Sr Personal Loans Analyst

LendingClub; San Francisco (CA); Hybrid; USD 109,000 - 128,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) match

Up to 16 weeks paid parental leave

Job summary

Happen Bank in San Francisco is seeking a Senior Personal Loans Analyst to drive performance for TopUp, Refi, and Pre-Approved offers. You’ll transform data into decisions by partnering with Product, Marketing, Risk, and Finance to optimize pricing, eligibility, and customer experience.

You’ll build dashboards, run analyses, and support test-and-learn efforts while improving efficiency with new tools and workflows. Hybrid, in-office Tue–Thu.

Qualifications

• 2+ years of experience in financial services, fintech, consulting, or a related analytical role.
• Strong analytical skills with the ability to turn data into actionable insights.
• Experience using AI tools with good judgment about their value and limits.
• Collaborative across Product, Marketing, Risk, and Finance with clear communication.
• Curious mindset and drive to learn about unsecured lending ecosystems.

Responsibilities

• Support execution of initiatives across Personal Loans programs (TopUp, Refi, Pre-Approved) and growth efforts.
• Develop and roll out new offer features, pricing, eligibility, and customer experience improvements.
• Partner with Product, Marketing, Risk, and Finance to hit shared goals.
• Analyze performance data to surface trends, flag issues, and identify opportunities to improve conversion and engagement.
• Build and maintain dashboards and reports; leverage AI tools to speed analysis.
• Support test-and-learn analyses and translate results into next steps.
• Identify opportunities to streamline recurring analyses and reporting workflows.

Skills

Strong analytical skills

Experience with AI tools

Cross-functional collaboration

Clear, concise communicator

Curious and motivated to learn

Bias toward action

Education

Bachelor's degree in a related field

Tools

SQL

Python

Job description

## Sr Personal Loans AnalystApplylocations: San Francisco, CAtime type: Full timeposted on: Posted Yesterdayjob requisition id: R0007435### Current Employees of Happen Bank: Please apply via your internal Workday Account Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more. ## ## About the RoleThe Sr Personal Loans Analyst plays a key role in driving performance across Happen Bank's Personal Loans business, supporting core offer programs like TopUp, Refinance, and Pre-Approved offers alongside emerging growth initiatives. This role partners closely with Product, Marketing, Risk, and Finance to turn data into action, helping the team move faster and smarter on what's working and what's not. You'll help shape how the business grows by translating performance insights into real decisions.## ## What You'll Do* Support execution of initiatives across core Personal Loans programs, including TopUp, Refi, and Pre-Approved/Prescreen, as well as new growth efforts* Help develop and roll out new offer features and program enhancements, including pricing, fees, eligibility, and customer experience improvements* Partner with Product, Marketing, Risk, and Finance to keep delivery on track against shared goals* Analyze performance data to surface trends, flag issues, and identify opportunities to improve conversion, engagement, and program effectiveness* Build and maintain dashboards and reports that make performance easy to monitor and act on, using AI tools where they help speed up analysis or surface insights faster* Support test-and-learn experimentation by helping design analyses, track results, and translate findings into next steps* Identify opportunities to streamline recurring analyses or reporting workflows, bringing new tools and approaches to the team where useful## ## **About You*** 2+ years of experience in financial services, fintech, consulting, or a related analytical role; bachelor's degree in a related field; or equivalent work experience* Strong analytical skills, with the ability to turn complex data into clear, actionable insights* You've been using AI tools long enough to have real opinions about them, and you bring good judgment about what to trust, what to verify, and when they add value to your work* You collaborate well across teams and adjust your approach based on feedback and context* Clear, concise communicator who can present data and insights in a way that drives decisions* Curious and motivated to learn the unsecured lending ecosystem* Bias toward action, with a strong focus on accuracy and follow-through### **Nice to Have*** Experience with SQL, Python, or similar tools* Prior exposure to lending, credit, or offer/pricing strategy**Work Location** San Francisco The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. Happen Bank offers relocation, based on actual job level. **Time Zone Requirements** Local hours (PT) While the position will primarily work local hours, Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary. **Travel Requirements** As needed travel to Happen Bank offices and/or other locations, as needed. **Compensation** The target base salary range for this position is 109,000-128,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of Happen Bank's Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings). We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more. #LI-Hybrid #LI-AW1Happen Bank is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [e-mail]. **Notice on AI Tool Use**For select roles and locations, candidate interviews may be recorded, transcribed and summarized by tools such as artificial intelligence (AI) to assist our hiring managers with the application process. You will have the opportunity to opt out of recording, transcription, and summarization prior to any scheduled interviews. We will not discriminate against you if you choose to opt out. During the interview, we will collect the following categories of personal information from or about you: contact information, identifiers, professional and employment-related information, sensory information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment.We will only share your interview, transcription, or summary with persons whose expertise or technology is necessary to process your application, evaluate your fitness for a position, and administer or support the tool. We will not sell your personal information or disclose it to any third party for their marketing purposes. For more information about how we will handle your personal information, please refer to our Privacy Disclosure. We will delete any recording of your interview promptly but in no event later than 30 days after making a hiring decision.