Sr Product Owner - OMS

Ulta Beauty; Bolingbrook (IL); On-site; USD 103,000 - 135,000; Full time

Job summary

Ulta Beauty in Bolingbrook, IL is seeking a Senior Product Owner to drive omnichannel Order Management initiatives and optimize fulfillment experiences for customers. You will lead diverse product teams, translate business needs into a strategic roadmap, and deliver high‑quality features that boost sales and operational efficiency.

Candidate thrives in a fast-paced retail tech environment, excels at stakeholder communication, and uses user research and analytics to guide decisions.

Qualifications

• 5-7 years of relevant work experience.
• Sr Product Owner in a software development centric enterprise setting.
• Retail industry experience.
• Experience with Order Management and OMNI-Fulfillment products.
• Experience with contemporary product management practices in software development and agile methodologies.
• Experience communicating and influencing team members at all levels.
• Experience creating, prioritizing, and accepting user stories.
• Experience conducting user research and testing to understand needs.
• Experience identifying goals, metrics, and analytics to measure product value.
• Experience conducting competitive research and analysis.

Responsibilities

• Plan and coordinate product delivery and backlog for omnichannel fulfillment.
• Lead cross-functional teams and communicate priorities effectively.
• Develop, evaluate, and validate hypotheses via user research and testing.
• Attend stand-up, planning, demos, and retrospectives; communicate outcomes to stakeholders.
• Shape decisions using value, metrics, and competitive insights.

Skills

Product Ownership

Retail OMNI-Fulfillment

Order Management

Agile

User research

User stories

Stakeholder comms

Metrics & analytics

Competitive analysis

Retail experience

Job description

Overview

Live the experience. From professional empowerment to continual learning opportunities. From ongoing investment in new and emerging technologies to a career of self‑determination. At Ulta Beauty, our tech team is critical to our scalability—and is recognized that way. We’ve been defined as a “mature start-up.” A place where interdepartmental exposure, open doors, and genuine collaboration is ubiquitous. Where challenges come fast and furious, requiring agility, mental dexterity, and creativity. Where our passion for better solutions drives us and is core to who we are. We’re engineering for the future of retail, and it’s no‑holds‑barred. But for those motivated by continual change and ambiguity, by superior leadership, by whip smart colleagues who will press you daily for your very best, you’ll find that virtually nothing’s impossible at Ulta Beauty.

THE IMPACT YOU CAN HAVE:

The Sr Product Owner plays a pivotal role in evaluating market demands and motivating diverse product teams of Ulta’s OMNI fulfillment ecosystem to efficiently address those demands. Constantly optimize current omnichannel fulfillment (Ship to home, ship from store, Buy online pick up in Store, Same day delivery, Store to door, etc.), third party marketplace, social commerce to improve speed, accuracy, and inventory efficiency, and provide seamless and premium customer experience. This position is centered around delivering tangible business benefits, such as boosting sales, enhancing operational efficiency, and elevating customer satisfaction, by consistently producing high‑quality products.

YOU'LL ACCOMPLISH THESE GOALS BY:

• Plans and Coordinates (40%):
  • Gain profound insights into the end user's needs and leverage that understanding to identify the most efficient route for delivering value swiftly.
  • Transforms organizational objectives and user requirements into a strategic product plan.
  • Conveys guidance and product priorities effectively to the development team.
  • Leads cross-functional teams and managing complex product development initiatives
  • Recognizes objectives, metrics, and analytics to assess the value of the product.
  • Consistently offers suggestions and enhancements to the product backlog informed by acquired insights.
  • Manages and grooms the product backlog.
  • Shapes forthcoming decisions by assessing the anticipated value to be delivered by leveraging strategic thinking and analytical skills
• Executes and Delivers (40%):
  • Develops, evaluates, and fine‑tunes assumptions and hypotheses through user research and testing.
  • Documents, evaluates, and verifies compliance with all quality and change control standards.
  • Generates, prioritizes, and approves user stories.
  • Integrate them into the release planning process.
  • Recognizes and evaluates the advantages, disadvantages, challenges, obstacles, dependencies, and value associated with features and enhancements.
  • Engages in stand‑up meetings, iteration planning sessions, product demonstrations, and retrospectives.
  • Simplifies complex engineering concepts into easily understandable language for stakeholders.
• Facilitates and Empowers (10%): Nurtures the development of product owners by offering guidance on contemporary software product development frameworks and leading discussions on industry trends.
• Acquires Skills and Evolves (10%): Proactively seeks avenues for personal growth and acquires pertinent skills through both formal and informal developmental pathways.

ADDITIONAL RESPONSIBILITIES:

• Keeps a close eye on research and the competitive environment to suggest optimal solutions, ensuring that products either maintain or attain best‑in‑class status.
• Identify clear objectives, establishing relevant metrics, and leveraging analytics to gauge the value of the product. This entails setting specific goals aligned with business objectives, determining measurable metrics that reflect progress towards those goals, and employing analytical tools to track and interpret data accurately. By diligently monitoring these indicators, the team can effectively assess the impact and value of the product within the market landscape.

ESSENTIALS FOR SUCCESS:

• 5-7 years of relevant work experience.
• Experience working as a Sr Product Owner in a software development centric enterprise setting.
• Industry experience in retail.
• Experience working on Order Management and OMNI-Fulfillment centric product.
• Experience with contemporary product management practices in software development and proficiency in agile methodologies.
• Experience in communicating and influencing team members, from both business and technology, at all levels in the organization.
• Experience in creating, prioritizing, and accepting user stories.
• Experience in conducting user research and testing to understand needs.
• Experience in identifying goals, metrics, and analytics to measure product value.
• Experience in conducting competitive research and analysis.

The pay range for this position is $102,900.00 - $135,000.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full‑time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part‑time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta

About

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well‑established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make‑up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.