SR Principal Software Engineer - LLM Engineering

JPMorganChase; Palo Alto (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorganChase in Palo Alto seeks a Senior Principal Software Engineer to lead AI/ML engineering efforts across model serving, MLOps, and scalable infrastructure. You will drive strategy, architecture, and execution for trusted market-leading AI products in secure, resilient environments, collaborating with cross-functional teams to deliver measurable business impact.

You will apply deep expertise in LLMs/GNNs, Python, and modern ML tooling, ensuring observability, security, and cost efficiency

Qualifications

• Formal training or certification on software engineering concepts and extensive applied experience.
• AI/ML engineering with LLMs, GNNs, and large-scale model architectures.
• Strong Python proficiency and deep learning framework experience.
• Experience deploying ML models in AWS and enterprise environments.

Responsibilities

• Advises and leads on strategy, architecture, and development of model serving solutions across cloud and on-prem environments.
• Defines MLOps/LLMOps strategies for end-to-end model lifecycle management.
• Drives optimization of model inferencing for high throughput and low latency.
• Sets standards for AI-enabled engineering across a portfolio to improve delivery speed and code quality.

Job description

Job Description

We're looking for a tech leader ready to take their career to new heights. Join the ranks of top talent at one of the world's most influential companies.

Job Description

We're looking for a tech leader ready to take their career to new heights. Join the ranks of top talent at one of the world's most influential companies.
As a Senior Principal Software Engineer at JPMorganChase within the Commercial & Investment Bank Trust & Safety Fraud Prevention team, you provide deep engineering expertise and work across agile teams to enhance, build, and deliver trusted market‑leading technology products in a secure, stable, and scalable way. Leverage your deep expertise to consistently challenge the status quo, innovate for business impact, lead the strategic development behind new and existing products and technology portfolios, and remain at the forefront of industry trends, best practices, and technological advances.

Job Responsibilities

• Advises and leads on the strategy, architecture, and development of model serving solutions for different model architectures (including LLMs & GNNs) across cloud and on‑premises environments, aligning initiatives to business outcomes.
• Defines and implements MLOps and LLMOps strategies for end‑to‑end model lifecycle management, including training, versioning, deployment, monitoring, and governance.
• Drives optimization of model inferencing for high throughput and low latency using quantization, model parallelism, intelligent batching, and hardware acceleration for all model architectures.
• Sets strategy and operating standards for agentic AI-enabled engineering across a portfolio (using enterprise-authorized tools within the work environment) to drive measurable improvements in delivery speed, reliability, and code quality (e.g., AI-orchestrated SDLC/TLM automation, release readiness gating, incident triage/root‑cause acceleration, and large‑scale refactoring/test modernization), while defining guardrails for validation, security, resiliency, and reuse across teams and functions.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI‑assisted development and automation capabilities, to improve the value realized by automation at scale.
• Creates durable, reusable software and platform frameworks to standardize ML Engineering services, enabling scale across teams and functions.
• Establishes best practices for automation, CI/CD, and infrastructure‑as‑code using containerization and orchestration technologies.
• Partners closely with data science, platform engineering, and SRE teams to productionize models on AWS, ensuring observability, reliability, and cost efficiency.
• Leads deployment and optimization using model inference servers such as Triton Inference Server and vLLM for high‑throughput, low‑latency serving at scale.
• Oversees production operations for AI workloads, including monitoring, incident response, security, and compliance, with continuous improvement.
• Translates complex technical concepts and emerging trends into actionable strategies, influencing senior stakeholders and cross‑functional partners to prioritize and deliver AI/ML capabilities that drive measurable business impact while promoting a culture of diversity, opportunity, inclusion, and respect.
• Required qualifications, capabilities, and skillsFormal training or certification on software engineering concepts and 10+ years of applied experience.
• 8+ years of AI/ML engineering experience with significant expertise in LLMs, GNNs and other model architectures (e.g., GPT, Llama, Falcon, Mistral).
• Demonstrated success architecting and deploying LLM & GNN solutions on AWS (e.g., SageMaker, Bedrock, EKS) at enterprise scale; experience with Azure ML or GCP Vertex AI.
• Experience building LLM and GNN serving platforms in large‑scale environments typical of major tech firms.
• Hands‑on experience building LLM inference engines using Triton Inference Server and vLLM, including autoscaling, caching, and throughput optimization.
• Advanced proficiency in Python and optimization techniques applied to deep learning frameworks (PyTorch, TensorFlow, Hugging Face Transformers).
• Deep understanding of LLMOps/MLOps (e.g., MLflow, SageMaker Pipelines, Kubeflow) with a track record of implementing best practices at scale.
• Demonstrated experience designing and scaling agentic AI-enabled development patterns (using enterprise-authorized tools within the work environment) across teams/functions, including establishing governance for human‑in‑the‑loop validation, traceability/auditability, and secure handling of sensitive inputs/outputs.
• Strong understanding of responsible AI use and control expectations at scale, including security/resiliency implications, data sensitivity, and risk‑based governance; ability to advise senior leaders on safe adoption, reuse, and measurable outcomes.
• Expertise in inference optimization and distributed systems for large models focused on high‑throughput, low‑latency applications, including system design, testing, and operational stability for enterprise AI platforms.
• Excellent communication skills with proven collaboration with SRE to implement observability, incident response, and SLIs/SLOs for LLM services, and the ability to influence both technical and non‑technical stakeholders to deliver value across functions at scale.
  

Preferred Qualifications, Capabilities, And Skills

• Master's or PhD in Computer Science, Engineering, or a related field (or equivalent experience).
• Practical cloud‑native experience, including containerization (Docker), orchestration (Kubernetes), and infrastructure‑as‑code (Terraform, CloudFormation).
• Expertise in security, compliance, and governance for AI/ML deployments in regulated environments.
• Experience in trust and safety or fraud prevention domains; familiarity with payments platforms is a plus.
• Track record of contributions to open‑source LLM projects or peer‑reviewed research and/or experience presenting at industry conferences or leading technical communities.
• Familiarity with hardware acceleration strategies across GPUs, TPUs, and specialized inference runtimes.
• Experience in building java based applications
  

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.