Sr. Product Manager, Legal Technology

Amazon Inc.; Seattle (WA); On-site; USD 136,000 - 184,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Legal seeks a Product Manager for Contract Central, the contract lifecycle platform powering millions of documents and thousands of users. You will own the vision, strategy and roadmap, collaborating with design, engineering and legal teams to balance features with platform health and drive adoption and outcomes.

You will mentor other PMs, align multiple internal stakeholders and measure success through metrics like adoption, satisfaction and cycle time, while shipping reliable, scalable

Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience.
• Bachelor's degree or equivalent.
• Experience owning/driving roadmap strategy and definition.
• Experience with end to end product delivery.
• Experience influencing senior leadership through data driven insights.
• Experience working across functional teams and senior stakeholders.
• Knowledge of key customer experience metrics and methodology (e.g., NPS).
• Experience with feature delivery and tradeoffs of a product.
• Experience owning technology products.

Responsibilities

• Own the vision, strategy and roadmap for Contract Central. Decide what to build and what to leave out, often with incomplete data, and explain your choices in writing to senior managers and Directors, and to VPs when needed.
• Watch business users, lawyers and admins use the product, and separate problems many of them share from one-off requests.
• Work with design and engineering to take steps out of intake, approvals, signing and workflow setup, and decide where AI and automation should do the work, such as prefilling forms or routing contracts for signature.
• Evaluate technical proposals by asking what each design makes harder to change later, and balance new features with the health of a platform that hundreds of internal teams build on.
• Own launches and their results. Define metrics that separate adoption from outcomes such as satisfaction, cycle time and contracts completed without Legal, and pull the data yourself.
• Align lawyers, legal operations, tax, procurement and business teams with different priorities, and mentor and help hire other product managers.

Skills

Product management

Program management

Data-driven insights

Cross-functional collaboration

Stakeholder influence

Education

Bachelor's degree or equivalent

Tools

SQL

Job description

You will be the product manager for Contract Central, Amazon Legal's contract lifecycle management platform. It holds about 3.5 million contracts, about 20,000 to 25,000 more are signed through it each month, and it has nearly 60,000 users. Hundreds of internal teams connect to it through APIs.

Key job responsibilities

• Own the vision, strategy and roadmap for Contract Central. Decide what to build and what to leave out, often with incomplete data, and explain your choices in writing to senior managers and Directors, and to VPs when needed.
• Watch business users, lawyers and admins use the product, and separate problems many of them share from one-off requests.
• Work with design and engineering to take steps out of intake, approvals, signing and workflow setup, and decide where AI and automation should do the work, such as prefilling forms or routing contracts for signature.
• Evaluate technical proposals by asking what each design makes harder to change later, and balance new features with the health of a platform that hundreds of internal teams build on.
• Own launches and their results. Define metrics that separate adoption from outcomes such as satisfaction, cycle time and contracts completed without Legal, and pull the data yourself.
• Align lawyers, legal operations, tax, procurement and business teams with different priorities, and mentor and help hire other product managers.

A day in the life

It is release day for Contract Central. You send the release note and hold office hours. Then you sit with an admin setting up a new contract workflow and note each decision that slows them down. After lunch you write the SQL for the monthly business review yourself, because every number needs a denominator and a trend. The Amazon Quick team asks for an API change, and you work out with an engineer whether it is worth doing now. You end the day in a recorded session with a business user who uses the platform a few times a year.

About the team

We are the Legal Technology team in Amazon Legal. We build the software Amazon's lawyers and business teams use to create, approve, sign and manage contracts. The team is small for what it owns, so the role is broad. You will work with a dedicated engineering team, design, business intelligence and legal leads, and you will write your own queries, release notes and user surveys. Over the next year we are focused on recovering user satisfaction, making contracting easier for occasional users and admins, and keeping Contract Central reliable as more teams and AI tools build on it.

Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders
• Knowledge of key customer experience metrics and methodology (e.g., NPS)
• Experience with feature delivery and tradeoffs of a product
• Experience owning technology products

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, SEATTLE - 136,000.00 - 184,100.00 USD annually