Sr. / Principal Solutions Engineer, Strategic Accounts (Remote - USA)

TeamViewer GmbH; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

An innovative leader in remote connectivity software is seeking a Sr. / Principal Solutions Engineer to join their dynamic team. This role involves collaborating with the Americas Sales Team to provide tailored solutions for large enterprise accounts. You will engage with clients at the highest levels, delivering impactful presentations and demonstrations that showcase the value of cutting-edge software solutions. With a focus on customer engagement and collaboration across teams, you will play a crucial role in addressing unique challenges in IT and OT environments. Join a forward-thinking company that values diversity and fosters a culture of innovation, where your contributions will help shape the future of digitalization.

Benefits

Company Achievement Bonus

Sales Bonus

Company Stocks

Regular Salary Reviews

Work From Abroad Program

Onsite Onboarding

Open Door Policy

No Dress Code

Frequent All Hands Meetings

Leadership Lunches

Qualifications

• 10+ years of experience in Solution Engineering or Pre-Sales roles.
• Strong understanding of IT/OT integration and enterprise environments.

Responsibilities

• Partner with sales to demonstrate software solutions to enterprise clients.
• Architect and deliver tailored demos and presentations.

Skills

Solution Engineering

Pre-Sales Consulting

Customer Engagement

Presentation Skills

Collaboration

Market Awareness

Technical Communication

Cloud Technologies

Education

Bachelor's Degree in Computer Science or related field

Tools

Cloud Infrastructure

APIs

Middleware

Virtualization

Job description

Sr. / Principal Solutions Engineer, Strategic Accounts (Remote - USA)

Join TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization. Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive. Become part of our winning team and help us create a world that works better.

As Sr. / Principal Solutions Engineer, you will be a key technical & business partner to the Americas Sales Team for large & strategic enterprise accounts, responsible for demonstrating the value of our software solutions to prospective and existing customers. You will collaborate closely with sales, product, and technical teams to deliver tailored solutions that address the unique challenges of our customers' IT and OT environments.

Requirements

• Technical Expertise: Develop a deep understanding of our IT and OT software solutions, including their capabilities, integration points, and value proposition for very large enterprises.
• Customer Engagement: Partner with the Americas Sales Team for large enterprise accounts and meet client CXO’s to identify customer needs, challenges, and objectives, translating these into impactful solution demonstrations and presentations.
• Solution Design: Architect, develop and deliver innovative impactful compelling demos and presentations tailored to specific customer needs and C-level audiences.
• Presentations & Demos: Deliver compelling product demonstrations, workshops, and Proof of Concept (PoC) engagements to showcase the value and ROI of our solutions.
• Collaboration: Act as a trusted advisor, working with cross-functional teams, including Product Management, Customer Success, and R&D, to ensure solutions meet customer expectations and technical feasibility.
• Market Awareness: Stay informed on industry trends, competitive solutions, and evolving IT/OT technologies to provide thought leadership to both internal and external stakeholders.
• Strengthen Partner Ecosystem: Develop joint go-to-market strategies/demos to showcase TeamViewer technologies in customer-centric solutions. Help expanding strategic partnerships with GSI’s and IT solution providers.

Qualifications

• Proven experience (10+ years) as a Solution Engineer, Pre-Sales Consultant, or similar role within the IT or OT software industry, selling to Large Accounts in Direct Mode.
• Expertise in enterprise software solutions, preferably in IT/OT integration, data analytics, cloud technologies, or industrial IoT.
• Strong understanding of large enterprise environments, including typical challenges, architectures, and decision-making processes.
• Exceptional communication and presentation skills in front of VLE CXO’s, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Experience with enterprise-level Proof of Concept (PoC) engagements and solution design.
• Proficiency in modern tools and platforms (e.g., cloud infrastructure, virtualization, APIs, and middleware).
• A team player with a collaborative mindset and a customer-first approach.
• Fluency in English is mandatory, additional languages are a plus.

What We Offer

• Job Location: REMOTE - USA
• Onsite Onboarding in our HQ office for an optimal start
• Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• Work From Abroad Program allowing up to 40 days of work outside your contracting country
• We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.