Sr. Product Manager - Tech, AWS SMGS Ops DP&I(DP&I)

Amazon; Arlington (VA); On-site; USD 151,000 - 205,000; Full time

Job summary

Amazon AWS is seeking a Sales Analytics and Insights lead to partner with the Global Sales & Sales Strategy teams. This hands-on role focuses on understanding customer trends, surfaces insights on sales productivity, and develops metrics to measure program success at cloud scale.

The ideal candidate will invent new analytics approaches, collaborate with internal data teams and stakeholders, and deliver automated reporting to drive data-driven decisions across WW mechanisms for Sales, Ops, and

Qualifications

• Bachelor’s degree required.
• Experience owning/driving roadmap strategy and definition.
• Experience with feature delivery and tradeoffs of a product.
• Experience contributing to engineering discussions around technology decisions and strategy related to a product.
• Experience managing technical products or online services.
• Experience in using analytical tools such as Tableau, QlikView, QuickSight.

Responsibilities

• Support data analytics activities to develop actionable insights on pipeline, usage, and revenue data
• Develop new ways to define and measure programs effectiveness and organizational productivity
• Define the key sales support systems/processes required to meet rapid growth and revenue objectives
• Develop relationships with sales, finance, HR, sales operations, and other stakeholders to identify reporting requirements
• Identify data issues, gaps in processes, and drive timely resolution
• Support ad hoc analysis & participate on projects as needed
• Be an expert in AI & analytics tools required to support the team

Skills

Roadmap strategy

Feature delivery decisions

Engineering discussions

Technical product management

Education

Bachelor’s degree

Tools

Tableau

QlikView

QuickSight

Job description

Are you passionate about solving business problems through data driven decision making? We are looking for a Sales Analytics and Insights lead to partner with the AWS Global Sales & Sales Strategy teams to understand customer trends and opportunities, surface insights on the productivity of our sales teams, create metrics to measure success of programs, build automated mechanisms for internal planning and invent new ways of diving deep with data to uncover insights to help us serve our customers in their journey to the cloud.

This role will require you to invent new ways of looking at the many dimensions of our business. This individual will collaborate effectively with internal end-users and cross-functional data teams to solve problems, implement new reporting solutions, and deliver successfully against high standards. A successful individual is a person that has a proven work ethic that drives the desired results. This is a hands‑on position - the ideal candidate must be willing to “roll up the sleeves”.

This position will work with several stakeholders supporting the extended AWS Global Sales organization including Business Development, Marketing, Professional Services, Enterprise Support, Training and Certification and the Partner team. The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across other geographies. This role will focus on developing analytics around WW Mechanisms for Sales, Ops, and Leadership audiences.

Key job responsibilities

• Support data analytics activities to develop actionable insights on pipeline, usage, and revenue data
• Develop new ways to define and measure programs effectiveness and organizational productivity
• Define the key sales support systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives
• Develop relationships and processes with sales, support, partner, finance, HR, sales operations, and other stakeholders to identify and address reporting requirements and develop new business insights
• Identify data issues, gaps in processes, and drive timely resolution
• Support ad hoc analysis & participate on projects as needed
• Be an expert in AI & analytics tools required to support the team

About the team

IDEAS — Insights, Data Engineering, Econometrics, Analytics & Science — is the organization within AWS SMGS Ops responsible for turning data into insight for the AWS Sales and Marketing business. The team builds and operates the data infrastructure, analytics, and data science capabilities that help leaders across AWS understand their business, make better decisions, and serve customers more effectively at global scale.

We build with both native AWS technology — including state-of-the-art Generative AI — and industry-standard products, pairing the best of each to move faster, work smarter, and continually raise the bar on what our data and insights can do.

It is a collaborative, intellectually curious, and fast-moving group that partners closely with stakeholders across the company.

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small-and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Basic Qualifications

• Bachelor’s degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

• USA, CA, Mountain View - 173,900.00 - 235,200.00 USD annually
• USA, TX, Austin - 151,200.00 - 204,600.00 USD annually
• USA, VA, Arlington - 151,200.00 - 204,600.00 USD annually
• USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually