Sr. Production QA Project Manager

Supermicro; Wayne (CA); On-site; USD 100,000 - 160,000; Full time

Job summary

Supermicro is a global leader in server, storage, and networking solutions. The Sr.

Production QA Project Manager will drive quality metrics across post-sales product support and manufacturing, partnering with global operations to standardize quality practices and improve reliability. The role focuses on end-to-end quality, supplier quality control, and cross-functional collaboration with senior management to implement quality standards across all sites.

Qualifications

• Bachelor's degree in engineering or related field required.
• MSc is highly desirable for advanced roles.
• Strong communication and analytical problem-solving skills expected.

Responsibilities

• Champion standard quality principles from defect detection to root-cause and preventive action.
• Establish and enhance quality control processes where appropriate.
• Enforce process quality control and defect countermeasures with suppliers, CM partners, and internal teams.
• Perform product-level failure analysis and design experiments to substantiate findings.

Skills

MS Excel

Communication

Analytical skills

Problem solving

Education

BS in Engineering

MSc (desirable) in Engineering

Tools

MS Excel

Job description

Supermicrois a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Our Production team is in need of a Sr. Production QA Project Manager to collect quality metrics for products with an aim in practicing and executing design feedback for manufacturing, product quality improvement management, covering post-sales product quality and services support, and customer satisfaction. The Sr. Production QA Project Manager is primary responsible for the quality functions covering supply chain and incoming quality, and in-house manufacturing quality, product reliability and performance quality. The individual will work with the senior management of the global production operations in establishing quality-focus teams, mandating standard practices of quality principles, and will attend to the oversight responsibility to all global operations sites, cross-functional departments.

Essential Duties and Responsibilities:

• Champion standard practices of quality principles, from defect detection to root-cause and preventive action, and continuous improvement
• Establish and enhance of quality control where appropriate
• Enforce process quality control and defect countermeasures at suppliers, CM Partners, as well as ones at SMC internal
• Perform product level failure analysis, and define appropriate design of experiments to collect and work on data and results to substantiate finding or conclusions
• Identify trend and opportunity for improvement of process and control by periodically reviewing data from quality systems and help teams to see quality
• Translate customer quality requirement and take on responsibility for end-to-end product
• Help to set up and enhance corporate quality standards and measurements

Qualifications:

• BS in Engineering. MSc is highly desired.
• 5 years and more, of relevant hands-on experience in electronic and computer products, and quality management systems in the computer industry preferred
• A strong plus with product quality essentials in a product company
• Need working knowledge and prior experience in system integration business
• Prior experience in supplier quality control and management
• Have excellent communication and analytical skills in problem solving. MS Excel spreadsheet functioning knowledge and skills will be a strong plus
• Experience in frontline quality leadership program and hosting of quality audits, and quality training programs
• Excellent writing style and demonstrated expertise in compiling procedures and documents

Salary Range

$100K - $160K

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.