Sr. Performance Improvement Program Manager-RN

Christiana Care Health Services, Inc.; Rutherford (DE); On-site; USD 95,000 - 151,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parental leave (12 weeks)

Retirement plan

Job summary

ChristianaCare in Delaware seeks an experienced RN leader to join our Accreditation team as Senior Performance Improvement Program Manager. You’ll drive system-wide quality, safety, and performance initiatives with senior leaders across nursing, medical, and operations.

The role requires Lean Six Sigma/quality training, RCA experience, and strong project management. Expect collaboration, mentorship, and a focus on high reliability and sustainable change.

Qualifications

• RN license required.
• BSN required; Master’s degree in nursing/healthcare or related field preferred.
• 5+ years of experience using performance/improvement science methodologies or RCA.
• Experience leading multidisciplinary teams.
• Proven success leading quality, safety, or transformational initiatives.
• Formal project management training or equivalent experience.
• Lean Six Sigma Green Belt certification or comparable training.
• NAHQ certification required within one year of hire.

Responsibilities

• Lead complex, multis-disciplinary performance improvement, quality, patient safety, and organizational change initiatives across the health system.
• Partner with nursing, physician, operational, and senior leaders to identify opportunities and implement sustainable solutions.
• Apply improvement methodologies including Lean, Six Sigma, RCA, FMEA, PDCA, and other quality tools.
• Translate clinical and operational data into actionable strategies, dashboards, scorecards, and measurable outcomes.
• Lead projects from assessment through implementation, measurement, and sustainment.
• Support organizational readiness for accreditation, regulatory requirements, and disease-specific certifications.
• Coach and mentor healthcare professionals in performance improvement and project management methodologies.

Skills

RN

Leadership

Project management

Stakeholder engagement

Quality improvement

Education

BSN

Master’s degree in nursing/healthcare or related field

Job description

Job Details Ready to take your nursing leadership experience beyond the bedside and influence care across an entire health system? ChristianaCare is seeking an experienced Registered Nurse and healthcare leader to join our Accreditation team as a Senior Performance Improvement Program Manager - RN. This opportunity may be particularly attractive to an experienced Assistant Nurse Manager, Nurse Manager, RN Quality/Patient Safety professional, or clinical performance improvement leader who wants to broaden their impact beyond day-to-day unit operations. If you have successfully led clinical teams, improved processes and outcomes, used data to drive decisions, and influenced change across disciplines, this role provides an opportunity to bring those skills to system-level performance improvement and healthcare transformation. Working collaboratively with nursing, physician, operational, quality, and senior leaders, you will lead complex, system-level initiatives designed to create measurable and sustainable improvements in the way care is delivered.

What You’ll Do

• Lead complex, multidisciplinary performance improvement, quality, patient safety, and organizational change initiatives across the health system.
• Partner with nursing, physician, operational, and senior leaders to identify opportunities and implement sustainable solutions.
• Apply improvement methodologies including Lean, Six Sigma, Root Cause Analysis, FMEA, PDCA, and other quality improvement tools.
• Translate clinical and operational data into actionable strategies, dashboards, scorecards, and measurable outcomes.
• Lead projects from assessment and planning through implementation, measurement, and sustainment.
• Support organizational readiness for accreditation, regulatory requirements, and disease-specific certifications.
• Coach and mentor healthcare professionals in performance improvement and project management methodologies.
• Help build a culture of high reliability, continuous improvement, accountability, and patient safety.

Qualifications

• Registered Nurse (RN)
• Bachelor of Science in Nursing (BSN) Master’s degree in nursing, healthcare, or a related field
• Minimum of 5 years of experience utilizing performance/improvement science methodologies and/or Root Cause Analysis
• Experience leading and facilitating multidisciplinary teams
• Demonstrated success leading complex quality, safety, performance improvement, or transformational change initiatives
• Formal project management training or equivalent experience managing complex, senior-level projects across multiple service lines
• Lean Six Sigma Green Belt certification or comparable performance improvement training
• Ability to influence, engage, and collaborate effectively with clinical, operational, and senior leadership
• Healthcare quality certification through the National Association for Healthcare Quality (NAHQ) is required within one year of hire.

ChristianaCare Offers

• Incredible Work/Life benefits including medical/dental/ vision insurance coverage on your first day of employment, paid PTO, retirement plans, twelve weeks of paid parental leave, annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

Annual Compensation Range $94,577.60 - $151,361.60

This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting.

The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date Sep 20, 2026

EEO Posting Statement ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

Christiana Hospital, Newark, Delaware. This 1,007-bed, 1.3-million-square-foot modern facility provides a level of care only available in large-scale teaching hospitals. Christiana Hospital includes Delaware's only Level-I Trauma center (as verified by the American College of Surgeons), which is prepared to handle the most extreme medical emergencies. In fact, it is the only Level-I Trauma center on the East Coast corridor between Baltimore and Philadelphia. Christiana Hospital has also been nationally recognized in U.S. News & World Report's Best Regional Hospitals rankings as #1 in Delaware and #3 in the Philadelphia metro area, plus High Performing in 9 Adult Procedures/Conditions Christiana Care Health System Website