Sr. Product Sales Manager (Starlink)

Starlink; Hawthorne (CA); On-site; USD 130,000 - 205,000; Full time

Benefits offered by this job

Comprehensive benefits

Stock option plan

401(k) retirement plan

Paid time off including vacation and 9

Travel opportunities

Job summary

SpaceX in Hawthorne, CA seeks a Sr. Product Sales Manager for Starlink to drive Enterprise adoption worldwide. You will own the customer experience on Starlink.com, shape pricing, and coordinate go-to-market strategies with cross-functional partners.

You’ll lead technical sales and product management, travel about 50% to customer sites, and help scale Starlink’s portfolio with compelling business cases and effective programs.

Qualifications

• 5+ years of experience in technical sales or product management.
• 5+ years in a customer-facing role.
• Bachelor's degree in STEM or Business, or equivalent experience.

Responsibilities

• Own the Enterprise checkout experience, acquisition, retention, and product marketing for Starlink.com.
• Identify and develop improvements to pricing, product, and go-to-market strategies to support revenue growth and be able to defend them internally.
• Support the integration of new hardware and service products into Starlink’s growing portfolio – this includes pricing, operations, sales enablement, and product portfolio management.
• Support the sales engagements of the broader team, engage with customers, and answer questions around commercial models and product capabilities.
• Work in partnership with our Licensing, Government Affairs, Operations, Finance, Legal, and Product Engineering teams.
• Consult with Sales Operations to improve Go-to-market processes for new product offerings.
• Oversee technical training and development for team members.
• Represent Starlink at global conferences and events.

Skills

Technical sales

Product management

Customer-facing

Education

Bachelor’s degree in STEM or Business

Job description

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

SR. PRODUCT SALES MANAGER (STARLINK)

The Starlink Enterprise Sales team is hiring a results-driven, capable Sr. Product Sales Manager to support Starlink’s adoption across the world. Starlink brings an unprecedented opportunity to positively impact communities, businesses, and governments worldwide. This role is part of a high velocity team with extremely high expectations – the role requires a strong balance of business and technical acumen, as well as knowledge of the Starlink product and network, to support the Enterprise Sales team in achieving revenue targets.

RESPONSIBILITIES:

• Own the user experience of Enterprise customers for Starlink.com – this includes checkout experience, customer acquisition, retention, and product marketing
• Identify and develop improvements to pricing, product, and go-to-market strategies to support revenue growth and be able to defend them internally
• Support the integration of new hardware and service products into Starlink’s growing portfolio – this includes pricing, operations, sales enablement, and product portfolio management
• Support the sales engagements of the broader team, engage with customers, and answer questions around commercial models and product capabilities
• Work in partnership with our Licensing, Government Affairs, Operations, Finance, Legal, and Product Engineering teams
• Consult with Sales Operations to improve Go-to-market processes for new product offerings
• Oversee technical training and development for team members
• Represent Starlink at global conferences and events

BASIC QUALIFICATIONS:

• Bachelor’s degree in a STEM or Business discipline or 5+ years of professional working experience in lieu of a degree
• 5+ years of professional experience in technical sales or product management
• 5+ years of previous experience in a customer-facing role

PREFERRED SKILLS AND EXPERIENCE:

• Previous technical experience focused on computer networking or software development
• Experience leading complex operational and strategic initiatives
• Distinctive business judgment, communication, and negotiation skills
• Strong ability to prioritize the most impactful actions for the organization even in ambiguous situations
• Excellent project management, problem solving and analysis skills
• Experience analyzing data, identifying insights, and developing creative approaches to solving problems
• Demonstrated technical aptitude for the products you’ve supported

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and weekends as needed
• Willingness to travel approximately 50% of the time to customer locations and other SpaceX locations

COMPENSATION AND BENEFITS:

Pay range:
Sr. Product Sales: $130,000.00 - $205,000.00/per year

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s or applicants requiring reasonable accommodation to the application/interview process should reach out to [e-mail].