultant will develop new services, implement best practices, and assist in customer escalations as needed. The ideal candidate has demonstrable ability to ensure successful service delivery and customer success, including experience with third‑party DLP solutions (Microsoft + Symantec) for migrating legacy solutions to the Proofpoint Data Security Posture Platform. Proofpoint’s Consultants are service‑delivery experts who manage and align client business priorities with data‑protection strategies. As subject‑matter experts on a wide spectrum of information‑security models, best practices, and operational strategies, our Consultants reduce clients’ security risk by mapping technology to organizational processes and resources. This role is critical and visible, involving support for several of Proofpoint’s top accounts. The consultant must be confident in working with technical resources, analysts, project sponsors, and executive‑level stakeholders to provide excellent service delivery and communication, including product deliverables, conference calls/meetings, consulting process reviews/workshops, and briefings. The position requires the ability to work with non‑technical managers and executives to develop technical and business requirements for their company’s custom data security program.

Your day-to-day

• Thoroughly scope engagements by assessing the client’s operations and business processes, gathering key business and functional requirements, and recommending optimization of Proofpoint technologies.
• Provide strategic program‑design solutions that allow clients to identify, protect, monitor, and manage their most protected data and people.
• Work with the broader Professional Services, Support, Engineering, and Product teams to address customer concerns and manage escalations.
• Work closely with your corresponding sales organization to ensure customer needs are met and customer satisfaction remains high.
• Present updates to management identifying risks, challenges, and proposed solutions.

What you bring to the team

• 8+ years of industry experience in a customer‑facing role
• 8+ years of experience in IT consulting or related fields
• Familiarity with Data Security Insider Threat Management, Endpoint Security, Cloud Security, Data Security Posture Management, and/or Identity Threat Detection concepts
• Clear and effective communication skills, both written and verbal
• Demonstrated organizational abilities with a keen eye for detail
• Commitment to delivering exceptional client service, with confidence to engage in‑person and virtually
• Proven ability to manage multiple tasks simultaneously and follow through to completion
• English proficiency in both technical and non‑technical communication is required

Desired Skills

• Proficiency in Active Directory, Entra ID (Azure AD), GPO management, and PowerShell scripting
• Experience with identity security tools, deep knowledge of identity‑centric indicators of compromise, and understanding of deception‑based detection
• Proficiency in Windows Server environment; experience with web infrastructure components like IIS and MS SQL
• Basic understanding of Linux infrastructure or exposure to Microsoft or Symantec DLP solutions
• Technical Spanish speaking skills are desirable

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

• Competitive compensation
• Comprehensive benefits
• Career success on your terms
• Flexible work environment
• Annual wellness and community outreach days
• Recognition for your contributions
• Global collaboration and networking opportunities

Our Culture

Our culture is rooted in values that inspire belonging, empower purpose and drive success—every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [e-mail].

How To Apply

Interested? Submit your application along with any supporting information—we can’t wait to hear from you!

Base Pay Ranges

Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job‑related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well‑being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three‑week Work from Anywhere option.

SF Bay Area, New York City Metro Area
Base Pay Range 123,200.00 – 193,600.00 USD

California (excluding SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska
Base Pay Range 102,300.00 – 160,820.00 USD

All other cities and states excluding those listed above
Base Pay Range 92,100.00 – 144,705.00 USD