Sr. Product Quality Engineer, DfS Supplier Quality

Amazon.com Services LLC; Westborough (MA); On-site; USD 137,000 - 186,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid Time Off

Job summary

Amazon.com Services LLC in Massachusetts seeks a Sr. Supplier Quality Engineer to lead supplier quality strategies across product development through sustaining operations. You will drive CAPAs, design changes, and qualification best practices while engaging cross-functional teams to reduce defects and costs.

The role requires 5+ years in supplier quality, strong knowledge of quality tools (FMEA, DOE, APQP, PPAP), and experience with ISO9001/AS9100. Travel up to 30% is expected.

Qualifications

• Experience in developing functional specifications and design verification plans.
• 5+ years in Supplier Quality.
• BS Degree in engineering or equivalent experience.
• Familiarity with quality concepts/tools such as 8D, DOE, APQP, PPAP, FMEA, MSA.
• Experience implementing quality engineering in development and NPI programs.
• Knowledge of ISO9001/AS9100.

Responsibilities

• Develop supplier quality engagement strategies from product development through sustaining operations.
• Lead supplier product qualification best practices and qualification documents.
• Engage in Product Development Process (PDP) and hardware development.
• Support design/manufacturing processes to reduce cost and risk.
• Scale supplier quality systems to reduce field defect rates.
• Drive CAPAs, improvements, and design changes.
• Identify failure trends; lead investigation and remediation.
• Coordinate supplier change requests and supplier development.

Skills

Supplier quality

Quality engineering

Cross-functional collaboration

Communication

Process improvement

Project management

SPC/6 Sigma/LEAN

FMEA/PPAP/DOE

Quality tools (8D, PFMEA)

Statistical evaluation (Minitab)

Education

BS Degree in Engineering (Mechanical/Electrical/Industrial)

Engineering Master’s degree

BSME / BSIE / BSEE

Tools

CAD

Teamcenter PLM

GD&T (ASME Y14.5)

Minitab

Job description

We are seeking a talented and motivated Sr. Supplier Quality Engineer with a proven track record of delivering results within a complex supply chain. This role will report to the Manager of Supplier Quality within Robotics Deployment and Packaging Innovation Design for Scale organization. You will be responsible for reinventing the norms of supplier quality best practice and adapting those practices to fit Amazon’s peculiar ways. Successful candidates will be adept at driving change at suppliers, in designs, and with key business processes. You will be depended on to implement systems in an ambiguous environment to enable faster responses and yield better outputs from product development through sustaining operations.

Key job responsibilities

• Actively support and foster a culture of inclusion.
• Develop supplier quality engagement strategies from product development through sustaining operations.
• Develop strategy and support supplier product qualification best practices.
• Active engagement in the Product Development Process (PDP)
• Develop/review/approve qualification documents such as product dimensional data, PFMEAs, Control Plans, DFM, etc.
• Support hardware development and implementation processes of custom automation reducing product cost and risk.
• Scale supplier process and quality systems to reduce observed field defect rates.
• Lead Surveillance and Process Audits to ensure adherence to specification and identify continuous improvement opportunities.
• Drive in internal/external CAPAs, improvement, and design change opportunities.
• Solve/prevent technical product and process problems across a broad set of manufacturing commodities.
• Identify failure trends and drive investigation, failure analysis, and remediation.
• Support/coordinate supplier change requests.
• Define and implement Supplier selection, approval, and development process and strategies.
• Conduct pre-business award Scalability Assessments and subsequent sourcing selection initiatives.
• Guide/drive best practice supplier management activities.

International and domestic travel estimated at 30%.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale,

BASIC QUALIFICATIONS

• Experience in developing functional specifications, design verification plans and functional test procedures
• 5+ years of relevant work experience in Supplier Quality
• BS Degree in an engineering discipline (i.e. Mechanical, Electrical, or Industrial) or equivalent experience
• Experience with quality concepts/tools/methods such as 8D, DOE, APQP, PPAP, FMEA, Measurement Systems Analysis, etc.
• Demonstrated experience implementing quality engineering principles through development and NPI programs
• Functional knowledge of industry standards such as ISO9001 or AS9100

PREFERRED QUALIFICATIONS

• Experience working with interdisciplinary teams to execute product design from concept to production
• Experience with the project management of technical projects
• Engineering or Business Master’s degree
• BSME / BSIE / BSEE
• Electro-Mechanical experience related to large format complex high speed automation and pacakging materials (corrugate/paper).
• ASQ Certification
• PMP Certification
• Understanding of Statistical Process Controls and part measurement/qualification practices
• Strong understanding of Quality concepts and tools, such as SPC, Corrective Action Investigation, Lean Manufacturing, 5S, Six Sigma, FMEA
• Working knowledge of basic CAD to interrogate models
• Working knowledge of GD&T based on ASME Y14.5
• PLM experience (Teamcenter)
• Experience with statistical evaluation software such as Minitab
• Effective communicator, able to work effectively with global and cross-functional stakeholders

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at en/benefits.

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