Sr Product Mgr End User Technologies

Hershey Company; Hershey (PA); On-site; USD 156,000 - 195,000; Full time

Benefits offered by this job

Health & Wellbeing

401(k) with company match

Paid time off

Career development opportunities

Job summary

The Hershey Company seeks a Sr Product Mgr End User Technologies to shape technology experiences for a modern digital workplace. You will manage EUC, mobile, and AI workplace strategies, owning roadmaps and lifecycle for endpoint devices across Windows, macOS, Linux, iOS, and Android.

You will collaborate with business leaders, tech teams, and external vendors to drive adoption of AI tools, automation, and secure, reliable solutions that boost productivity and employee satisfaction.

Qualifications

• 7+ years of experience in End User Computing or related technology disciplines.
• Experience managing enterprise endpoint environments and device management platforms.
• Experience delivering AI, automation, or digital transformation initiatives.
• Experience working in Agile environments and managing product backlogs.
• Demonstrated success building partnerships and delivering technology solutions.

Responsibilities

• Define and execute the product strategy for EUC, mobile, and AI workplace solutions.
• Lead lifecycle management of endpoints across Windows, macOS, Linux, iOS, and Android.
• Drive adoption of AI-powered productivity tools and automation platforms.
• Partner with stakeholders to gather requirements and prioritize initiatives.
• Set standards for endpoint management, mobility, security, and governance.
• Monitor service performance, user adoption, and satisfaction metrics.
• Collaborate with engineering, cybersecurity, and support teams for delivery.
• Evaluate emerging technologies to inform future investments.
• Champion self-service and operational excellence in the digital workplace.

Skills

End User Computing

Digital Workplace

Mobile Solutions

Product Ownership

Agile

Stakeholder Management

Education

Bachelor's degree in IT/CS/Engineering/Business

Tools

Microsoft Intune

Configuration Manager

Workspace ONE

Jamf

MDM/EMM

Microsoft 365

Job description

Note: If you apply for a role at Hershey through our career's website, we may use technologies that use automation to filter your candidacy based on objective criteria. We also use AI-enabled tools that help us facilitate the selection of our future Hershey talent. These tools may help with activities such as matching and scoring candidates to roles based on requirements and scheduling interviews. These systems process only the information you provide in your application, including your resume, work history, education, and responses to screening questions. While these technologies assist with certain steps in our recruitment process and may provide recommendations, all final decisions, including those affecting whether candidates advance to subsequent stages in the applicant process, are made by our talent acquisition teams with meaningful human review and independent judgment. Depending on your location and the specific role you apply for, additional disclosures about our use of AI in recruitment may be provided to you separately.

Sr Product Mgr End User Technologies

Why Hershey

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey's enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference-locally and globally-is part of how we do business every day.

Location: Hershey, PA (Hybrid)

About The Hershey Company

The Hershey Company is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey's, Reese's, KitKat, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more.

At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today.

Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose.

The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.

How will you fit in the big picture?

The Sr. Product Mgr End User Technologies individual is responsible for shaping and delivering the technology experiences that empower Hershey employees to do their best work every day. This role owns the strategy, roadmap, and lifecycle management of endpoint devices, mobile solutions, and AI-enabled workplace technologies, ensuring secure, reliable, and innovative digital experiences across the organization.

As a key partner to business leaders, technology teams, and external vendors, you will identify opportunities to modernize the digital workplace, drive adoption of emerging technologies, and deliver solutions that enhance productivity, collaboration, and employee satisfaction.

What will you do?

• Define and execute the product strategy and roadmap for EUC, mobile, and AI workplace solutions.
• Lead the lifecycle management of endpoint technologies across Windows, macOS, Linux, iOS, and Android environments.
• Drive adoption and optimization of AI-powered productivity tools, automation platforms, and digital workplace capabilities.
• Partner with business stakeholders to gather requirements, prioritize initiatives, and deliver high-value technology solutions.
• Establish and maintain standards for endpoint management, mobility, security, compliance, and governance.
• Monitor service performance, user adoption, and customer satisfaction metrics to continuously improve the employee experience.
• Collaborate with engineering, architecture, cybersecurity, and support teams to ensure reliable service delivery.
• Evaluate emerging technologies and industry trends to support innovation and future investment decisions.
• Champion self-service capabilities, automation opportunities, and operational excellence across the digital workplace.

Minimum Education & Requirements

Experience:

• 7+ years of experience in End User Computing, Digital Workplace Services, Mobile Solutions, Product Ownership, or related technology disciplines.
• Experience managing enterprise endpoint environments and modern device management platforms.
• Experience delivering technology initiatives involving AI, automation, or digital transformation.
• Experience working in Agile environments and managing product backlogs, roadmaps, and stakeholder priorities.
• Demonstrated success building strong partnerships and delivering business-focused technology solutions.

Education:

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.
• Equivalent combinations of education and experience may be considered.

Preferred Qualifications:

• Experience with Microsoft Intune, Configuration Manager, Workspace ONE, Jamf, or similar endpoint management platforms.
• Knowledge of Mobile Device Management (MDM), Enterprise Mobility Management (EMM), Microsoft 365, cloud services, and SaaS platforms.
• Familiarity with AI-enabled productivity tools, generative AI technologies, and workplace automation solutions.
• CSPO, SAFe Product Owner/Product Manager, Microsoft Endpoint Administrator, Modern Workplace Administrator, Azure AI, Copilot, or ITIL certifications preferred.

Benefits and Perks

At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.

• Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health.
• Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match.
• Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable.
• Growth & Development: Career development programs, learning opportunities, and internal mobility.

Benefits may vary based on role, location, and eligibility

The anticipated base salary range for this role is $155,840.00 to $194,800.00per year. The actual base salary offered will depend on a variety of jobrelated factors, including, but not limited to, experience, skill set, education, and training. In addition to a market-competitive base salary, our Total Rewards package includes performancebased incentives and a comprehensive, competitive benefits package designed to support overall physical, mental, and financial wellbeing (as applicable). Learn more about Hershey's benefits and all the resources Hershey provides to support our employees' physical, emotional, and financial wellbeing by visiting the Hershey Digital Employee Experience at www.askHRbenefits.hersheys.com

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans. You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.

You can request an accommodation via phone or email. To request an accommodation via phone, please call [phone] and leave a voicemail with your contact information. You may also email a request for accommodation to [e-mail]. Please be sure to include "Accommodation Needed" in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.

Nearest Major Market: Harrisburg